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Swyx SwyxPhone L400 User Documentation

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SwyxPhone L400

User Documentation

SwyxPhone L400
The perfect Desktop Phone for
Computer Telephony Integration using
SwyxIt!
Please replace the included documentation from Siemens with this user
documentation.
As of: May 2004

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Summary of Contents for Swyx SwyxPhone L400

  • Page 1: User Documentation

    SwyxPhone L400 User Documentation SwyxPhone L400 The perfect Desktop Phone for Computer Telephony Integration using SwyxIt! Please replace the included documentation from Siemens with this user documentation. As of: May 2004...
  • Page 2 . All rights reserved. Swyx Legal Information Whilst Swyx attempt to convey accurate and current information relative to the creation of SwyxPhone L400 and this documentation, the information provided in this user guide may contain typographical or technical errors. This documentation, including all information contained herein is provided “as is”, without any warranty of any kind, whether expressed or implied, including, but not restricted to, any implied warranties of merchantability or fitness for a particular purpose or non-infringement.

  • Page 3: Table Of Contents

    Table of Contents Preface .........................i Illustration of SwyxPhone L400 with a Description of the Buttons Defined Function Keys ................1-1 ................1-1 1.1.1 Numeric Keypad ..................1-1 1.1.2 +/- Buttons Configurable Function Keys (Default Setting) ........1-2 ....................1-2 1.2.1 Lines ..................
  • Page 4 App. A: Set It Up & Log On Items Included in the Delivery ..............A-1 System Requirements ................A-1 Connect SwyxPhone L400 ..............A-1 Logging on to SwyxServer..............A-3 App. B: Technical Details Care Instructions ..................B-1 Technical Data SwyxPhone L400............B-1 ..............B-2 B.2.1 Restore the factory settings Index ...........................

  • Page 5: Preface

    If you have already installed SwyxIt! with your PC turned on, it is possible to dial from either your SwyxPhone L400 or your PC (CTI). So you can dial from your PC, e.g. from any application, but you make the call using your SwyxPhone L400.
  • Page 6 • Chapter 3 - In this chapter the configuration of the function keys of SwyxPhone L400 will be explained. • Chapter 4 - In this chapter you will find out how you can control your SwyxPhone L400 remotely using a CTI-SwyxIt! on your PC. This means, you dial a number from your PC, but you make the call using your telephone.

  • Page 7: Illustration Of Swyxphone L400 With A Description Of The Buttons

    In this chapter SwyxPhone L400 the buttons and the pre-configured funcionality will be explained. All SwyxPhone L400 LED buttons can be configured, i.e. functions, lines or phone numbers can be assigned to LED buttons. All of the descriptions listed in this manual are based on the default button assignments present at the time of purchase.

  • Page 8: Configurable Function Keys (Default Setting)

    1.2.1 Lines With SwyxPhone L400, you have access to two (default setting) or more lines. By pressing the appropriate Line button, you can select the line you want to speak on, switch between lines, and pair lines in order to unite two subscribers.

  • Page 9: Voicemail

    1.2.4 Voicemail A Voicemail is a spoken message in the form of a WAV file, which is sent via e-mail. If the caller couldn't reach you, he can leave a Voicemail. You can listen to the Voicemail, when You are back at your desk or from an other phone using the remote inquiry. If you have e-mail access, your Voicemails will be sent to your e-mail address if this has been set for your SwyxPhone during installation: When a new Voicemail has been left for you, this will be indicated by...
  • Page 10 Illustration of SwyxPhone L400 with a Description of the Buttons...

  • Page 11: Telephoning With Swyxphone

    If you pick up a call by pressing the Speaker button only, please note that there is no microphone in SwyxPhone L400. In this instance you only can listen to the caller. If you like to talk to the caller, you must lift the handset. The Handset button is not available in the preconfiguration.

  • Page 12: How Do I Pick Up A Call

    How do I pick up a call? You can pick up a direct call, a forwarded call and a call to a group of which you are a member, by lifting the handset. In the case of a signaled call, it only will be indicated by a brief tone that another user or a group has received a call.

  • Page 13: How Do I Start An Inquiry Call

    If you have created the active connection yourself, putting the handset on hook will result in the transfer of this call to the call on hold. How do I start an inquiry call? You are having a telephone conversation and you would like to call another subscriber (Inquiry Call).

  • Page 14: How Do I Switch Between Two Subscribers (Call Swap)

    How do I switch between two subscribers (Call Swap)? You are having conversations with two subscribers at the same time. The active connection is the connection to the person you are currently talking to. The other subscriber,is on the line on hold.

  • Page 15: How Do I Transfer A Call Without Using Inquiry Call

    The assigned LED glows/goes out. The redirection is activated resp. deactivated. on/off To configure the immediate redirection on your SwyxPhone L400 directly, please refer to Chapter 3, Configuration of SwyxPhone L400, page 3-1. For further information please refer to the SwyxIt! documentation.

  • Page 16: Speaker

    2.11 Speaker With SwyxPhone L400 you can activate the speaker so that people present in the room can follow the telephone conversation. For this, please configure a function key as a Speaker button. For further information please refer to chapter 3, Configuration of SwyxPhone L400, page 3-1.

  • Page 17: Further Functions

    2.13 Further Functions Using SwyxIt!, you can assign other functions to the function keys. For further information about the configuration on the SwyxIt! please refer to Chapter 3.2, Configuration of SwyxPhone in SwyxIt!, page 3-2. You can use the following functions: Function Explanation Hold...
  • Page 18 Telephoning with SwyxPhone...

  • Page 19: Configuration Of Swyxphone L400

    In this chapter the configuration of the function keys of SwyxPhone L400 will be explained. You can configure the Speed Dials and the function keys directly on SwyxPhone L400 or - more comfortably - using SwyxIt!, which is logged on with the same user account.

  • Page 20: Configuration Of Swyxphone In Swyxit

    Press the “Voicemail” button. LED goes out. The Redirection to the Standard Voicemail ist saved. The Immediate Redirection on SwyxPhone L400 is switched on or off by pressing the Redirection button. If the Immediate Redirection is activated, the assigned LED glows.
  • Page 21 The following window appears: “Properties of ..." the selected SwyxPhone. You see an image of the selected device. The buttons are displayed like they are placed on the phone. Click on a button to configure it. The following window appears: "Properties of..."...
  • Page 22 If you assigned all buttons you want, click on "OK". Click on "OK" to close the dialog "Properties of ..." of the User Profile. The new parameters are stored and they are now available on your SwyxPhone. Configuration of SwyxPhone L400...

  • Page 23: Remote Control Of Your Swyxphone Orvia Cti-Swyxit

    SwyxServer, the link will take place automatically. If you want to use a SwyxPhone L400 as your telephony device, please see that at this time there is no other device logged in using your account. Only in this case a unique pairing between SwyxIt! and SwyxPhone L400 is possible.
  • Page 24 You can terminate the CTI SwyxIt! search for a telephony device by selecting “Settings | CTI | Cancel Pairing”. If you want to use a SwyxPhone L400 as your telephony device, please see that at this time there is no other device logged in using your account. Only in this case a unique pairing between SwyxIt! and SwyxPhone L400 is possible.
  • Page 25 This is how you end the remote control using CTI SwyxIt! Requirement: SwyxIt! is in CTI mode, i.e. SwyxIt! operates another SwyxIt! or SwyxPhone remotely. Ending Remote Control Click in the menu bar of the CTI SwyxIt! on “Settings | CTI | Release Pairing”. The connection between the CTI SwyxIt! and the remotely controlled SwyxIt! or SwyxPhone is released.
  • Page 26 Configuring the Ringing If you use a CTI SwyxIt! to operate a SwyxPhone or another SwyxIt! remotely, you can indicate which of these telephony clients will ring. This is how you configure the ringing in CTI mode Go to the menu bar and click on "Settings | User Profile…".

  • Page 27: App. A: Set It Up & Log On

    You will find additional information in the SwyxWare documentation. The server will then configure SwyxPhone L400 automatically. Connect SwyxPhone L400 Optionally, the power supply for your SwyxPhone L400 can be provided over the LAN cable or over a mains power supply. Power Supply Over Mains Power Supply A mains power supply for power supply can be delivered together with your SwyxPhone L400.
  • Page 28 Place the handset cable in the provided guide groove on the underside of the telephone. Fig. A-1 Back of the SwyxPhone L400 SwyxPhone L400 must be disconnected from the power supply each time you connect or disconnect the cable! Set It Up & Log On...

  • Page 29: Logging On To Swyxserver

    You can now enter the PIN. Enter the PIN of the user account you will this phone assign to. End your input with '#'. SwyxPhone L400 is ready for operation. If the user has already installed a SwyxIt! on his PC, he can now use the SwyxPhone L400 with CTI.
  • Page 30 Set It Up & Log On...

  • Page 31: App. B: Technical Details

    230v, 50Hz, 40W Mains Power Supply - Output 2 x 36V, 480mA Radio Interference Suppression: SwyxPhone L400 complied to EN55024 (Immunity) and EN55022 Class B (Emission). It can be operated without interference in living quarters. Voicemail Announcement Text: length: 10 seconds Text: “Hello.

  • Page 32: Restore The Factory Settings

    Press simutaneously the digits „2“, „8“ and „9“ for one minute (!). Afterwards enter the digits "124816" and confirm it with #. Place the handset on the hook. SwyxPhone L400 will reboot and after 2 minutes you will have the factory settings once again. Technical Details...

  • Page 33: Index

    Call Transfer 2 - 4 B - 1 Calling 2 - 1 Swap call 2 - 4 - F - switch Function Key between several connections 2 - 4 Configurable 1 - 2 Swyx Family 1 - i SwyxIt! 1 - ii Index...
  • Page 34 Index...

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