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Before You Call
TROUBLESHOOTING
Before
calling
for
service,
review
this list.
It may
save
yov
GUIDE
time
and
expense.
This list
includes
common
occurrences
that
are
not
the
result
of defective
workmanship
or materials
in
this
appliance.
Problem
Cause
Correction
AUTOMATIC
ICE MAKER
(some
models)
Ice maker
is not
*
Ice maker
wire signal
making
any ice.
arm
is in the "up"
or
OFF position.
•
Household
water
line
valve
is not open.
•
Freezer
is not cold
enough.
• Saddle
valve on cold
water
pipe
is clogged
or restricted
by foreign
material.
Ice maker
is not
making
enough
ice.
*
Ice maker
is producing
less ice than
you
expect.
*
Freezer
is not cold
enough.
*
Household water line valve
is not completely
open.
*
Freezer control
is set too
warm.
* Move wire signal arm to the "down"
or ON position. (side mounted)
*
Turn on household
water
line valve.
*
See PROBLEM
column
TEMPERATURES
ARE TOO
WARM.
*
Turn off
household
water
line valve.
Remove
valve.
Ensure that valve
is not
a self-piercing
saddle
valve.
Clean
valve.
Replace
valve
if necessary.
*
The ice maker
will produce
two to
three pounds
of ice every
24 hours
depending
on usage conditions.
Ice
is produced
at a rate of eight cubes
every 75 to 160 minutes.
See PROBLEM
column
TEMPERATURES
ARE TOO
WARM.
*
Turn on household
water
line valve.
Set freezer
control
to colder
setting
to
improve
performance
of the ice maker.
Allow
24 hours for temperature
to
stabilize.
Ice maker
will not stop
*
ice maker wire signal arm
*
Move
item and release wire signal arm.
making
ice.
is being held down by
Remove any ice cubes that are frozen
some item in the freezer,
together
over the wire signal arm.
Ice cubes
are freezing
*
Ice cubes are not being
*
Remove
ice container
and discard
together,
used frequently
enough,
ice from container.
Ice maker
will
Ice has bad odor and
taste.
LIGHT
BULB
IS NOT
ON
Freezer
control
is set
too warm.
* Very little food in freezer.
ice has picked
up
odor
or flavor
from
strong
food
stored
in
refrigerator
or freezer.
Water running to ice maker
has poor taste or odor.
Ice not used frequently
enough.
produce
fresh supply.
*
Set freezer control to colder setting. Allow
24 hours for temperature
to stabilize.
Add
more food
to freezer.
*
Cover foods
tightly.
Discard
stale ice.
ice maker
wilt produce
fresh supply.
Replace
air filter
(available
in select
models).
Add
filter
to water
supply
line. Consult
a water
purifying
company.
*
Discard
stale ice.
Light bulb
is not on.
*
Light bulb
is burned
out.
*
See Replacing
Light Bulbs in NORMAL
OPERATING
SOUNDS
section.
No electric
current
is
*
See PROBLEM
column
RUNNING
OF
reaching
refrigerator.
REFRIGERATOR.
ODORS
IN
REFRIGERATOR
Interior
is dirty.
*
interior
needs to be
*
See table
of Care and Cleaning
Tips
cleaned,
in CARE & CLEANING
section.
Food with
strong
odors
*
Cover food
tightly.
is in refrigerator.
29
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