LaCie Rugged Thunderbolt User Manual
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LaCie Rugged Thunderbolt User Manual

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RUGGED THUNDERBOLT™ | USB 3.0 USER MANUAL
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  • Page 1 RUGGED THUNDERBOLT™ | USB 3.0 USER MANUAL CLICK HERE TO ACCESS AN UP-TO-DATE ONLINE VERSION of this document. You will also find the most recent content as well as expandable illustrations, easier navigation, and search capability. Rugged Thunderbolt™ | USB 3.0 User Manual...

  • Page 2: Box Content

    MINIMUM SYSTEM REQUIREMENTS Your system must meet certain requirements in order for your LaCie product to function properly. For a list of these requirements, please refer to the product packaging or consult the product support web page at www.lacie.com/support/.

  • Page 3: Views Of The Drive

    VIEWS OF THE DRIVE The removable cover on the rear of the LaCie Rugged offers enhanced protection for the hard drive. To remove the cover, place your index finger on its right edge and gently pry it open. Rugged Thunderbolt™ | USB 3.0 User Manual...

  • Page 4: Rear View

    It is highly recommended to attach the cover when: Transporting the LaCie Rugged The integrated Thunderbolt cable is in use The removable cover cannot be fastened to the LaCie Rugged when using the USB 3.0 port. Rugged Thunderbolt™ | USB 3.0 User Manual...

  • Page 5: Ingress Protection Rating

    The LaCie Rugged is also protected when it is dropped from heights up to 2 meters. Important info on IP 54 and the removable cover: The LaCie Rugged’s IP 54 rating is valid when the cover is securely fastened on the rear of the device. You can attach the cover when using the integrated Thunderbolt cable.

  • Page 6: Cables And Connectors

    (to computer) Integrated cable For ease of access, the Thunderbolt cable is integrated on your LaCie Rugged. Remove the interface cover and gently unwind the Thunderolt cable before attaching it to your PC or Mac. Holding, dangling, or transporting the Rugged Thunderbolt by its integrated cable is strongly discouraged. Doing so can invalidate the product warranty.
  • Page 7 Your LaCie drive is shipped with a SuperSpeed USB 3.0 cable to ensure maximum data transfer performance when connected to a compatible USB 3.0 port. The cable will also work when connected to a USB 2.0 or 1.1 port, but drive performance will be limited to their respective transfer rates.

  • Page 8: Getting Connected

    GETTING CONNECTED Setting up the LaCie Rugged Thunderbolt is easy thanks to LaCie Setup Assistant. Follow the steps in the order they are given to ensure that your LaCie Rugged’s volume mounts correctly on your computer. THUNDERBOLT AND WINDOWS Important info: Thunderbolt technology is compatible with Windows 7 and Windows 8.

  • Page 9: Step 1 - Connect The Interface Cable

    STEP 1 - CONNECT THE INTERFACE CABLE The LaCie Rugged can be connected to your PC or Mac using the integrated Thunderbolt cable or the included USB 3.0 cable. However, it is not possible to use both interfaces at the same time. Follow the steps below: Remove the cover by placing your index finger on its right edge and gently prying it open.
  • Page 10 The drive will mount in My Computer (Windows XP), Computer (Vista, Windows 7, and Windows 8) or, on your desktop (Mac). Thunderbolt connection only: Replace the cover on the rear of the LaCie Rugged. Doing so will maintain the LaCie Rugged’s IP 54 rating.

  • Page 11: Step 2 - Launch Lacie Setup Assistant

    Launch LaCie Setup Assistant Windows users AutoPlay: Windows AutoPlay may detect your LaCie hard drive as soon as it is connected to your computer. If the AutoPlay window appears, choose Open folder to view files using Windows Explorer and double-click LaCie Setup.
  • Page 12 Manual access: Open the LACIE SETUP volume in Computer (My Computer for Windows XP) and double-click LaCie Setup. Mac users Open the LACIE SETUP volume on your desktop and then double-click LaCie Setup Rugged Thunderbolt™ | USB 3.0 User Manual...
  • Page 13 Setup LaCie Setup Assistant does not prevent you from using your computer's native disk utility program to format or partition your LaCie drive. Simply follow the Setup Assistant through completion, then use Disk Management for Windows or Disk Utility for Mac to reformat your drive.
  • Page 14 Use the slider to partition your LaCie hard drive. Moving the slider to the left will reduce the size of the Compatible volume (called LaCie Share on some products) (for Windows and Mac). If you do not want the Compatible / LaCie Share volume, move the slider all the way to the left. The LaCie volume will be formatted for your operating system, NTFS for Windows and HFS+ for Mac.
  • Page 15 A window prompt alerts you that the disk will be formatted. Select Yes to continue. Windows LaCie Setup Assistant will format the hard drive. Register your LaCie device. Choose Next to continue. New Account Rugged Thunderbolt™ | USB 3.0 User Manual...

  • Page 16: Unmounting The Drive

    Software will be installed on the product's storage, not on your computer. It will be located on the volume entitled “Compatible” or “LaCie Share” if it exists, otherwise on “LaCie”. LaCie software utilities may be installed at any time. Once the format is complete, the LaCie Setup Assistant application will be available on:...

  • Page 17: Install Drivers (Windows Only)

    USB as described in Getting Connected. Click this link to download the drivers: http://www.lacie.com/support/drivers/driver.htm?id=10278 Unzip the file. Double-click Setup.exe. Follow the steps to complete the wizard. When prompted, restart your computer. Rugged Thunderbolt™ | USB 3.0 User Manual...
  • Page 18 Connect the LaCie Rugged to your PC using the Thunderbolt cable (see Getting Connected). Rugged Thunderbolt™ | USB 3.0 User Manual...

  • Page 19: Unmounting Your Drive

    USB, FireWire, Thunderbolt, and eSATA external devices feature “plug & play” connectivity, which means that your LaCie storage can be connected and disconnected while the computer is running. To prevent failures, however, it is important to follow these steps when disconnecting your device.

  • Page 20: Mac Users

    MAC USERS Drag the storage device icon to the Trash. (The icon pictured below is a generic USB device icon. Your LaCie storage may be represented by an icon that looks like the device itself.) When the icon disappears from the desktop, the storage device can be disconnected.

  • Page 21: Optional Formatting And Partitioning

    OPTIONAL FORMATTING AND PARTITIONING Standard LaCie storage devices will prompt you to run LaCie Setup Assistant when they are first connected to a computer (Windows or Mac). LaCie Setup Assistant helps you to quickly format the storage device according to your needs.

  • Page 22: Formatting Instructions

    MS-DOS File System (FAT 32): This is the Microsoft file system, more typically known as FAT 32. Use FAT 32 if you are going to be sharing your LaCie storage device between Mac and Window computers. See the table below for a comparison between HFS+ and FAT 32 (MS-DOS).
  • Page 23 Right-click on Computer and choose Manage. From the Manage window select Disk Management. From the list of storage devices in the middle of the Disk Management window, locate your LaCie device. By default, a partition is already created on the device with LaCie software utilities. Follow your operating system instructions to reset the existing partition.

  • Page 24: Getting Help

    GETTING HELP If you are having problems with your LaCie product, consult the table below for a list of available resources. Order Source Description Location Concise steps to Quick follow for getting your Either a printed leaflet or accessory box and included in the...

  • Page 25: Troubleshooting Topics

    Q: Is your computer's internal hard drive limiting transfer speeds? A: If your computer has a low-performance internal hard drive (typically a notebook or netbook computer), it will limit the transfer speed since the internal drive's transfer speed will be significantly less than that of the LaCie hard drive.

  • Page 26: Problem: I Got An Error Message Telling Me That The Drive Has Been Disconnected

    Q: Did it happen when the computer was coming out of sleep mode? A: Simply ignore this message. The drive will remount to the desktop. LaCie drives conserve power by spinning down when you set your computer to sleep mode, and when the computer is awoken from sleep, it may not give the drive enough time to spin-up from its sleep mode.
  • Page 27 Check both ends of the cable to make sure they are fully seated in their respective ports. Try disconnecting the cable then wait 10 seconds before reconnecting it. If the drive is still not recognized, restart your computer and try again. Rugged Thunderbolt™ | USB 3.0 User Manual...
  • Page 28 + on the left side. If you're not sure if your drive is listed, unplug it, then reconnect it. The entry that changes is your LaCie drive. Q: Does your disk not appear at all? A: Proceed to physical troubleshooting topics above.

  • Page 29: Health And Safety Precautions

    Never expose your device to rain, or use it near water, or in damp or wet conditions. Never place objects containing liquids on the LaCie hard drive, as they may spill into its openings. Doing so increases the risk of electrical shock, short-circuiting, fire or personal injury.

  • Page 30: General Use Precautions

    GENERAL USE PRECAUTIONS Do not expose the LaCie hard drive to temperatures outside the range of 5º C to 30º C (41º F to 86º F); or to operational humidity beyond 10-80%, non-condensing, or non-operating humidity beyond 5-90%, non-condensing. Doing so may damage the LaCie hard drive or disfigure its casing. Avoid placing your LaCie hard drive near a source of heat or exposing it to sunlight (even through a window).

  • Page 31: Warranty Information

    LaCie (“LaCie”) warrants, to the original purchaser, that this equipment shall be free of defects in materials and workmanship for a period of one (1), two (2), three (3), or five (5) years, depending on the model, from LaCie's date of original shipment when the equipment is used normally and is properly serviced when needed. If you discover a defect covered by the warranty set forth above, your sole and exclusive remedy will be for LaCie, in its sole discretion to (i) repair or replace the product at no charge to you;...
  • Page 32 Any loss, corruption or destruction of data while using a LaCie drive is the sole responsibility of the user, and under no circumstances will LaCie be held liable for the recovery or restoration of this data. To help prevent the loss of your data, LaCie highly recommends that you keep TWO copies of your data;...

  • Page 33: Service Doa

    Within the 15 calendar days of purchase, should you experience an issue with your new LaCie product, we ask you to return the product to the place where it was originally bought. You will be required to give a proof of purchase.

  • Page 34: Legal Information

    LEGAL INFORMATION COPYRIGHTS Copyright © 2015 LaCie. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of LaCie.

  • Page 35: Canada Compliance Statement

    This is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment (VCCI). If this is used near a radio/TV receiver, it may cause radio interference. Install the equipment according to the manual. This statement does not apply to the LaCie CloudBox.

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