LaCie RUGGED RAID User Manual
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LaCie RUGGED RAID User Manual

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  • Page 1 RUGGED RAID USER MANUAL Click here to access an up-to-date online version of this document. You will also find the most recent content as well as expandable illustrations, easier navigation, and search capability. Rugged RAID User Manual...
  • Page 2 Rugged RAID User Manual...

  • Page 3: Box Content

    USB 3.0 is backward compatible for universal connectivity with USB 2.0 devices. With options for RAID 0 or RAID 1, the Rugged RAID is ideal for videographers, photographers, and heavy data users that demand extraordinary performance and protection both in the office and the field.

  • Page 4: Software Suite

    5: Protection against dust from entering the device’s internal mechanism. 4: Protection against splashing water from any angle. The LaCie Rugged RAID is also protected when it is dropped from heights up to 1.5 meters / 5 feet (in non-operating mode).

  • Page 5: Views Of The Rugged Raid

    VIEWS OF THE RUGGED RAID PORT PROTECTOR The removable cover on the LaCie Rugged RAID offers enhanced protection for the device’s ports. To remove the cover, place your index finger on its left edge and gently pry it open. The Thunderbolt cable remains attached to the cable fastener on the cap.

  • Page 6: Port Protection

    It is highly recommended to attach the cover when: Transporting the LaCie Rugged RAID. The integrated Thunderbolt cable is in use. The removable cover cannot be fastened to the LaCie Rugged RAID when using the USB 3.0 port. Rugged RAID User Manual...
  • Page 7 INTERFACES USB 3.0 Power Thunderbolt cable Important info regarding USB 3.0: The power cable must be connected to an active outlet when using the USB 3.0 port. LEDS Activity RAID Rugged RAID User Manual...

  • Page 8: Raid Buttons

    RAID select RAID confirm To maintain your Rugged RAID’s IP54 rating, the RAID select and confirm buttons are located within small recesses. When checking or changing the RAID level, use the pointed end of a paperclip to push a button. For...

  • Page 9: Led And Power

    The LED continues to blink red. One or both of your hard drives may have failed. Do not swap one or both hard drives onsite or in the field. Doing so will void the LaCie Rugged RAID’s warranty. Technical info on LED color: The Activity LED can appear orange due to the sleeve’s color.

  • Page 10: Receiving Power

    The power cable must be connected to an active outlet when using the Rugged RAID’s USB 3.0 port. Note on the USB 3.0 connection: The Rugged RAID can be connected to a USB 2.0 port on your computer. To take advantage of SuperSpeed USB 3.0 transfer rates, you must connect the Rugged RAID to a computer with a USB 3.0 port.

  • Page 11: Power Saving Mode

    POWER-SAVING MODE Your LaCie Rugged RAID can conserve energy by entering power-saving mode. Managed by your computer, power-saving mode can extend the life of the hard drives by sparing them from working during extended periods of inactivity. Operating system You can initiate power-saving mode on your computer by performing one of the following: Place the host computer into sleep mode.

  • Page 12: Cables And Connectors

    (to computer) Integrated cable For ease of access, the Thunderbolt cable is integrated on your LaCie Rugged RAID. Remove the interface cover and gently unwind the Thunderbolt cable before attaching it to your Mac or PC. Holding, dangling, or transporting the Rugged RAID by its integrated cable is strongly discouraged. Doing so can invalidate the product warranty.
  • Page 13 Your PC or Mac must have a USB 3.0 port to take advantage of USB 3.0 transfer rates. The included power cable must be connected to an active outlet when using the Rugged RAID’s USB 3.0 port. Rugged RAID User Manual...

  • Page 14: Getting Connected

    GETTING CONNECTED Setting up the LaCie Rugged RAID is easy thanks to LaCie Setup Assistant. Follow the steps in the order they are given to ensure that your LaCie Rugged RAID’s volume mounts correctly on your computer. THUNDERBOLT AND WINDOWS Important info: Thunderbolt technology is compatible with Windows 7 and Windows 8.

  • Page 15: Step 1 - Connect The Interface Cable

    STEP 1 - CONNECT THE INTERFACE CABLE First connection Mac: The LaCie Rugged RAID can be connected to your Mac using the integrated Thunderbolt cable or the included USB 3.0 cable. However, it is not possible to use both interfaces at the same time.
  • Page 16 The drive mounts on your desktop (Mac). Replace the cover on the LaCie Rugged. Doing so maintains the LaCie Rugged’s IP 54 rating. If the Rugged RAID’s Setup volume does not mount on your computer, see troubleshooting topics at Getting Help.
  • Page 17 Thunderbolt cable is held by a fastener on the removable cover. Connect the included power cable in the following order: The Rugged RAID. An active outlet. Use the included USB 3.0 cable to connect the Rugged RAID in the following order: Rugged RAID User Manual...
  • Page 18 The USB port on the Rugged RAID. The drive mounts in Computer (Windows Vista, Windows 7, and Windows 8) or, on your desktop (Mac). If the Rugged RAID’s Setup volume does not mount on your computer, see troubleshooting topics at Getting Help.
  • Page 19 The power cable must be connected to an active outlet when using the Rugged RAID’s USB 3.0 port. Since the cover cannot be replaced when using the USB 3.0 connection, the Rugged RAID’s IP 54 rating is not in effect.

  • Page 20: Step 2 - Launch Lacie Setup Assistant

    Register your LaCie device. Important info: If you do not launch LaCie Setup Assistant or, if you quit it after the formatting has begun, your drive will not be ready to use and will require manual formatting. In such a case, the user manual and utilities must be downloaded from the LaCie website: www.lacie.com/support/.

  • Page 21: Mac Users

    Manual access: Open the LACIE SETUP volume in Computer and double-click LaCie Setup. Mac users Open the LACIE SETUP volume on your desktop and then double-click LaCie Setup Rugged RAID User Manual...
  • Page 22 Setup LaCie Setup Assistant does not prevent you from using your computer's native disk utility program to format or partition your LaCie drive. You can follow LaCie Setup Assistant through completion and then use Disk Management for Windows or Disk Utility for Mac to reformat your drive. If you format the device using your operating systems hard drive utility, the user manual and utilities must be downloaded from the LaCie website: www.lacie.com/support/.
  • Page 23 Use the slider to partition your LaCie device. You can: Move the slider all the way to left. Doing so creates a single partition for use with your operating system. The partition format is NTFS for Windows or HFS+ for Mac.
  • Page 24 A prompt alerts you that the disk will be formatted. Select Yes to continue. Windows Register your LaCie device. Choose Next to continue. New Account Rugged RAID User Manual...

  • Page 25: Unmounting The Volumes

    RAID level. UNMOUNTING THE VOLUMES In order to avoid file system corruption, it is important to unmount your LaCie device’s volume before turning it off or disconnecting the interface cable. See Unmounting Your Hard Drive for details.

  • Page 26: Manage Raid

    RAID 0: RAID 0 is the fastest RAID mode. In a RAID 0 array, the available capacities of each hard drive are added together so that one logical volume mounts on the computer. It offers the best performance but no data protection should a hard drive fail. Rugged RAID User Manual...
  • Page 27 RAID 0. RAID 1 is a good choice when safety is more important than speed. However, RAID 1 also reduces the available drive space by 50% due to the need to write every bit of data to each hard drive. Rugged RAID User Manual...
  • Page 28 RAID select button. To check the RAID level using the RAID select button: Confirm that the Rugged RAID is connected to a computer and powered on. Locate a thin, pointed object such as the end of a paperclip. Follow the steps below: Use the pointed end of the paperclip to push the RAID select button.

  • Page 29: Modify The Raid Level

    MODIFY THE RAID LEVEL Important info: Changing the RAID level deletes data stored on the LaCie Rugged RAID. Back up all your data before adjusting the RAID. Consider the following before moving to the steps below: Confirm that the Rugged RAID is connected to a computer and powered on.
  • Page 30 Important info: If the RAID mode has not been changed, you can try the steps again. When following the steps, make certain to push the RAID confirm button as soon as the LED indicates your preferred RAID mode. Rugged RAID User Manual...

  • Page 31: Lacie Desktop Manager

    LaCie Desktop Manager provides a list of all compatible LaCie devices in the left-hand column. If you have more than one compatible LaCie device, choose a product and use the tabs to navigate to the page you want. Options can vary based upon the product.
  • Page 32 Caution: Choosing Reformat launches your operating system's disk utility (see Optional Formatting and Partitioning for details). Formatting erases all data stored on your hard drives. To protect files, back up your hard drives before selecting Reformat. Rugged RAID User Manual...

  • Page 33: Status Tab

    STATUS TAB Review the health of the: Hardware RAID configuration You can also enable alerts to receive status updates. Important info: Activating alerts may affect the transfer rates of your device. For optimal transfer rates, disable alerts. Rugged RAID User Manual...

  • Page 34: Email Tab

    EMAIL TAB You can enter up to five email addresses to receive messages regarding changes to the status of your LaCie device. You can also enter an email subject line. Check the boxes to select the events that trigger email alerts.

  • Page 35: Optional Formatting And Partitioning

    OPTIONAL FORMATTING AND PARTITIONING Standard LaCie storage devices prompt you to run LaCie Setup Assistant when they are first connected to a PC or Mac. LaCie Setup Assistant helps you to quickly format the storage device according to your needs.
  • Page 36 FAT32 is supported by Windows 7 and Windows 8 but the volume size is limited to 32GB and the individual file size is limited to 4GB. Technical info: FAT32 can reduce the performance of your LaCie product. exFAT: exFAT is an update of FAT32. It allows for volumes up to 128PB and files up to 16EB. Similar to FAT32, exFAT is not optimized for performance with Windows devices.

  • Page 37: Formatting Instructions

    Caution: Formatting erases everything on the storage device. LaCie highly recommends that you back up all data on your storage device before performing the steps below. LaCie is not responsible for any data lost due to formatting, partitioning, or using a LaCie storage device.
  • Page 38 Right click on Computer and choose Manage. From the Manage window select Disk Management. From the list of storage devices in the middle of the Disk Management window, locate your LaCie device. By default, a partition is already created on the device with LaCie software utilities. LaCie recommends leaving this partition as it is to access software and documention.

  • Page 39: Unmounting Your Hard Drive

    Drag the storage device icon to the Trash. (The icon pictured below is a generic USB device icon. Your LaCie storage may be represented by an icon that looks like the device itself.) When the icon disappears from the desktop, the storage device can be disconnected.

  • Page 40: Windows 7 And Windows 8

    A message will appear, detailing the devices that may be safely unmounted. Select Eject for the device you wish to unmount. A message will appear notifying you that it is safe to remove it. Rugged RAID User Manual...

  • Page 41: Getting Help

    GETTING HELP If you are having problems with your LaCie product, consult the table below for a list of available resources. Order Source Description Location Concise steps to Quick follow for getting your Either a printed leaflet or accessory box and included in the...

  • Page 42: Troubleshooting Topics

    A: When copying files or folders from a computer to a FAT32 volume, certain characters cannot be copied. These characters include, but are not limited to: ? < > / \ : Since it does not offer optimal performance, LaCie does not recommend using the FAT 32 file system with your product. See Optional Formatting and Partitioning for help in choosing a file system.

  • Page 43: Problem: I Got An Error Message Telling Me That The Drive Has Been Disconnected

    Q: Did it happen when the computer was coming out of sleep mode? A: Simply ignore this message. The drive will remount to the desktop. LaCie drives conserve power by spinning down when you set your computer to sleep mode, and when the computer is awoken from sleep, it may not give the drive enough time to spin-up from its sleep mode.
  • Page 44 Macintosh computers include one or more Mini DisplayPorts, they are only used to connect one or more monitors. Please note that legacy Macs with Mini DisplayPorts do not support Thunderbolt technology peripherals such as the LaCie Thunderbolt storage. Q: Why doesn’t my Thunderbolt product mount on my computer? A: Thunderbolt storage devices require cables specifically constructed for Thunderbolt technology.
  • Page 45 + on the left side. If you're not sure if your drive is listed, unplug it, then reconnect it. The entry that changes is your LaCie drive. Q: Does your disk not appear at all? A: Proceed to physical troubleshooting topics above.

  • Page 46: Blinking Red Led

    RAID 1 and it can be accessed, you should immediately copy the data to another hard drive. Do not swap one or both hard drives onsite or in the field. Doing so will void the LaCie Rugged RAID’s warranty. Contact LaCie technical support to learn how best to repair the device.

  • Page 47: Health And Safety Precautions

    Never expose your device to rain, or use it near water, or in damp or wet conditions. Never place objects containing liquids on the LaCie hard drive, as they may spill into its openings. Doing so increases the risk of electrical shock, short-circuiting, fire or personal injury.

  • Page 48: General Use Precautions

    GENERAL USE PRECAUTIONS Do not expose the LaCie hard drive to temperatures outside the range of 5º C to 30º C (41º F to 86º F); or to operational humidity beyond 10-80%, non-condensing, or non-operating humidity beyond 5-90%, non-condensing. Doing so may damage the LaCie hard drive or disfigure its casing. Avoid placing your LaCie hard drive near a source of heat or exposing it to sunlight (even through a window).

  • Page 49: Warranty Information

    LaCie (“LaCie”) warrants, to the original purchaser, that this equipment shall be free of defects in materials and workmanship for a period of one (1), two (2), three (3), or five (5) years, depending on the model, from LaCie's date of original shipment when the equipment is used normally and is properly serviced when needed. If you discover a defect covered by the warranty set forth above, your sole and exclusive remedy will be for LaCie, in its sole discretion to (i) repair or replace the product at no charge to you;...
  • Page 50 Any loss, corruption or destruction of data while using a LaCie drive is the sole responsibility of the user, and under no circumstances will LaCie be held liable for the recovery or restoration of this data. To help prevent the loss of your data, LaCie highly recommends that you keep TWO copies of your data;...

  • Page 51: Service Doa

    Within the 15 calendar days of purchase, should you experience an issue with your new LaCie product, we ask you to return the product to the place where it was originally bought. You will be required to give a proof of purchase.

  • Page 52: Legal Information

    LEGAL INFORMATION COPYRIGHTS Copyright © 2015 LaCie. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of LaCie.

  • Page 53: Canada Compliance Statement

    This is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment (VCCI). If this is used near a radio/TV receiver, it may cause radio interference. Install the equipment according to the manual. This statement does not apply to the LaCie CloudBox.

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