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ThinkCentre M700
Hardware Maintenance Manual
Machine Types: 10GQ, 10GR, 10KL, and 10KM

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   Summary of Contents for Lenovo ThinkCentre M700

  • Page 1

    ThinkCentre M700 Hardware Maintenance Manual Machine Types: 10GQ, 10GR, 10KL, and 10KM...

  • Page 2

    1 “Read this first: Important safety information” on page 1 and Appendix F “Notices” on page 143. Second Edition (March 2016) © Copyright Lenovo 2016. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA”...

  • Page 3: Table Of Contents

    ....Chapter 6. Advanced configuration . . 61 An introduction to Lenovo programs ..Using the Setup Utility program ..

  • Page 4

    Safety and warranty ... Recovery information for Windows 7 ..Lenovo Web site ... . Recovery information for Windows 10..

  • Page 5

    Appendix F. Notices ..information ... . . Trademarks ....© Copyright Lenovo 2016...

  • Page 6

    ThinkCentre M700 Hardware Maintenance Manual...

  • Page 7: About This Manual

    Important: This manual is intended only for trained service technicians who are familiar with Lenovo computers. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively. Before servicing a Lenovo computer, be sure to read and understand Chapter 1 “Read this first: Important safety information” on page 1.

  • Page 8

    ThinkCentre M700 Hardware Maintenance Manual...

  • Page 9: Chapter 1. Read This First: Important Safety Information

    • Do not perform any action that causes hazards to the customer, or that makes the equipment unsafe. • Before you start the machine, ensure that other service representatives and the customer's personnel are not in a hazardous position. © Copyright Lenovo 2016...

  • Page 10: Electrical Safety

    Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges. Do not use this type of mat to protect yourself from electrical shock. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 11

    • Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly. • Do not work alone under hazardous conditions or near equipment that has hazardous voltages. •...

  • Page 12: Safety Inspection Guide

    2. Make sure that the ESD protective devices you use have been certified (ISO 9000) as fully effective. When handling ESD-sensitive parts: • Keep the parts in protective packages until they are inserted into the product. • Avoid contact with other people while handling the part. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 13: Grounding Requirements

    • Wear a grounded wrist strap against your skin to eliminate static on your body. • Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even when you are wearing a wrist strap. • Use the black side of a grounded work mat to provide a static-free work surface. The mat is especially useful when handling ESD-sensitive devices.

  • Page 14

    Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following: Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 15

    ≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) CAUTION: Use safe practices when lifting. CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord.

  • Page 16

    ThinkCentre M700 Hardware Maintenance Manual...

  • Page 17

    ≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) PERIGO A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa. Chapter 1 Read this first: Important safety information...

  • Page 18

    • Não remova as tampas. A remoção das tampas de um produto a laser pode resultar em exposição prejudicial à radiação de laser. Não existem peças que podem ser consertadas no interior do dispositivo. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 19

    • A utilização de controles ou ajustes ou a execução de procedimentos diferentes dos especificados aqui pode resultar em exposição prejudicial à radiação. PERIGO Alguns produtos a laser contêm diodo de laser integrado da Classe 3A ou da Classe 3B. Observe o seguinte: Radiação a laser quando aberto.

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    ThinkCentre M700 Hardware Maintenance Manual...

  • Page 21

    Chapter 1 Read this first: Important safety information...

  • Page 22

    ThinkCentre M700 Hardware Maintenance Manual...

  • Page 23

    DANGER Le courant électrique provenant de l'alimentation, du téléphone et des câbles de transmission peut présenter un danger. Pour éviter tout risque de choc électrique : • Ne manipulez aucun câble et n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration de ce produit au cours d'un orage.

  • Page 24

    L'interrupteur de contrôle d'alimentation de l'unité et l'interrupteur dubloc d'alimentation ne coupent pas le courant électrique alimentantl'unité. En outre, le système peut être équipé de plusieurs cordonsd'alimentation. Pour mettre l'unité hors tension, vous devez déconnectertous les cordons de la source d'alimentation. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 25

    VORSICHT An Netz-, Telefon- und Datenleitungen können gefährliche Spannungen anliegen. Aus Sicherheitsgründen: • Bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner keine Installations-, Wartungs- oder Rekonfigurationsarbeiten durchführen. • Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem Schutzkontakt anschließen.

  • Page 26

    Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung für die Einheit nicht unterbrochen. Die Einheit kann auch mit mehreren Netzkabeln ausgestattet sein. Um die Stromversorgung für die Einheit vollständig zu unterbrechen, müssen alle zum Gerät führenden Netzkabel vom Netz getrennt werden. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 27

    Chapter 1 Read this first: Important safety information...

  • Page 28

    ThinkCentre M700 Hardware Maintenance Manual...

  • Page 29

    PERICOLO La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può essere pericolosa. Per evitare il rischio di scosse elettriche: • Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o la riconfigurazione del prodotto durante un temporale. •...

  • Page 30

    Il pulsante di controllo dell'alimentazione presente sull'unità e l'interruttore dell'alimentatore non disattivano l'alimentazione corrente fornita all'unità. E' possibile che l'unità disponga di più cavi di alimentazione. Per disattivare l'alimentazione dall'unità, accertarsi che tutti i cavi di alimentazione siano scollegati dalla fonte di alimentazione. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 31

    Chapter 1 Read this first: Important safety information...

  • Page 32

    • Cualquier equipo que se conecte a este producto también debe conectarse a tomas de corriente debidamente cableadas. • Siempre que sea posible, utilice una sola mano para conectar o desconectar los cables de señal. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 33

    • No encienda nunca un equipo cuando hay señales de fuego, agua o daños estructurales. • Desconecte los cables de alimentación, los sistemas de telecomunicaciones, las redes y los módems conectados antes de abrir las cubiertas de los dispositivos, a menos que se indique lo contrario en los procedimientos de instalación y configuración.

  • Page 34

    Además, el dispositivo podría tener más de un cable de alimentación. Para suprimir toda la corriente eléctrica del dispositivo, asegúrese de que todos los cables de alimentación estén desconectados de la toma de corriente. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 35: Chapter 2. Product Overview

    Optical drive eject/close button Power indicator Power button Storage drive activity indicator Card reader slot (some models) Internal speaker (some models) USB 2.0 connectors (2) (some models) USB 3.0 connector Headphone connector Microphone connector USB 3.0 connector © Copyright Lenovo 2016...

  • Page 36

    (PDA). • USB 3.0 connector Used to connect a device that requires a USB 2.0 or USB 3.0 connection, such as a keyboard, a mouse, a scanner, a printer, or a PDA. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 37: Rear View

    Rear view Figure 2. Rear view Power cord connector PS/2 mouse connector ® PS/2 keyboard connector DisplayPort -out connector Serial connector VGA-out connector USB 3.0 connectors (2) USB 2.0 connectors (2) Microphone connector Audio line-out connector Audio line-in connector PCI Express card area (different cards provide different connectors) Padlock loop Security-lock slot...

  • Page 38

    (PDA). • USB 3.0 connector Used to connect a device that requires a USB 2.0 or USB 3.0 connection, such as a keyboard, a mouse, a scanner, a printer, or a PDA. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 39

    • VGA-out connector Used to send video signals from your computer to another video device, such as a monitor. Chapter 2 Product overview...

  • Page 40: Computer Components

    Wi-Fi card Secondary storage drive (a 2.5-inch or 3.5-inch storage drive) M.2 solid-state drive PCI Express card Rear Wi-Fi antenna Cover presence switch (also called intrusion switch) Power button board System fan Front bezel Power cord ThinkCentre M700 Hardware Maintenance Manual...

  • Page 41: Major Frus And Crus

    Major FRUs and CRUs Note: Depending on your computer model, some of the following components might not be available. Figure 4. Major FRUs and CRUs The following table lists the major FRUs shown in the illustration above and identifies which FRUs are also self-service CRUs or optional-service CRUs.

  • Page 42

    Storage drive Front Wi-Fi antenna Internal speaker Thermal sensor Power cord Chassis PCI Express card M.2 solid-state drive For detailed FRU information, such as the FRU part numbers and supported computer models, go to: http:/www.lenovo.com/serviceparts-lookup ThinkCentre M700 Hardware Maintenance Manual...

  • Page 43: Parts On The System Board

    Parts on the system board Note: For the parts that are displayed on the following figure but not introduced in the following table, see “Front view” on page 27 and “Rear view” on page 29. Figure 5. Parts on the system board 4-pin power connector Microprocessor fan connector Memory slot (DIMM1)

  • Page 44: Machine Type And Model Label

    Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The machine type and model label is attached on the side of your computer as shown.

  • Page 45

    Your computer is preinstalled with Windows 7 or Windows 10 operating system. Additional operating systems might be identified by Lenovo as compatible with your computer. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system provider.

  • Page 46

    • Preboot Execution Environment (PXE) Preboot Execution Environment enables computers to start through a network interface independent of data storage drives (such as hard disk drives) or installed operating systems. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 47: Specifications

    • System Management (SM) Basic Input/Output System (BIOS) and SM software The SMBIOS specification defines data structures and access methods that can be used to read management data stored in the BIOS of a computer. • Wake on LAN Wake on LAN is an Ethernet computer networking standard that allows a computer to be turned on or woken up by a network message.

  • Page 48: Accessing A Program On Your Computer

    Accessing a program on your computer Note: For Windows 7, depending on your computer model, some of the Lenovo programs might be ready to be installed, so you need to install them manually. Then, you can access and use these programs.

  • Page 49

    BIOS updates. The program gathers information from the Lenovo Help Center about new updates for your computer, then sorts and displays the updates for download and installation. You have complete control of which updates to download and install.

  • Page 50

    – Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, security status, and support information, along with hints and tips for maximum system performance. – Power Manager The Power Manager program provides convenient, flexible, and complete power management for your computer.

  • Page 51: Chapter 3. Using Your Computer

    Lenovo for help. In addition, some locations offer extended privileges and services to registered users. To register your computer with Lenovo, ensure that your computer is connected to the Internet. Then, go to http://www.lenovo.com/register and follow the instructions on the screen.

  • Page 52: Guidelines About Using The Optical Drive

    Note: If the tray does not slide out of the drive when you press the eject/close button, turn off your computer. Then, insert a straightened paper clip into the emergency-eject hole adjacent to the eject/close button. Use the emergency eject only in an emergency. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 53: Recording A Disc

    Recording a disc If your optical drive supports recording, you can record a disc. Recording a disc using Windows tools To record a disc using Windows tools, do one of the following: • Burn a disc using the AutoPlay window. 1.

  • Page 54: Connecting To A Wireless Lan

    Note: If the Bluetooth icon is not displayed in the Windows notification area, add the icon to the notification area. See “Adding an icon to the Windows notification area” on page 43. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 55: Chapter 4. You And Your Computer

    1. Comfort Although no single working position is ideal for everyone, here are a few guidelines to help you find a position that suits you best. The following figure sets an example for your reference. © Copyright Lenovo 2016...

  • Page 56: Accessibility Information

    Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience. You also can get the most up-to-date accessibility information from the following Web site: http://www.lenovo.com/accessibility...

  • Page 57

    Ease of Access Center Ease of Access Center on the Windows operating system enables users to configure their computers to suit their physical and cognitive needs. To use Ease of Access Center, do the following: 1. Click the Start button to open the Start menu. 2.

  • Page 58

    – Change the size of the items on the desktop or a window. Note: This function might not work on some windows. If your mouse has a wheel, press and hold Ctrl, and then scroll the wheel to change the item size. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 59: Cleaning Your Computer

    Then, you can type a message on your computer and send it to the telephone. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.

  • Page 60: Good Maintenance Practices

    The cause of a problem might be change in hardware, change in software, or any other actions that might have taken place. A log book can help you or a Lenovo technician determine the cause of a problem. • Back up your data on the storage drive regularly. You can restore the storage drive from a backup.

  • Page 61: Moving Your Computer

    To get the latest system updates for your computer, ensure that your computer is connected to the Internet and do one of the following: • Use one of the following Lenovo programs to get the system updates, such as device driver updates, software updates, and BIOS updates: –...

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    ThinkCentre M700 Hardware Maintenance Manual...

  • Page 63: Chapter 5. Security

    “Computrace Agent software embedded in firmware” on page 60 • “Trusted Platform Module (TPM)” on page 60 Locking your computer This section provides information about locking your computer with the locking devices to keep your computer safe. © Copyright Lenovo 2016...

  • Page 64: Locking The Computer Cover

    Locking the computer cover helps prevent unauthorized people from gaining access to the inside of your computer. Your computer comes with a padlock loop so that the computer cover cannot be removed when a padlock is installed. Figure 7. Installing a padlock ThinkCentre M700 Hardware Maintenance Manual...

  • Page 65: Attaching A Kensington-style Cable Lock

    The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order such a cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 8.

  • Page 66: Attaching A Cable Lock

    3. Follow the instructions on the right side of the screen to view and change security settings. You can refer to “Using the Setup Utility program” on page 61 to get basic information about some major security settings. 4. Exit the Setup Utility program. See “Exiting the Setup Utility program” on page 64. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 67: Preventing Unauthorized Access To Your Computer

    • For Windows 7: Open the Fingerprint Manager Pro or ThinkVantage Fingerprint Software program provided by Lenovo. See “Accessing a program on your computer” on page 40. For more information about using the program, refer to the help system of the program.

  • Page 68: Using And Understanding Firewalls

    Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.

  • Page 69: Chapter 6. Advanced Configuration

    3. Select the feature you want to enable or disable and press Enter. 4. Select the desired setting and press Enter. 5. Exit the Setup Utility program. See “Exiting the Setup Utility program” on page 64. © Copyright Lenovo 2016...

  • Page 70: Enabling Or Disabling The Erp Lps Compliance Mode

    Enabling or disabling the ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go http://www.lenovo.com/ecodeclaration You can enable the ErP LPS compliance mode in the Setup Utility program to reduce the consumption of electricity when your computer is off or in sleep mode.

  • Page 71: Using Bios Passwords

    Using BIOS passwords By using the Setup Utility program, you can set passwords to prevent unauthorized access to your computer and data. You do not have to set any passwords to use your computer. However, using passwords improves computer security. If you decide to set any passwords, read the following topics. Setup Utility program password types The following types of passwords are available: •...

  • Page 72: Selecting A Startup Device

    Enter to start the Setup Utility program. For more information about how to select a permanent startup device, see “Changing the startup device sequence permanently” on page 64. Exiting the Setup Utility program To exit the Setup Utility program, do one of the following: ThinkCentre M700 Hardware Maintenance Manual...

  • Page 73: Updating The Bios

    To update the BIOS, do the following: 1. Go to http://www.lenovo.com/drivers. 2. Download the flash BIOS update driver for the operating system version or the ISO image version (used to create a flash update disc). Then, download the installation instructions for the flash BIOS update driver you download.

  • Page 74

    ThinkCentre M700 Hardware Maintenance Manual...

  • Page 75: Chapter 7. Troubleshooting, Diagnostics, And Recovery

    5. Recover your operating system. See “Recovery information” on page 76. 6. If none of these actions solve your problem, contact the Lenovo Customer Support Center. For a list of Lenovo Support phone numbers, go to http://www.lenovo.com/support/phone. For more information about help, service, and technical assistance, see Chapter 10 “Getting information, help, and service”...

  • Page 76: Audio Problems

    • Click the volume icon in the Windows notification area on the taskbar. Then, click the speaker icon on top of the volume control. Click the Levels tab and ensure that the Balance settings are set correctly . ThinkCentre M700 Hardware Maintenance Manual...

  • Page 77: Cd Problems

    Note: If the volume icon is not displayed in the Windows notification area, add the icon to the notification area. See “Adding an icon to the Windows notification area” on page 43. CD problems This section provides solutions to CD-related problems. A CD or DVD does not work Solutions: •...

  • Page 78: Intermittent Problems

    Symptom: "No Operating System Found" message or the system not starting up from the correct storage drive Solutions: • Ensure that all storage drive signal cables and power cables are connected correctly. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 79: Networking Problems

    • Ensure that the storage drive your computer starts up from is listed as the first startup device in the Setup Utility program. Refer to “Changing the startup device sequence permanently” on page 64. Note: In rare cases, the storage drive with the operating system might get corrupted or damaged. In such cases, you might need to replace the storage drive.

  • Page 80

    Solution: Set the Bluetooth headset or headphones as the default device. 1. Exit the application that uses the sound device (for example, Windows Media Player). 2. Right-click the volume icon in the Windows notification area on the taskbar. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 81: Performance Problems

    Note: If the volume icon is not displayed in the Windows notification area, add the icon to the notification area. See “Adding an icon to the Windows notification area” on page 43. 3. Click Playback devices. 4. If you are using the Headset profile, select Bluetooth Hands-free Audio, and then click Set Default. If you are using the AV profile, select Stereo Audio, and then click Set Default.

  • Page 82: Serial Connector Cannot Be Accessed

    • Detach and reconnect the USB connector to reset the USB device. I cannot install the Windows 7 operating system using an external USB device Solution: Go to http://www.lenovo.com/support to download and install USB drivers. Software and driver problems This section provides solutions to software- and driver-related problems.

  • Page 83: Diagnostics

    If you are unable to isolate and repair the problem yourself after running Lenovo Solution Center, save and print the log files created by the program. You might need the log files when you speak to a Lenovo technical support representative.

  • Page 84: Recovery Information

    1. Turn off your computer. Press and hold the Enter key and then turn on the computer. Release the Enter key when Startup Interrupt Menu is displayed. Then, press F11 to open the Rescue and Recovery workspace. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 85: Recovery Information For Windows 10

    64. 2. Follow the instructions on the screen to choose the appropriate recovery solution. • Use the recovery disc set provided by Lenovo to restore the entire storage drive to the factory-default settings. – If your computer comes with the recovery disc set, follow the instructions shipped with the disc set.

  • Page 86

    • Use the recovery USB key provided by Lenovo to restore the entire storage drive to the factory-default settings. – If your computer comes with the recovery USB key, follow the instructions shipped with the USB key. – If your computer does not come with the recovery USB key, contact the Lenovo Customer Support Center to order a recovery USB key.

  • Page 87: Chapter 8. Service Checkout And Symptom-to-fru Index

    Service Support and Engineering functions. • Machine type and model • Processor or hard disk drive upgrades • Failure symptom – Do diagnostics indicate a failure? – What, when, where, single, or multiple systems? © Copyright Lenovo 2016...

  • Page 88: Symptom-to-fru Index

    “Undetermined problems” on page 84. Notes: • The Symptom-to-FRU index is not specific to any machine type and are applicable to all Lenovo computers. • If you have both an error message and an incorrect audio response, diagnose the error message first.

  • Page 89: Power Supply Problems

    Error FRU/Action The boot sector on the startup drive is corrupted. The drive must be formatted. Do the following: 1. Attempt to back up the data on the failing hard disk drive. 2. Using the operating system programs, format the hard disk drive.

  • Page 90: Miscellaneous Error Conditions

    1. Ensure that network is in startup sequence as first device or first device after diskette. 2. Ensure that network adapter is enabled for RPL. 3. Network adapter (Advise network administrator of new MAC address) ThinkCentre M700 Hardware Maintenance Manual...

  • Page 91

    Message/Symptom FRU/Action ® Computer will not perform a Wake On LAN (if applicable) 1. Check power supply and signal cable connections to network adapter. 2. Ensure that the operating system settings are set to enable Wake on LAN. 3. Ensure Wake On LAN feature is enabled in Setup/Configuration (see “Starting the Setup Utility program”...

  • Page 92: Undetermined Problems

    4. Repeat steps 1 through 3 until you find the failing device or adapter. If all devices and adapters have been removed, and the problem continues, replace the system board. See “Replacing the system board” on page 120. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 93: Chapter 9. Installing Or Replacing Hardware

    • When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option. • In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come a few days after the CRU arrives.

  • Page 94: Removing The Computer Cover

    Figure 10. Removing the computer cover Replacing the storage drive Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information” on page 1. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 95

    To replace the storage drive, refer to one of the following topics: • “Replacing the 3.5-inch storage drive in the primary or secondary storage drive bay” on page 87 • “Replacing the 2.5-inch storage drive in the primary or secondary storage drive bay” on page 87 •...

  • Page 96

    6. Remove the four screws that secure the 2.5-inch storage drive to the storage converter. Then, remove the 2.5-inch storage drive from the converter as shown. Figure 12. Removing the 2.5-inch storage drive from the storage converter ThinkCentre M700 Hardware Maintenance Manual...

  • Page 97

    7. Position the new 2.5-inch storage drive into the storage converter so that the holes in the storage drive are aligned with the corresponding holes in the converter. Then, install the four screws to secure the 2.5-inch storage drive to the converter. Figure 13.

  • Page 98

    Figure 15. Removing the 3.5-inch storage drive bracket 5. Flex the sides of the blue bracket to remove the 3.5-inch storage drive from the bracket. Figure 16. Removing the 3.5-inch storage drive from the bracket ThinkCentre M700 Hardware Maintenance Manual...

  • Page 99

    6. Flex the bracket and insert the four pins on the bracket into the corresponding holes in the new 3.5-inch storage drive. Do not touch the circuit board on the bottom of the 3.5-inch storage drive. Figure 17. Installing the 3.5-inch storage drive into the bracket 7.

  • Page 100

    4. Remove the M.2 solid-state drive adapter. See “Replacing a PCI Express card” on page 108. 5. Remove the screw that secures the M.2 solid-state drive. Then, gently pull the solid-state drive out of the M.2 slot. Figure 20. Removing the M.2 solid-state drive ThinkCentre M700 Hardware Maintenance Manual...

  • Page 101: Replacing The Front Bezel

    6. Align the notch on the new M.2 solid-state drive with the slot key in the M.2 slot. Then, insert the solid-state drive into the M.2 slot until it is secured tightly so that the notch is aligned with the corresponding screw hole in the adapter.

  • Page 102

    3. If a dust shield has been installed, pull it outward to remove it from the front bezel. Figure 22. Removing the dust shield 4. Release the three plastic tabs on the left side of the front bezel, and then pivot the front bezel outward. Figure 23. Removing the front bezel ThinkCentre M700 Hardware Maintenance Manual...

  • Page 103

    5. Press the tab downward to remove the power button board from the front bezel. Then, remove the front bezel from the chassis. Figure 24. Removing the power button board from the front bezel 6. Insert the top end of the power button board into the new front bezel. Then, press the other end of the power button board as shown until it snaps into position.

  • Page 104: Replacing The Computer Handle

    Replacing the computer handle Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information” on page 1. To replace the computer handle, do the following: ThinkCentre M700 Hardware Maintenance Manual...

  • Page 105: Replacing The Optical Drive Or Front-access Storage Enclosure

    1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See “Removing the computer cover” on page 86. 3.

  • Page 106: Replacing The Front Audio And Usb 3.0 Assembly

    8. Reinstall the card reader into the new front audio and USB 3.0 assembly, and then install the new front audio and USB 3.0 assembly. See “Replacing the card reader” on page 99. 9. Reinstall the front bezel. See “Replacing the front bezel” on page 93. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 107: Replacing The Card Reader

    What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 122. Replacing the card reader Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information”...

  • Page 108

    Figure 32. Installing the front audio and USB 3.0 assembly 11. Reinstall the front bezel. See “Replacing the front bezel” on page 93. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 109: Replacing The Usb 2.0 Assembly

    What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 122. Replacing the USB 2.0 assembly Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information”...

  • Page 110

    Then, align the hole in the USB 2.0 assembly bracket with the corresponding screw hole in the chassis and install the screw to secure the bracket. Figure 35. Installing the USB 2.0 assembly bracket 11. Reinstall the front bezel. See “Replacing the front bezel” on page 93. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 111: Replacing The Thermal Sensor

    What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 122. Replacing the thermal sensor Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information”...

  • Page 112: Replacing The Internal Speaker

    Then, slide the internal speaker downward until it snaps into position. Figure 39. Installing the internal speaker 7. Connect the internal speaker cable to the system board. See “Parts on the system board” on page 35. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 113: Replacing The Power Supply Assembly

    What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 122. Replacing the power supply assembly Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information”...

  • Page 114: Replacing The System Fan

    2. Remove the computer cover. See “Removing the computer cover” on page 86. 3. Locate the system fan. See “Computer components” on page 32. 4. Disconnect the system fan cable from the system board. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 115: Replacing The Cover Presence Switch

    5. The system fan is connected to the chassis by four rubber mounts. Remove the system fan by breaking or cutting the rubber mounts and gently pulling the system fan out of the chassis. Note: The new system fan will have four new rubber mounts connected. Figure 41.

  • Page 116: Replacing A Pci Express Card

    3. Locate the PCI Express card you want to replace. The PCI Express cards are installed in the PCI Express card slots on the system board. See “Parts on the system board” on page 35. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 117: Replacing The Wi-fi Card

    4. Remove the screw that secures the PCI Express card latch, and then pivot the latch outward to open the latch. Grasp the PCI Express card and gently pull it out of the slot. Figure 44. Removing a PCI Express card Notes: •...

  • Page 118

    6. Disconnect the front and rear Wi-Fi antenna cables from the Wi-Fi card, and then remove the two screws that secure the Wi-Fi card. Pull the Wi-Fi card out of the card slot. Figure 45. Removing the Wi-Fi card ThinkCentre M700 Hardware Maintenance Manual...

  • Page 119: Replacing The Wi-fi Antennas

    7. Insert the new Wi-Fi card into the card slot on the Wi-Fi card adapter. Then, install the two screws to secure the Wi-Fi card and connect the front and rear Wi-Fi antenna cables to the Wi-Fi card. Figure 46. Installing the Wi-Fi card 8.

  • Page 120

    10. Reinstall the front bezel. See “Replacing the front bezel” on page 93. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 122. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 121: Replacing A Memory Module

    Replacing the rear Wi-Fi antenna To replace the rear Wi-Fi antenna, do the following: 1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

  • Page 122

    See “Replacing a PCI Express card” on page 108. 5. Lay the computer on its side. Then, open the retaining clips and gently pull the memory module out of the memory slot. Figure 51. Removing a memory module ThinkCentre M700 Hardware Maintenance Manual...

  • Page 123: Replacing The Coin-cell Battery

    6. Position the new memory module over the appropriate memory slot. Ensure that the notch on the memory module aligns correctly with the slot key on the system board. Push the memory module straight down into the slot until the retaining clips close. Figure 52.

  • Page 124: Replacing The Heat Sink And Fan Assembly

    2. Remove the computer cover. See “Removing the computer cover” on page 86. 3. Locate the heat sink and fan assembly. See “Computer components” on page 32. 4. Lay the computer on its side. Then, disconnect the heat sink and fan assembly cable from the system board. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 125: Replacing The Microprocessor

    5. Loosen the four screws that secure the heat sink and fan assembly to the system board in the following sequence: a. Partially remove screw , fully remove screw , and then fully remove screw b. Partially remove screw , fully remove screw , and then fully remove screw Note: Carefully remove the four screws from the system board to avoid any possible damage to the system board.

  • Page 126

    • Touch only the edges of the microprocessor. Do not touch the gold contacts on the bottom. • Do not drop anything onto the microprocessor socket while it is exposed. The socket pins must be kept as clean as possible. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 127

    Figure 57. Removing the microprocessor 8. Ensure that the small handle is in the raised position and the microprocessor retainer is fully open. 9. Remove the protective cover that protects the gold contacts of the new microprocessor. 10. Note the orientation of the new microprocessor. Hold the new microprocessor by its edges and align the notches on it with the tabs in the microprocessor socket.

  • Page 128: Replacing The System Board

    5. Remove the heat sink and fan assembly. See “Replacing the heat sink and fan assembly” on page 116. 6. Record the cable routing and cable connections, and then disconnect all cables from the system board. See “Parts on the system board” on page 35. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 129

    7. Remove the eight screws that secure the system board, and then carefully lift the system board out of the chassis. Note: Carefully handle the system board by its edges. Figure 59. Removing the system board 8. Remove the microprocessor from the failing system board, and then install it onto the new system board.

  • Page 130: Completing The Parts Replacement

    4. If a locking device is available, use it to lock the computer. See “Locking your computer” on page 55. 5. Reconnect the external cables and power cords to the corresponding connectors on the computer. See “Hardware locations” on page 27. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 131

    6. Update your configuration. See “Using the Setup Utility program” on page 61. 7. If a newly installed hardware component does not work normally, update the device driver. See “Keeping your computer current” on page 52. Chapter 9 Installing or replacing hardware...

  • Page 132

    ThinkCentre M700 Hardware Maintenance Manual...

  • Page 133: Chapter 10. Getting Information, Help, And Service

    User Guide. Lenovo Web site The Lenovo Web site (http://www.lenovo.com) provides up-to-date information and services to help you buy, upgrade, and maintain your computer. You also can do the following: • Shop for desktop and notebook computers, monitors, projectors, upgrades and accessories for your computer, and special offers.

  • Page 134: Lenovo Support Web Site

    • Engineering Change management - There might be changes that are required after a product has been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware available.

  • Page 135: Using Other Services

    For technical assistance with the installation of or questions related to Service Packs for your preinstalled Microsoft Windows product, go to the Microsoft Product Support Web site at http://support.microsoft.com. You also can contact the Lenovo Customer Support Center for help. Some fees might apply. Purchasing additional services During and after the warranty period, you can purchase additional services.

  • Page 136

    ThinkCentre M700 Hardware Maintenance Manual...

  • Page 137: Appendix A. Regulatory Information

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 138

    Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.

  • Page 139: Eurasian Compliance Mark

    All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/UserManuals.

  • Page 140

    ThinkCentre M700 Hardware Maintenance Manual...

  • Page 141: Appendix B. Weee And Recycling Information

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 142: Recycling Information For Brazil

    If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.

  • Page 143: Battery Recycling Information For The European Union

    If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.

  • Page 144

    ThinkCentre M700 Hardware Maintenance Manual...

  • Page 145: Appendix C. Restriction Of Hazardous Substances Directive (rohs)

    For more information about Lenovo worldwide compliance on RoHS, go to: http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE). Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management &...

  • Page 146: China Rohs

    China RoHS ThinkCentre M700 Hardware Maintenance Manual...

  • Page 147: Appendix D. China Energy Label

    Appendix D. China Energy Label © Copyright Lenovo 2016...

  • Page 148

    ThinkCentre M700 Hardware Maintenance Manual...

  • Page 149

    For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your computer has been inactive for a specified duration: Table 1.

  • Page 150

    ThinkCentre M700 Hardware Maintenance Manual...

  • Page 151: Appendix F. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 152: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo ThinkCentre The ThinkCentre logo Rescue and Recovery ThinkVantage Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies.

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