Samsung POWERbot SP2AK9350W series User Manual page 35

Symptom
I have installed the
Samsung Smart
Home app, but, the
PoWeRbot fails to be
connected.
I fail to log into the
Samsung account.
there appears a
message saying there
is a failure during
easy-Setup.
the products do not
work even though
the smart phone is
normally connected to
the PoWeRbot.
the functions of the
Samsung Smart Home
App do not work.
the Samsung Smart
Robot Vacuum App
fails to get started.
PoWeRbot is not
connected to Wi-Fi.
Location recognizing
function does not
operate.
fYou can use the product after connecting the wireless router and the
POWERbot through Easy-Setup according to the procedure.
fCheck your ID and password on the screen of the Samsung account.
fYou may have failed temporarily due to the distance from the wireless router or
other obstacles. Please try again after a while.
fTurn off the Samsung Smart Home app and then run it again, or disconnect
the smart phone from the wireless router and then connect it again. Or turn off
the power supply of the POWERbot, turn it on, wait for a minute or longer, and
then run the Smart Home app again.
fCheck if the Smart control blocking function of the POWERbot is set. (When
the Smart control is locked, the Wi-Fi indicator is turned off.)
fCheck if the POWERbot is connected to the wireless router.
fCheck the setting status of the wireless router.
fOperate the POWERbot again near the area where it stopped previously.
fIf the POWERbot does not recognize the surrounding environment or starts
the cleaning at the area more than 39 in (1 m) around where it stopped, the
searching may be difficult.
ENGLISH-35
checklist