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Faults and what to do about them.
en
Faults
Detergent solution is not
drained.
Water not visible in the
drum.
Spin result not satisfac-
tory.
Laundry wet/too damp.
Spin cycle started and
stopped several times.
The programme duration
is longer than usual.
The programme duration
changes during the wash
cycle.
Residual water in the
compartment for care
products.
Odours in the washing
machine.
The x symbol flashes in
the display panel. Foam
may escape from the
detergent drawer.
Intense noise, vibrations
and "wandering" during
spinning.
Noises during spin and
drain cycles.
Display panel/indicator
lights do not function dur-
ing operation.
Detergent residues on the
laundry.
26
Cause/remedial action
2 (without final spin) selected?
■
Clean the detergent solution pump.
■
Clean the waste pipe and/or drainage hose.
■
Not a fault – water below the visible area.
Not a fault – the unbalanced load detection system has interrupted the spin
■
because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum.
Ø Anti-crease selected?
■
Selected speed too low?
■
Not a fault – the unbalanced-load detection system is adjusting the imbalance.
Not a fault – the unbalanced-load detection system is adjusting the imbal-
■
ance by repeatedly distributing the laundry.
Not a fault – the foam detection system is active – adds an additional rinse
■
cycle.
Not a fault – the programme sequence is optimised for the specific washing
process. This may lead to changes in the programme duration in the display
panel.
Not a fault – the effect of the care product is not affected.
■
Clean the insert if necessary
■
Run the Cottons 90 °C programme without laundry.
Use standard detergent.
Too much detergent used?
Mix one tablespoon of fabric softener with 1/2 litre water and pour into com-
partment II (not for outdoor fabrics or those made with down).
Reduce the detergent dosage for the next wash cycle.
Are the appliance feet fixed? Secure the appliance feet.
■
Transport locks removed? Remove the transport locks.
■
Clean the detergent solution pump
Power cut?
■
Circuit breakers tripped? Switch the circuit breakers back on or replace
■
them.
If the fault occurs repeatedly, call the after-sales service.
■
Occasionally, phosphate-free detergents contain water-insoluble residues.
■
Select Rinse/Spin or brush the laundry after washing.
■
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