Related Manuals for BT Synergy
Summary of Contents for BT Synergy
- Page 1 Synergy Handset and Charger Digital cordless telephone featuring DECT User guide This handset is compatible with the Synergy 1000 and Synergy 1500. Please refer to main user guides for further instructions.
- Page 2 Check that your Synergy Handset and Charger is complete. When you unpack you should have: • Synergy Handset • Synergy Charger • Power adaptor • Comprehensive user guide • Wall plugs and screws for wall mounting • Ni-Cad battery pack If anything is missing, please contact your place of purchase immediately.
- Page 3 Please open this page for a further ‘at a glance’ guide to your Synergy Handset.
-
Page 4: Menu Options
Menu options First press C A L L D I V E R T See page 34. Second press Options F R I E N D S F A M See page 37. Third press C A L L M Y B I L L Redial Quickdial See page 37. -
Page 5: At A Glance
Warning: Cover includes small parts – possible choking hazard Recall for small children. Used to access BT Select Services, See page 32 Switchboards and PBXs. See page 33 and 41 Intercom Enables you to make calls... -
Page 7: Table Of Contents
In this guide At a glance Introduction Setting up and registering your handset Using your Synergy Handset Using the Quickdial memory Making intercom calls Optional settings Additional features Using Select Services Operating with additional base stations Connecting to a switchboard... -
Page 8: Introduction
It complies with the Digital Enhanced Cordless Telecommunications (DECT) standard and offers unparalleled quality and features. Building up a phone system. You can use up to 6 handsets with your Synergy base station. Options Options Redial... - Page 9 Synergy 1000 from the mains power and telephone line socket during storms. 4. If you wear a hearing aid, please note that the Synergy system works by sending radio signals between the base station and handset. These signals can interfere with hearing aids, causing a humming noise.
- Page 10 7. We advise against placing these products on antique, veneered or wooden surfaces as damage may occur. 8. Do not use your Synergy Handset in damp, humid conditions such as bathrooms. Do not expose the equipment or batteries to fire or water.
- Page 11 Synergy Handset ready for use. 1. Install the rechargeable batteries in the handset The Synergy Handset uses a nickel cadmium (NiCad) battery pack supplied. Hold the handset with the keypad facing down, remove the clear plastic directory label cover and push and slide open the battery compartment.
- Page 12 3. Charge the handset battery for at least 16 hours Before you use your Synergy Handset for the first time it is important to have the handset battery fully charged. We recommend that you leave the Synergy Handset on charge for at least 16 hours.
-
Page 13: Your Handset
• When the charge is almost out, you will also hear a warning beep every 10 seconds in the earpiece. This indicates that the handset is about to switch off. 4. Register your Synergy Handset with the base station At the base station: •... - Page 14 • Press the button. You will hear a beep, the display will show e.g. HSET 2 followed by REG. • Your handset is now de-registration. If you are experiencing problems, please call the Synergy Helpline on 0845 650 20 20.
- Page 15 5. Wall mounting your product (For instruction, see ‘Wall mounting’, page 40.) Before wall mounting, make sure the mains power lead will reach the mains socket. Try to avoid locations near metallic obstructions or electrical appliances, such as TV sets, fridges, computers, fluorescent lights, radiators, metal pipes and metal window frames.
-
Page 16: Using Your Synergy Handset
Using your Synergy Handset Making and receiving calls. To make a call. • Press the button to get a line. Display shows TALK . The light on the base station comes on. IN USE • Enter the number you want and it is dialled. - Page 17 To receive a call. When the phone rings, both the call light on the handset and the light on the base station flash. Display IN USE shows • Press the button. TALK • Pick up the handset from the charger unit or the base station.
- Page 18 To adjust the earpiece volume. You can adjust the volume at any time during a call or whenever you get an external line and hear the dial tone. – • Press the buttons on the side of the VOLUME handset to increase or decrease volume. Display shows the level by a series of vertical bars.
-
Page 19: Using The Quickdial Memory
Synergy Handset. Shared telephone numbers 10 numbers can be stored in your shared memory. These numbers can be quick dialled by any Synergy handset registered with the base station. Personal telephone numbers A further 10 numbers can be stored in your personal memory. - Page 20 To store a quickdial number Quickdial Once you have selected either your ‘Personal’ or ‘Shared’ store: QUICKDIAL • Press and release the button QUICKDIAL • LCD shows 1 if no number stored or 1 followed by the number stored in the memory. •...
- Page 21 To view a quickdial memory number First, confirm that the handset is searching in the correct memory (ie. SHARED or PERSONAL), if it is not, change it by following the steps on page 15. Quickdial • Press and release the button.
- Page 22 To dial a quickdial number This dials from the quickdial memory, SHARED or PERSONAL, which is currently selected. Quickdial • Press the button. TALK • Press the button. QUICKDIAL • Press the location where the quickdial number you want is stored. The number is dialled. To view then dial a quickdial number You can display the number before dialling.
-
Page 23: Making Intercom Calls
Making intercom calls You can make intercom calls between handsets registered to the same base station. To call another handset. button. Display flashes INT and • Press the INTERCOM you hear a continuous tone in the earpiece. • Enter the handset number you want ( ). -
Page 24: On An Intercom Call
Making and receiving external calls while on an intercom call To receive an external call While on an intercom call: • You hear the call waiting tone in the earpiece. The base station rings. The handset light flashes. The display flashes •... - Page 25 Making and receiving intercom calls while on an external call To make an intercom call During an external call, you may want to consult with another handset user: • Press the button. Your external call is put INTERCOM on hold and they will hear a series of on-hold beeps. and shows INT, then goes The display flashes blank.
- Page 26 To switch between callers If you have one internal and one external call on the line, you can switch between the two: • While on the external call, press the INTERCOM button. • While on the intercom call, press the button.
- Page 27 If you place the handset back on the Please note: charger unit or base station, and the other handset does not answer, your handset will ring after 30 seconds. When you answer you will be reconnected to the original caller To put intercom and external calls on hold.
-
Page 28: Optional Settings
SILENT disappears. DOWN If you stop any procedure before it is completed, your Synergy Handset will revert to standby after 20 seconds. To adjust the dial delay The dial delay can be set to short, medium or long. The dial delay is the time taken by the phone to send a number to the exchange after dialling. - Page 29 setting (SHORT, MED, or LONG). • Press the button to change the setting. • Press the button. A beep confirms that the change has been made. To adjust the handset ringer volume The handset ringer can be set to button until display shows SET UP. •...
- Page 30 If more than one handset is registered to the base it can be useful to select different melodies for each handset. To switch the keypad beeps on and off Whenever you press a button on the handset you will hear a beep.
- Page 31 To reset your Synergy Handset to its original settings button. Display shows SET UP. • Press the button. Display shows HANDSET. • Press the button. Display shows KEYTONES. • Press the button until the display shows RESET. • Press the button.
-
Page 32: Additional Features
Keypad guard The keypad guard feature is designed to prevent accidental dialling. To ensure that it is possible to dial your selected emergency numbers the Synergy Handset is able to store up to 4 of your personal emergency numbers. To switch the keypad guard on. - Page 33 To switch the keypad GUARD off. • Press the button then, within two seconds, press button. If you press any other button while the is switched GUARD on, the display shows PRESS TICK for two seconds. If you button, the display shows NOW PRESS 0. press the You have two seconds to press the button before the display...
- Page 34 To enter up to four personal emergency numbers for use when the keypad guard is ON Your personal emergency numbers are recognised by your Synergy Handset when they are dialled. No other calls (except calls) will be allowed while the keypad guard is switched on.
- Page 35 To view your personal emergency numbers button until the display shows SET UP. • Press the button. Display shows HANDSET. • Press the button. Display shows KEYTONES. • Press the • Press the button until the display shows EMERGENCY. • Press the button.
- Page 36 For ‘handsfree’ operation of your Synergy handset you can attach a headset. Please note: A headset is not supplied with your Synergy Handset and must be purchased separately. Headsets can be purchased from BT shops or other major retail outlets or you can Freefone 0800 800 150.
-
Page 37: Using Select Services
Using Select Services Your Synergy telephone system gives you easy access to BT Select Services. • Call Waiting • Call Diversion • Three Way Calling Your Synergy Handset also gives you quick access to: • Friends & Family • Call My Bill services which are subscription free. -
Page 38: Call Diversion
Call Diversion You can use your Synergy Handset to request the network to divert incoming calls to another number. You can choose to divert: – all calls; – calls that are not answered within 5 rings; or – calls when your line is already engaged. - Page 39 To cancel Call Diversion • Press the button until the display shows CALL DIVERT. button to display SET. • Press the button to display CANCEL. • Press the You can now cancel any of the options you have set: button. Display shows ALL CALLS. •...
-
Page 40: Three Way Calling
button until the display shows CHECK. • Press the button to display ALL CALLS. • Press the button to move between the ALL CALLS, • Press the NOT ANSWER or ENGAGED option that you want to check. • Press the button and wait to hear the network announcement which tells you whether the option has been set or not. -
Page 41: Call My Bill
Before phoning the Call My Bill service, you need your BT customer number. This is in the top right-hand corner of your phone bill To use Call My Bill •... - Page 42 • Follow the announcement instructions. • Press the button to return to standby or replace TALK the handset on the base station. Editing select service numbers If the pre-programmed telephone numbers for ‘friends and family’ or ‘call my bill’ change you can update them. button until the display shows SET UP •...
-
Page 43: Operating With Additional Base Stations
Operating with additional base stations You can use up to six handsets on each Synergy base station, and up to four base stations with your handset to build up a comprehensive cordless telephone system. The handset supplied with each base station is already registered as HSET 1. - Page 44 HSET (e.g. 1). This is your handset number on the new base station. Synergy base stations at home and at the office By registering your handset with one base station at work and another at home, you can keep the same handset for both.
-
Page 45: Connecting To A Switchboard
Connecting to a switchboard When connecting your Synergy Handset to a switchboard/PBX, you may need to change the dialling mode setting from Time Break Recall ( ) to Earth Recall ( To switch between Time Break Recall and Earth Recall The original setting is Time Break Recall. -
Page 46: Wall Mounting
Wall mounting To wall mount the Synergy Charger. • Make sure the mains power is disconnected. 1. Press tab 1. 2. Lift back off. Wall mounting slots • Using the drawing on page 52 as your template, mark, then drill two holes for the two screws and wall plugs (if needed). -
Page 47: Maintenance
Maintenance General Simply clean the Synergy Handset and Charger with a damp cloth (not wet) or an antistatic wipe. Never use a dry cloth as this may cause a static shock. Service Within guarantee If you experience a problem with your Synergy Handset or Charger you should contact the Synergy Helpline on . -
Page 48: Help
European community. If your Synergy telephone system is connected to a switchboard/PBX, you may have to dial an access number before 999 to contact the emergency services. - Page 49 BT accepts no responsibility for damage caused to your Synergy Handset by using any other type of battery. No display appears The battery may be flat or dead. Recharge or replace the battery.
- Page 50 TV and radio sets, clock radio/alarms and computers if placed too close. It is recommended that you place your Synergy handset and base station at least one metre away from such appliances to avoid any risk of interference. The charger does not appear to be working.
-
Page 51: Technical Information
Equivalence Number (REN), which is used to calculate the number of items that may be connected to any one telephone line. The Synergy base station has a REN of 1. Additional Handsets have a REN value of 0. Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise. - Page 52 Approval Connection to the BT telephone network. Synergy Handset is fully approved for connection to the BT network provided it is used according to the instructions in this guide. The telephone lines must provide Multi-frequency (Touch Tone) dialling capabilities. It may be connected to Direct Exchange Lines and switchboards (PBXs) with new plan (plug and socket) arrangements.
-
Page 53: Technical Specification
Technical specification DECT/GAP Standard 120 duplex channels Number of channels 1880 MHz to 1900 MHz Radio frequency range Time-division multiplexing. 10 ms Duplex method frame length 1728 kHz Channel spacing 1152 kbit/s Bit rate GFSK Modulation 32 kbit/s Voice coding 10 mW, average output per channel Transmitted power up to 300 metres outdoors (uninterrupted line... -
Page 54: Index
Index Adjusting earpiece volume Emergency numbers personal At a glance preview dial when Base stations keypad guard is on connection to different to view and edit personal base stations emergency numbers using a specific base Ending calls station Guarantee Battery General information battery low warning charging... - Page 55 Receiving calls Redial last number Reset your handset to its original setting Returning your Synergy Handset Secrecy Service Silent Technical information Technical specification Three Way Calling Time break recall...
-
Page 56: Wall Mounting Template
Wall mounting template • Using the drawing as your template, mark, then drill two holes for the two screws and wall plugs (if needed). 50mm • Insert the screws, leaving about 5mm sticking out from the wall. • Hook the slots on the back of the charger over the screw heads protruding from the wall. - Page 57 British Telecommunications plc in the UK. © British Telecommunications plc 1998. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Printed in China. Synergy handset & charger Issue 3 (9/98) 9. Designed by The Art & Design Partnership Limited.