Epson SureColor P400 Series Basics Manual
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Epson SureColor P400 Series Basics Manual

Wireless color photo printer
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Summary of Contents for Epson SureColor P400 Series

  • Page 1 Epson SureColor P400 Series ® ® Basics...

  • Page 2: Copyright Notice

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other equipment.

  • Page 3: Table Of Contents

    Contents Introduction ......... . . 4 Loading Paper .

  • Page 4: Introduction

    Introduction ® ® Your Epson SureColor P400 Series printer gives you beautiful archival prints on a wide variety of glossy and matte papers in many sizes. Your outstanding printouts result from these advanced features: ■ ® ® Epson UltraChrome HG2 ink cartridges, including red and orange inks for improved skin tones and increased vibrancy.

  • Page 5: Loading Paper

    (see page 10). For thick media, use the front manual feed slot (see page 13). Epson offers a wide array of high quality papers, making it easy to maximize the impact of your photos, presentations, and creative projects.
  • Page 6 Paper type Maximum sheets by size Epson Premium Photo Paper Semi-gloss 30 (4 × 6 inch or Letter) 10 (B) Epson Premium Presentation Paper Matte 30 (8 × 10 inch or Letter) 10 (11 × 14 inch, A3, or Super B)

  • Page 7: Loading Fine Art Paper

    Loading Fine Art Paper You can print professional quality photos on these paper types using the single sheet guide and the rear manual feed slot: ■ ■ Epson Velvet Fine Art Paper Epson Hot Press Bright ® ® ■ ■...
  • Page 8 5. Attach the single sheet guide by aligning the notches on its base with the slots on the back of the printer. Then hook the tabs over the top of the slot (marked with orange triangles). 6. Make sure the printer is on so it can load the paper correctly. 7.
  • Page 9 8. Guide the paper into the printer until it meets resistance. Continue to apply light downwards pressure until the printer pulls the paper in slightly. Once the printer begins feeding the paper, let go of it. 9. Open the printer cover and make sure the paper has fed all the way into the printer and is straight.

  • Page 10: Loading Roll Paper

    (see page 29). This is because you must remove roll paper from the printer before replacing cartridges to avoid drying marks on the paper. You can watch instructional videos at epson.com/support/p400. 1. Turn on the printer. 2. Remove any paper loaded in the sheet feeder and remove the single sheet guide, if it is installed (see page 7).
  • Page 11 Note: Avoid touching the surface of your paper or canvas media. With canvas media that you have previously loaded, it’s a good idea to cut the edge straight each time you reload it. 6. Move the roll paper edge guide at the back of the printer all the way to the right.
  • Page 12 9. Slide the roll paper edge guide against the right side of the paper, but not too tightly. Caution: Do not load roll paper or canvas media into the auto sheet feeder (marked with up orange triangles). 10. Guide the paper into the slot until it meets resistance and hold it there until the printer pulls it in slightly.

  • Page 13: Loading Thick Media

    3. If you are finished printing on roll paper or canvas media, press and hold the M roll paper button for 3 seconds to feed the paper backward and out of the printer. If it does not feed all the way out, press the M roll paper button again. 4.
  • Page 14 5. Open the front manual feed slot cover and slide the edge guide left. 6. Insert one sheet of thick media into the front manual feed slot, short edge first with the printable side face-up, until the trailing edge is aligned with the arrows.

  • Page 15: Printing From Start To Finish

    You can also print label designs directly onto ink jet-printable CDs or DVDs. See the online User’s Guide for details. Tip: It’s a good idea to check for updates to your Epson SureColor P400 Series software. See “Checking for Software Updates” on page 36 for instructions. Printing in Windows 1.
  • Page 16 3. On the Main tab, select the setting that matches the paper you Media Type loaded (see page 24). 4. For the setting, select for any type of photographic Color Color Grayscale printing. 5. For the setting, select , or select Print Quality Speed Quality...
  • Page 17 Off (No Color Adjustment) driver. Note: For color management instructions, see epson.com/scp400profiles (U.S.) or epson.ca/scp400profiles (Canada). For more information about print settings, click Help or see your online User’s Guide. 7. Choose the paper in which you loaded your paper: Source ■...
  • Page 18 ■ for photos or banners over 27 inches (68.6 cm) Roll Paper (Banner): long. If desired, click to feed small amounts of roll Save Roll Paper paper between each banner. ■ : for a sheet of compatible paper loaded in the rear Rear - Fine Art manual feed tray (see page 7).

  • Page 19: Printing With Os X

    This window appears and shows the progress of your print job. Cancel printing Note: If you’re printing on roll paper, see page 12 for instructions on removing your printed photos and paper. Printing With OS X Follow the steps below to print from OS X 10.7.x to 10.10.x. 1.
  • Page 20 3. Click the arrow to expand the Print window, if necessary. Select your Epson product Click to expand 4. Select the setting for the paper size and source you are using: Paper Size ■ To print a borderless photo, select a paper size with a option.
  • Page 21 6. Select from the pop-up menu. Printer Settings Note: In certain programs, you may need to select Advanced before you can select Printer Settings (or Layout in Photoshop). For more information about print settings, click the button. 7. Select the setting that matches the paper you loaded (see Media Type page 24).
  • Page 22 Use this setting if your source file was captured in Adobe RGB. Note: For color management instructions, see epson.com/scp400profiles or epson.ca/scp400profiles (Canada). For more information about print settings, click Help or see your online User’s Guide. 10. Select a setting (available settings depend on selected...
  • Page 23 12. To monitor your print job, click the printer icon in the Dock. Pause or resume printing Select the print job Cancel printing Note: If you’re printing on roll paper, see page 12 for instructions on removing your printed photos and paper, if necessary. Printing From Start to Finish...

  • Page 24: Selecting The Correct Paper Type

    Epson Photo Paper Glossy Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semi-gloss Epson Ultra Premium Photo Paper Luster...
  • Page 25 Epson Watercolor Paper Radiant White Watercolor Paper - Radiant White Epson Exhibition Watercolor Paper Textured Exhibition Watercolor Paper Textured Epson UltraSmooth Fine Art Paper 325 gsm UltraSmooth Fine Art Paper Epson Matte Scrapbook Photo Paper Exhibition Canvas Matte Epson Exhibition Canvas Matte...

  • Page 26: Maintaining Your Printer

    Maintaining Your Printer Follow the steps in these sections to keep the Epson SureColor P400 Series working at its best: ■ “Checking and Cleaning the Print Head” below ■ “Checking and Aligning the Print Head” on page 28 ■ “Checking the Ink Cartridge Status” on page 29 ■...

  • Page 27: Cleaning The Print Head

    Caution: OS X: Do not use the Clean Print Heads button on the Utility tab of the driver to perform head cleaning on the P400. Use the Head Cleaning utility in the Epson Printer Utility 4, as described below. 1. Load a few sheets of plain paper in the sheet feeder (see page 5).

  • Page 28: Checking And Aligning The Print Head

    Banding may also occur if your print head nozzles need cleaning (see page 26). 1. Load a few sheets of Epson Presentation Paper Matte (or the photo paper you have on hand) in the sheet feeder (see page 5). It’s best to use matte or photo paper for the most accurate alignment.

  • Page 29: Checking The Ink Cartridge Status

    On a Windows computer that is connected to the Internet, you may see a screen asking if you want to receive Epson offers the first time you try to print when ink is low. Click Accept or Decline. To disable checking for ink offers or updates from Epson, see the instructions in your online User’s Guide.
  • Page 30 Printers & Scanners Print & Fax Print & Scan select your product, and select Options & . Select and select Supplies Utility Open Printer Utility 2. Select EPSON Status Monitor You see the screen to the right. Maintaining Your Printer...

  • Page 31: Replacing Ink Cartridges

    T324020 Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage. Yields vary considerably based on images printed, print settings, paper type, frequency of use, and temperature.
  • Page 32 Make sure you have a new ink cartridge before you begin. You must install new cartridges immediately after removing the old ones. 1. Remove the CD/DVD tray or thick media and close the front manual feed slot cover before replacing ink. If you have roll paper or canvas media loaded in the printer, remove it to prevent ink marks on the paper (see page 12).
  • Page 33 5. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Dispose of it carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
  • Page 34 8. Insert the new cartridge into the holder and push it down until it clicks into place. 9. Once you replace all the necessary cartridges, close the cartridge cover and push it down until it clicks into place. 10. Close the printer cover. 11.

  • Page 35: Cleaning The Rollers

    Ink Jet Cleaning Sheet (part number S041150) through it. Tip: You can watch instructional videos at epson.com/support/p400 (U.S.) or epson.ca/ support/p400 (Canada). Note: If paper dust builds up on the rollers, they may lose traction and become unable to feed paper properly.

  • Page 36: Solving Problems

    Solving Problems If you have a problem with your Epson product, check the status of the printer lights to diagnose the cause. You can also check the basic troubleshooting suggestions below or in your online User’s Guide. The User’s Guide provides detailed help and easy access to Epson’s support website, FAQs, and paper and ink...

  • Page 37: Checking The Printer Lights

    Checking the Printer Lights Check the status of the printer lights to solve the most common problems. If an error occurs, follow the instructions in the table below. Network Network Power light Paper light Ink light light (wireless) light (Ethernet) Light status Problem and solution The P power light is on...
  • Page 38 Light status Problem and solution The left network light is Printer is receiving data or printing while connected to a flashing and the P power network light is flashing The left network light is on The wireless LAN is connected The right network light is The Ethernet LAN is connected The right network light is...
  • Page 39 The print head is obstructed by paper or other foreign and the I paper and H ink material. Turn off the printer, remove any obstructions, lights are flashing fast and turn it back on. If the error persists, contact Epson (see page 46). Solving Problems...

  • Page 40: Problems And Solutions

    Light status Problem and solution The P power and Paper may have jammed in the sheet feeder, rear I paper lights are manual feed slot, front manual feed slot, or roll paper flashing slot. Sheet feeder or rear manual feed slot: Press the paper button to eject any jammed sheets, then open the printer cover and remove any paper jammed inside.

  • Page 41: Printing Problems

    Printing Problems ■ Make sure your paper is loaded printable side up, short edge first, and all the way to the right (see page 5 and page 7). ■ When using the sheet feeder, don’t load paper above the arrow mark on the left edge guide.

  • Page 42: Print Quality Problems

    User’s Guide for instructions. Print Quality Problems ■ For the best print quality, use Epson papers (see the online User’s Guide) and genuine Epson ink cartridges (see page 31). ■ Load the paper printable side up (usually the whiter, brighter, or glossy side).

  • Page 43: Network Problems

    ■ Make sure the type of paper you loaded matches the paper size and paper type settings in your printer software (see page 24). ■ Remove sheets from the output tray as they eject. Let your prints dry separately for at least 12 hours before framing or placing in a protective sheet. If you need to stack them, place a sheet of plain paper between each print.
  • Page 44 ■ Make sure that the product is within range of your router or access point. ■ If your wireless router or access point doesn’t broadcast its network name (SSID), manually enter your wireless network name. If your wireless router or access point has wireless security enabled, you will also need to know what kind of security it is using.
  • Page 45 The Wi-Fi light is on but you can’t print ■ Your router might not be assigning IP addresses automatically using DHCP. If it isn’t, you will need to set the product’s IP address manually. Make sure it is set correctly for your network. Contact your router manufacturer for assistance.

  • Page 46: Where To Get Help

    Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).

  • Page 47: Notices

    Notices Important Safety Instructions Before using your P400 Series, read and follow these safety instructions: ■ Be sure to follow all warnings and instructions marked on this product. ■ Use only the type of power source indicated on the product label. ■...

  • Page 48: Ink Cartridge Safety

    ■ Be careful not to spill liquid on this product. ■ Except as specifically explained in your documentation, do not attempt to service this product yourself. ■ When connecting the product to another device, make sure the connectors are properly oriented, or the connected products may be damaged. ■...
  • Page 49 If service is needed, Epson will, at its option, exchange or repair the printer without charge for parts or labor. If Epson authorizes an exchange for the defective unit, Epson will ship a replacement printer to you, freight prepaid, so long as you use an address in the United States, Canada, or Puerto Rico.
  • Page 50 Remedies: Your exclusive remedy and Epson’s entire liability for a material breach of this Agreement will be limited to a refund of the price paid for the Epson products covered by this Agreement. Any action for breach of warranty must be brought within 3 months of the expiration date of the warranty.

  • Page 51: Declaration Of Conformity

    To find the Epson Authorized Reseller nearest you, visit our website at: epson.com To find the Epson Customer Care Center nearest you, visit epson.com/support You can also write to: Epson America, Inc., P.O. Box 93012, Long Beach, CA 90809-3012 Declaration of Conformity According to 47CFR, Part 2 and 15 for: Class B Personal Computers and Peripherals;...

  • Page 52: Fcc Compliance Statement

    FCC Compliance Statement This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment should be installed and operated keeping the radiator at least 7.9 inches (20 cm) or more away from a person’s body (excluding extremities: hands, wrists, feet and ankles).

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