Konica Minolta magicolor 1600W User Manual page 107

Symptom
Media is
misfeeding.
7-20
Cause
Envelopes are facing
the wrong way in Tray
1.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used.
The media feed roller
is dirty.
Solving Problems with Media Misfeeds
Solution
Load the envelopes in Tray 1 so the
flaps are facing down.
If the flaps are on the long edge
(Envelope C6 and Envelope DL), load
the envelopes with the flap edge
toward the machine and the flap side
facing down.
Use KONICA MINOLTA-approved
media. See "Print Media" on page 4-2.
Also, refer to http://printer.konicami-
nolta.com for a complete list of cur-
rently approved media.
Clean the media feed roller.
For more details, refer to "Interior" on
page 6-5.