Siemens WM14XMH0EU User Manual And Installation Instruction

Siemens WM14XMH0EU User Manual And Installation Instruction

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Washing machine
WM14XMH0EU
en
User manual and installation instructions
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siemens-home.bsh-group.com/welcome
The future moving in.
Siemens Home Appliances

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Summary of Contents for Siemens WM14XMH0EU

  • Page 1 Washing machine WM14XMH0EU User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
  • Page 2: Table Of Contents

    Table of contents 1 Safety ..........   4 10 Before using for the first time........   34 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 34 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........   35 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 35 1.6 Safe cleaning and mainten-...
  • Page 3 14 Childproof lock......   42 18 Troubleshooting.......    56 14.1 Activating the childproof 19 Transportation, storage and lock ......... 42 disposal ........   65 14.2 Deactivating the childproof 19.1 Removing the appliance .. 65 lock ......... 42 19.2 Inserting the transit bolts.. 65 15 Home Connect ......   42 19.3 Using the appliance again .. 66 15.1 Connecting the appliance 19.4 Disposing of old appliance .. 66...
  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
  • Page 5: Safe Installation

    Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
  • Page 6 en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
  • Page 7: Safe Use

    Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
  • Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
  • Page 9: Safe Cleaning And Maintenance

    Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products.
  • Page 10: Preventing Material Damage

    en Preventing material damage Make sure that the valve housing ▶ Preventing material damage 2 Preventing material for the water inlet hose does not come into contact with its sur- damage roundings and is not subjected to any external forces. Follow these instructions to avoid ma- Preventing material damage Ensure that the inner diameter of terial damage and damage to the ap-...
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en Do not use hard scouring pads or Add → Page 38 detergent based on ▶ cleaning sponges. the laundry's degree of soiling. Clean the appliance with nothing ▶ a For light to normal soiling, a smal- but water and a soft, damp cloth. ler amount of detergent is suffi- Remove all detergent residue, ▶...
  • Page 12: Energy Saving Mode

    en Installation and connection ATTENTION! 3.3 Energy saving mode Objects remaining in the drum that If you do not use the appliance for an are not designed for operation with extended period, it automatically the appliance may cause material switches to energy-saving mode. All damage and damage to the appli- displays go out and Start/Reload ance.
  • Page 13: Contents Of Package

    Installation and connection en 4.2 Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Washing machine WARNING Risk of electric shock! Accompanying documents The appliance contains live parts. Touching live parts is dangerous. Elbow for fixing the water out- Do not operate the appliance ▶...
  • Page 14: Removing The Transit Bolts

    en Installation and connection ATTENTION! Installation loca- Requirements If the appliance is installed in areas tion exposed to frost or outdoors, frozen On a wall Do not trap the residual water may damage the appli- hoses between ance and frozen hoses may crack or the wall and the split.
  • Page 15: Removing The Transport Struts

    Installation and connection en Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. 4.5 Removing the transport Remove the four sleeves.
  • Page 16: Connecting The Appliance

    en Installation and connection Unscrew and remove the screws in Remove the transport strut. the vertical transport struts using a T20 screwdriver. 4.6 Connecting the appliance Remove the transport struts. Connecting the water inlet hose Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely.
  • Page 17: Aligning The Appliance

    Installation and connection en Water outlet connection types 4.7 Aligning the appliance This information is intended to help In order to reduce noise and vibra- you to connect this appliance to the tion and to prevent the appliance water outlet. from moving, align the appliance cor- Note: Please read the information in rectly.
  • Page 18: Connecting The Appliance To The Electricity Supply

    en Installation and connection Screw the lock nuts tightly against the housing using a WAF 17 wrench. In doing so, hold the foot tight and do not adjust its height. 4.8 Connecting the appliance to the electricity supply Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance...
  • Page 19: Familiarising Yourself With Your Appliance

    Familiarising yourself with your appliance en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
  • Page 20: Detergent Drawer

    en Familiarising yourself with your appliance 5.2 Detergent drawer Measuring aid for liquid deter- gent → "Using a measuring aid for liquid detergent", Page 39 Compartment II: ¡ Detergent for main wash ¡ Water softener ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡...
  • Page 21: Display

    Display en Display 6 Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
  • Page 22 en Display Display Designation Description End of pro- Programme status gramme ⁠ Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 42 ⁠...
  • Page 23: Buttons

    Buttons en Buttons 7 Buttons The selection of programme settings depends on the programme that is set. Buttons You can see the selection options for each programme in the overview for → "Programmes", Page 26. Button Selection Description Start/Reload ¡ Start Start, cancel or pause the pro- gramme.
  • Page 24 en Buttons Button Selection Description Remote Start ⁠   ¡ Activate If you briefly press the button, the ap- pliance will be enabled for remote ¡ Deactivate start via the Home Connect app ¡ Open the If you press the button for approx. 3 Home Connect seconds, the Home Connect menu menu...
  • Page 25 Buttons en Button Selection Description The laundry is damp enough after washing that it needs to be hung out on a washing line.
  • Page 26 en Programmes ⁠ ⁠ Less Ironing ⁠ ⁠ Prewash Spin Speed ⁠ ⁠ ⁠ (Rinse Hold) ⁠ ⁠ Water Plus  ⁠ ⁠ Select – ⁠ varioSpeed Max. spin speed 1400 1400 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 27 Programmes en ⁠ Less Ironing ⁠ Prewash Spin Speed ⁠ ⁠ (Rinse Hold) ⁠ Water Plus  ⁠ Select – varioSpeed Max. spin speed 1400 (rpm) – Max. temperature (°C) Max. load (kg)
  • Page 28 en Programmes Less Ironing Prewash Spin Speed ⁠ (Rinse Hold) Water Plus  Select – varioSpeed Max. spin speed 1200 1400 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 29 Programmes en – Less Ironing – – – Prewash Spin Speed ⁠ – (Rinse Hold) – – Water Plus  – – – Select – – – varioSpeed Max. spin speed 1400 1400 (rpm) – – Max. temperature (°C) Max. load (kg)
  • Page 30 en Programmes – Less Ironing – Prewash Spin Speed ⁠ – (Rinse Hold) – Water Plus  – Select – varioSpeed Max. spin speed 1200 1200 (rpm) – Max. temperature (°C) Max. load (kg)
  • Page 31 Programmes en – Less Ironing – Prewash Spin Speed ⁠ – (Rinse Hold) Water Plus  Select – varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 32 en Programmes – Less Ironing – Prewash Spin Speed ⁠ ⁠ (Rinse Hold) ⁠ Water Plus  – Select – ⁠ varioSpeed Max. spin speed 1400 1200 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 33 Programmes en Less Ironing Prewash Spin Speed ⁠ (Rinse Hold) Water Plus  Select varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 34: Accessories

    en Accessories Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose exten- Extend the water inlet WZ10131 sion hose for cold water or AquaStop (approx. 2.50 Fixing brackets Improves the stability of WX975600 the appliance.
  • Page 35: Laundry

    Laundry en Pour washing powder into com- Laundry 11 Laundry partment II. Laundry 11.1 Preparing the laundry Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely. ATTENTION! Objects remaining in the laundry may damage the laundry and the drum.
  • Page 36: Sorting Laundry

    en Laundry – Separate items of laundry and – Type of fabric and fibre shake them out, or observe the Wash laundry of the same programme description type of fabric and fibre to- gether. – Care symbols on the care labels 11.2 Sorting laundry → Page 36 Note: Please read the information in...
  • Page 37: Detergents And Care

    Detergents and care products en Symbol Washing process Recommended pro- gramme Not suitable for machine-washing – Notes Detergents and care products 12 Detergents and care ¡ Only use liquid detergents that are self-flowing products ¡ Do not mix different liquid deter- gents Detergents and care products Note: Please read the information in ¡...
  • Page 38: Detergent Dosage

    en Basic operation 12.2 Detergent dosage The detergent dosage depends on: You can find out how hard your ¡ The amount of laundry water is from your local water com- pany or measure it yourself using ¡ Degree of soiling a water hardness tester. ¡...
  • Page 39: Setting A Programme

    Basic operation en Note: The drum is lit up after the Requirement: The laundry is pre- door is opened and closed and once pared and sorted. the programme has started. The light → "Laundry", Page 35 goes out automatically. Open the door. 13.2 Setting a programme Set the programme selector to the required programme.
  • Page 40: Use The Measuring Aid For Liquid Detergent

    en Basic operation Press down on the insert and re- Slide the measuring aid forwards. move the detergent drawer. Fold the measuring aid down and Insert the measuring aid. click it into place. Insert the detergent drawer. Push in the detergent drawer. 13.7 Adding detergent and care product Notes...
  • Page 41: Starting The Programme

    Basic operation en Pour in detergent. Close the door. → "Detergent drawer", Page 20 Press Start/Reload If required, add the care product. 13.11 Cancelling the pro- Push in the detergent drawer. gramme 13.8 Starting the programme Once the programme has started, Note: If you want to change the time you can cancel it at any time.
  • Page 42: Switching Off The Appli- Ance

    en Childproof lock Remove the laundry. Childproof lock 14 Childproof lock Secure your appliance against being Childproof lock operated unintentionally using the controls. 14.1 Activating the childproof lock Press and hold the two ⁠   3 sec. ▶ buttons for approx. 3 seconds. a The display shows ⁠...
  • Page 43: Home Connect

    Home Connect  en a The appliance attempts to connect ¡ → "Connecting the appliance to a to your WLAN home network. WLAN home network (Wi-Fi) with a If the display shows and lights WPS function", Page 43 up permanently, the appliance is ¡ → "Connecting the appliance to a connected to the home network.
  • Page 44: Connecting The Appliance To The Home Connect App

    en Home Connect Press and hold Remote Start ⁠ In the Home Connect app, enter for at least 3 seconds. the network name (SSID) and password (key) for your home net- a The display shows Aut. work. Set the programme to position 2. Carry out the steps in the a The display shows SAP.
  • Page 45: Connecting The Appliance To The Energy Manager

    Home Connect  en Requirement: The smart energy sys- 15.4 Connecting the appli- tem (energy manager) cannot start ance to the energy man- your appliance until it is connected to ager the appliance. Set the programme you require. If you connect the appliance to the smart energy system (energy man- Press - Finish in + to set the re-...
  • Page 46: Deactivating Wi-Fi On The Appliance

    en Home Connect Press Start/Reload repeatedly Set the programme to position 5. until the display shows On. a The display shows rES. a Wi-Fi is activated. Press Start/Reload a The display shows . Note: If Wi-Fi is activated, the appli- ance will not switch itself off automat- Press Start/Reload ically.
  • Page 47 Home Connect  en ¡ Security certificate of the Wi-Fi communication module (to ensure a secure data connection). ¡ The current software and hardware version of your appliance. ¡ Status of any previous reset to factory settings. This initial registration prepares the Home Connect functions for use and is only required when you want to use the Home Connect functions for...
  • Page 48: Basic Settings

    en Basic settings Basic settings 16 Basic settings You can configure the appliance to meet your needs. Basic settings 16.1 Overview of basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme posi- Value Description tion End signal 0 (off) Set the volume of 1 (quiet)
  • Page 49: Changing The Basic Set- Tings

    Cleaning and servicing en 16.2 Changing the basic set- Remove all de- Fresh deposits tergent residue, are easier to re- tings spray residue or move without Set the programme selector to po- other residues leaving any sition 1. immediately. residue. Keep the appli- This allows the ance door and residual water to...
  • Page 50: Descaling

    en Cleaning and servicing Press down on the insert and re- Fit the insert and lock it into place. move the detergent drawer. Cleaning the opening for the deter- Press out the insert upwards from gent drawer. below. Push in the detergent drawer. Clean the detergent drawer and in- sert with water and a brush, and 17.4 Descaling...
  • Page 51: Cleaning The Drain Pump

    Cleaning and servicing en Slide a sufficiently large receptacle 17.5 Cleaning the drain pump under the opening. Clean the drain pump in the event of faults, e.g. blockages or rattling noises. Emptying the drain pump Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely.
  • Page 52 en Cleaning and servicing Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Note: Please read the information in ures, the detergent solution gets the Safety → Page 4 and Preventing hot. material damage → Page 10 sections Do not touch the hot detergent to ensure that you use the appliance ▶...
  • Page 53: Cleaning The Intake Opening In The Rubber Gasket

    Cleaning and servicing en Ensure that both impellers can Insert the maintenance flap and turn. lock it into place. Insert the pump cap. Close the maintenance flap. Ensure that the parts of the ‒ 17.6 Cleaning the intake pump cap are correctly as- sembled.
  • Page 54: Cleaning The Water Inlet Filter

    en Cleaning and servicing Disconnect the appliance's mains 17.8 Cleaning the water inlet plug from the power supply. filter Loosen the hose clamp and care- fully remove the water outlet hose. Emptying the water inlet hose In order to clean the filter, first empty the water inlet hose.
  • Page 55 Cleaning and servicing en Clean the filter with a small brush. Connect the water inlet hose and check for leaks.
  • Page 56: Troubleshooting

    en Troubleshooting Troubleshooting 18 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 57 Troubleshooting en Fault Cause and troubleshooting "E:36 / -25 / -26" Drain pump is blocked. → "Cleaning the drain pump", Page 51 ▶ "E:38 / -25 / -26" Drain pump is blocked. → "Cleaning the drum", Page 49 ▶ if the fault is displayed again, → "Cleaning the drain pump", Page 51 ▶...
  • Page 58 en Troubleshooting Fault Cause and troubleshooting ⁠ lights up. Open the door again. Remove any trapped laundry. Close the door. Press Start/Reload to start the programme. ⁠ flashes. Door is not closed. Close the door. Press Start/Reload to start the programme. All other error codes.
  • Page 59 Troubleshooting en Fault Cause and troubleshooting The door cannot → "Cancelling the programme", Page 41 ▶ be opened. Water level is too high. Start the Empty  programme. ▶ Power failure. Open the door using the emergency release. ▶ → "Emergency release", Page 65 The water is not drain- Drain pipe or water outlet hose is blocked.
  • Page 60 en Troubleshooting Fault Cause and troubleshooting Water is not flowing Turn on the tap. ▶ in. Detergent is not The water inlet hose is kinked or jammed. being dispensed. Ensure that the water inlet hose is not kinked or ▶ jammed. The spin cycle runs The unbalanced load detection system eliminates an several times.
  • Page 61 Troubleshooting en Fault Cause and troubleshooting Drum does not turn, Load detection is active. water does not flow in. Not a fault – no action required. ▶ Note: The load detection can take up to two minutes. Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶...
  • Page 62 en Troubleshooting Fault Cause and troubleshooting Loud noises during Appliance is not correctly aligned. the spin cycle. Aligning the appliance ▶ The appliance feet are not fixed. Secure the appliance feet. Aligning the appliance ▶ Transit bolts have not been removed. Removing the transit bolts ▶...
  • Page 63 Troubleshooting en Fault Cause and troubleshooting The spin result is not Ensure that the drain pipe and water drain hose are ▶ satisfactory. The laun- not kinked or trapped. dry is too wet/too The unbalanced load detection system has interrupted damp. the spin cycle because the laundry is unevenly distrib- uted.
  • Page 64 en Troubleshooting Fault Cause and troubleshooting Water is leaking out at The water outlet hose is damaged. the water outlet hose. Replace the damaged water outlet hose. ▶ Water outlet hose is not connected correctly. Connect the water outlet hose correctly. Water out- ▶...
  • Page 65: Transportation, Storage And Disposal

    Transportation, storage and disposal en Drain the remaining detergent 18.1 Emergency release solution. Releasing the door → "Cleaning the drain pump", Page 51 Requirement: The drain pump is Detach the hoses. empty. → Page 51 ATTENTION! Escaping water may 19.2 Inserting the transit cause material damage. bolts Do not open the door if you can ▶...
  • Page 66: Using The Appliance Again

    en Transportation, storage and disposal Insert all screws into the four 19.4 Disposing of old appli- transit bolts and tighten slightly. ance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
  • Page 67: Customer Service

    Customer Service en Make a note of your appliance's de- Customer Service 20 Customer Service tails and the Customer Service tele- phone number to find them again If you have any queries on use, are Customer Service quickly. unable to rectify faults on the appli- ance yourself or if your appliance 20.2 AQUA-STOP guarantee needs to be repaired, contact Cus-...
  • Page 68 en Consumption values Consumption values 21 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
  • Page 69: Technical Specifications

    2014/53/EU. ¡ Maximum: A detailed RED Declaration of Con- 1000 kPa formity can be found online at (10 bar) www.siemens-home.bsh-group.com among the additional documents on Length of the wa- 150 cm the product page for your appliance. ter inlet hose Length of the wa- 150 cm...
  • Page 70 en Declaration of Conformity 5 GHz WLAN (Wi-Fi): For indoor use only.
  • Page 72 Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001424390* 9001424390 (010317)

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