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Hi-ds provides high quality voice calls via your broadband connection. To experience Hi-ds both caller and recipient must be using BT Softphone or require a product with Hi-ds capability, e.g. BT Videophone 1000 or...
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Operating system Windows ® 2000 Windows ® 2000 Windows ® XP Windows ® XP Windows ® Vista Windows ® Vista Connection Broadband connection Sound Adaptor Full duplex 16 bit If you do not have a BT Softphone account visit www.btsoftphone.com...
4. Follow the instructions on the webpage to download and install BT Softphone. If you do not yet have a BT Softphone account use your web browser to go to www.btsoftphone.com and register – it’s FREE and only takes a couple of minutes!
Sign in automatically if you want your BT Softphone software to run automatically each time you switch on your computer. If you do not have a BT Softphone account, you can set one up for free by clicking on Create, at the bottom of the window and following the prompts.
BT Agile – Edition 6 – 11.05.07 – 8076 Getting to know your phone Handset Earpiece Start BT Softphone Phone status light application. On - during a call. When application Flashing quickly – is running, press to incoming call. maximise or bring screen to front.
BT Agile – Edition 6 – 11.05.07 – 8076 Getting to know your phone BT Softphone window Tool bar My availability status. BT Softphone updater Click to check for latest updates. Voicemail indicator Call details Contacts Click to open the contacts list.
If you have a Broadband Talk account you can link it to your BT Softphone account, conveniently allowing calls to be charged to your BT Broadband Talk account so Pay As You Go top ups are not needed.
2. Press to dial. Topping up your account Calls to BT Softphone addresses are free and calls to landlines, mobiles or international numbers are available at low cost rates (see Help menu). In order to make chargeable calls, you must either link your Softphone account to a Broadband Talk account (see www.btsoftphone.com) or top up your pay as you go (PAYG) account.
BT Agile – Edition 6 – 11.05.07 – 8076 Using your BT Agile Dial a contact 1. Scroll on the handset to select a contact. Contact groups can be opened and closed by pressing the when the group folder is highlighted.
Multiple calls Your BT Agile has the ability to hold two calls on the same line simultaneously or initiate a 3-way conference: Put a call on hold – during a call, press and hold the number button for 2 seconds.
Conference Availability status Use the mouse to set your status for taking softphone calls. Your caller will see this message when they ring you if they are calling from a BT Softphone account. 1. Click on the BT Softphone window.
BT Agile – Edition 6 – 11.05.07 – 8076 Using your BT Agile Listen to voicemail 1. Dial 1571 to listen to your messages. 2. Press to exit voicemail. Window options Minimise BT Softphone window 1. The icon will minimise your BT Softphone window to the taskbar.
1. Click on Softphone, then click on Profile. 2. Enter your contact details and other information. This can be made available in the BT Phone Book for other BT Broadband Talk users. Open options menu 1. Click on Softphone, then click on Options.
BT Agile – Edition 6 – 11.05.07 – 8076 BT Softphone toolbar Click to activate/deactivate Always open a new message in its window. Click to activate/deactivate Call immediately once a phone number selected. Click to choose how pressing ‘Enter’ will work when Messaging.
Microphone Device. Click the drop down menu for Phone Ring Ring Device select the option you want. Select BT Agile handset for the BT Agile to ring on incoming calls. Move the slider for to adjust the Ring Volume ringer volume. Click to confirm.
Use slower but more compatible video format. Click to confirm. BT Broadband Talk / Softphone account 1. Click to open the BT Broadband Talk / Softphone web page to access your account information. BT Digital Vault 1. Click to open the web page to safely and securely store BT Digital Vault precious photos and video clips.
BT Agile – Edition 6 – 11.05.07 – 8076 BT Softphone toolbar View tab This lets you adjust the look of your BT Softphone window. 1. Click on View. 2. Click to activate/deactivate the window you want: Minimise to Deskbar...
Call abuse. Click to report abusive telephone or video calls. Report About. Click to display your BT Softphone software version and build reference number. If you experience any problems, please call the Helpline on 0870 850 2165 or visit www.btsoftphone.com...
The phone does not ring Make sure the ringer volume is not set to off. Make sure BT Softphone status is not set to Do Not Disturb. Check ringer device is correct in options/devices menus, ie BT Agile handset should be ringer device selected.
BT Agile – Edition 6 – 11.05.07 – 8076 General information Important Product disposal instructions This equipment is not designed for making emergency telephone calls The symbol shown here and on when the power fails or broadband the product means that the connection is lost.
BT Agile – Edition 6 – 11.05.07 – 8076 General information Technical information • This guarantee does not cover any faults or defects caused by accidents, R&TTE misuse, fair wear and tear, neglect, This equipment complies with the tampering with the equipment, or any...