Juniper SRX300 Hardware Manual
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SRX300 Services Gateway Hardware Guide
Modified: 2016-09-09
Copyright © 2016, Juniper Networks, Inc.

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Summary of Contents for Juniper SRX300

  • Page 1 SRX300 Services Gateway Hardware Guide Modified: 2016-09-09 Copyright © 2016, Juniper Networks, Inc.
  • Page 2 END USER LICENSE AGREEMENT The Juniper Networks product that is the subject of this technical documentation consists of (or is intended for use with) Juniper Networks software. Use of such software is subject to the terms and conditions of the End User License Agreement (“EULA”) posted at http://www.juniper.net/support/eula.html.
  • Page 3: Table Of Contents

    System Overview ........... 3 SRX300 Services Gateway Description ........3 SRX300 Services Gateway CLI and J-Web Access .
  • Page 4 Unpacking the SRX300 Services Gateway ......37 Unpacking the SRX300 Services Gateway ....... 37 Verifying Parts Received with the SRX300 Services Gateway .
  • Page 5 Viewing SRX300 Services Gateway Factory-Default Settings ....60 Accessing J-Web on the SRX300 Services Gateway ..... . . 62 Configuring the SRX300 Services Gateway Using the J-Web Setup Wizard .
  • Page 6 Agency Approvals and Regulatory Compliance Information ... . 111 SRX300 Services Gateway Agency Approvals ......111 SRX300 Services Gateway EMC Requirements .
  • Page 7 Chassis Description ..........5 Figure 1: SRX300 Services Gateway Front Panel ......5 Figure 2: SRX300 Services Gateway Front Panel LEDs .
  • Page 8 SRX300 Services Gateway Hardware Guide viii Copyright © 2016, Juniper Networks, Inc.
  • Page 9 Chapter 10 Unpacking the SRX300 Services Gateway ......37 Table 14: Parts List for a Fully Configured SRX300 Services Gateway ..38 Table 15: Accessory/Upgrade Parts List for the SRX300 Services Gateway .
  • Page 10 Troubleshooting Components ........75 Table 18: SRX300 Services Gateway Chassis Alarm Conditions and Corrective Actions .
  • Page 11: About The Documentation

    ® To obtain the most current version of all Juniper Networks technical documentation, see the product documentation page on the Juniper Networks website at http://www.juniper.net/techpubs/ If the information in the latest release notes differs from the information in the documentation, follow the product Release Notes.
  • Page 12: Table 1: Notice Icons

    SRX300 Services Gateway Hardware Guide Table 1: Notice Icons Icon Meaning Description Informational note Indicates important features or instructions. Caution Indicates a situation that might result in loss of data or hardware damage. Warning Alerts you to the risk of personal injury or death.
  • Page 13: Documentation Feedback

    We encourage you to provide feedback, comments, and suggestions so that we can improve the documentation. You can provide feedback by using either of the following methods: Online feedback rating system—On any page of the Juniper Networks TechLibrary site , simply click the stars to rate the content, http://www.juniper.net/techpubs/index.html and use the pop-up form to provide us with information about your experience.
  • Page 14: Requesting Technical Support

    7 days a week, 365 days a year. Self-Help Online Tools and Resources For quick and easy problem resolution, Juniper Networks has designed an online self-service portal called the Customer Support Center (CSC) that provides you with the following features: Find CSC offerings: http://www.juniper.net/customers/support/...
  • Page 15 About the Documentation For international or direct-dial options in countries without toll-free numbers, see http://www.juniper.net/support/requesting-support.html Copyright © 2016, Juniper Networks, Inc.
  • Page 16 SRX300 Services Gateway Hardware Guide Copyright © 2016, Juniper Networks, Inc.
  • Page 17: Overview

    PART 1 Overview System Overview on page 3 Chassis Description on page 5 Power System Description on page 9 Copyright © 2016, Juniper Networks, Inc.
  • Page 18 SRX300 Services Gateway Hardware Guide Copyright © 2016, Juniper Networks, Inc.
  • Page 19: System Overview

    IP security (IPsec) VPN and Unified Threat Management (UTM). With a desktop form-factor chassis, the SRX300 Services Gateway has eight 1 G Ethernet ports, two 1 G SFP ports, 4 GB of DRAM memory, and 8 GB of flash memory.
  • Page 20 J-Web interface—A Web-based graphical interface that allows you to operate the services gateway without commands. Junos OS command-line interface (CLI)—Juniper Networks command shell that runs on top of a UNIX-based operating system kernel. The CLI is a straightforward command interface. On a single line, you type commands that are executed when you press the Enter key.
  • Page 21: Chassis Description

    Understanding the SRX300 Services Gateway Front Panel on page 5 Understanding the SRX300 Services Gateway Back Panel on page 7 SRX300 Services Gateway Chassis Overview The SRX300 Services Gateway chassis weighs 4.38 lb. and measures 1.37 in. high, 12.63 in. wide, and 7.52 in. deep. CAUTION:...
  • Page 22: Table 3: Srx300 Services Gateway Front Panel Components

    SRX300 Services Gateway Hardware Guide Table 3 on page 6 provides details about the front panel components. Table 3: SRX300 Services Gateway Front Panel Components Number Component Description Reset Config button Returns the services gateway to the rescue configuration or the factory-default configuration.
  • Page 23: Understanding The Srx300 Services Gateway Back Panel

    Related SRX300 Services Gateway Chassis Overview on page 5 Documentation Understanding the SRX300 Services Gateway Back Panel on page 7 Understanding the SRX300 Services Gateway Back Panel Figure 3 on page 8 shows the back panel of the SRX300 Services Gateway and Table 5 on page 8 lists the back panel components.
  • Page 24: Figure 3: Srx300 Services Gateway Back Panel

    Power supply input Connects the services gateway to the external power supply. Related SRX300 Services Gateway Chassis Overview on page 5 Documentation Understanding the SRX300 Services Gateway Front Panel on page 5 Copyright © 2016, Juniper Networks, Inc.
  • Page 25: Power System Description

    Understanding the SRX300 Services Gateway Power Supply on page 9 Understanding the SRX300 Services Gateway Power Supply The power supply for the SRX300 Services Gateway is external. You must use the AC to DC, 60 W power supply adapter provided by Juniper Networks to provide power to the services gateway.
  • Page 26 SRX300 Services Gateway Hardware Guide Copyright © 2016, Juniper Networks, Inc.
  • Page 27: Site Planning And Specifications

    Site Planning and Specifications Planning and Preparing the Site on page 13 Rack Requirements on page 19 Cabinet Requirements on page 25 Power Requirements and Specifications on page 27 Cable Specifications and Pinouts on page 29 Copyright © 2016, Juniper Networks, Inc.
  • Page 28 SRX300 Services Gateway Hardware Guide Copyright © 2016, Juniper Networks, Inc.
  • Page 29: Planning And Preparing The Site

    SRX300 Services Gateway Environmental Specifications on page 13 Site Preparation Checklist for the SRX300 Services Gateway on page 14 General Site Installation Guidelines for the SRX300 Services Gateway on page 16 SRX300 Services Gateway Physical Specifications Table 6 on page 13 lists the physical specifications for the services gateway.
  • Page 30: Site Preparation Checklist For The Srx300 Services Gateway

    Site Preparation Checklist for the SRX300 Services Gateway on page 14 Documentation General Site Installation Guidelines for the SRX300 Services Gateway on page 16 SRX300 Services Gateway Physical Specifications on page 13 Site Preparation Checklist for the SRX300 Services Gateway...
  • Page 31 Chapter 4: Planning and Preparing the Site Table 8: Site Preparation Checklist for SRX300 Services Gateway Installation (continued) Additional Item or Task Information Performed By Date Notes Measure the distance “SRX300 between the external Services power sources and Gateway the device installation Electrical Wiring site.
  • Page 32: General Site Installation Guidelines For The Srx300 Services Gateway

    Plan the cable routing and management. Related General Site Installation Guidelines for the SRX300 Services Gateway on page 16 Documentation General Site Installation Guidelines for the SRX300 Services Gateway The following precautions help you plan an acceptable operating environment for your...
  • Page 33 “Preventing Electrostatic Discharge Damage to the SRX300 Services Gateway” on page NOTE: The SRX300 Services Gateway does not include a fan and does not generate any acoustic noise. Related Site Preparation Checklist for the SRX300 Services Gateway on page 14 Documentation Copyright ©...
  • Page 34 SRX300 Services Gateway Hardware Guide Copyright © 2016, Juniper Networks, Inc.
  • Page 35: Rack Requirements

    SRX300 Services Gateway Rack-Mounting Requirements and Warnings on page 19 SRX300 Services Gateway Rack Size and Strength Requirements on page 23 SRX300 Services Gateway Spacing of Mounting Brackets and Flange Holes on page 23 SRX300 Services Gateway Clearance Requirements for Airflow and Hardware...
  • Page 36 Les directives ci-dessous sont destinées à assurer la protection du personnel: Le rack sur lequel est monté le Juniper Networks services gateway doit être fixé à la structure du bâtiment. Si cette unité constitue la seule unité montée en casier, elle doit être placée dans le bas.
  • Page 37 Le seguenti direttive vengono fornite per garantire la sicurezza personale: Il Juniper Networks services gateway deve essere installato in un telaio, il quale deve essere fissato alla struttura dell'edificio. Questa unità deve venire montata sul fondo del supporto, se si tratta dell'unica unità...
  • Page 38 Om ställningen är försedd med stabiliseringsdon skall dessa monteras fast innan enheten installeras eller underhålls på ställningen. Related SRX300 Services Gateway Rack Size and Strength Requirements on page 23 Documentation Copyright © 2016, Juniper Networks, Inc.
  • Page 39: Srx300 Services Gateway Rack Size And Strength Requirements

    Chapter 5: Rack Requirements SRX300 Services Gateway Spacing of Mounting Brackets and Flange Holes on page 23 SRX300 Services Gateway Clearance Requirements for Airflow and Hardware Maintenance on page 24 SRX300 Services Gateway Rack Size and Strength Requirements When installing the services gateway in a rack, you must ensure that the rack complies with a 1U (19 in.
  • Page 40: Srx300 Services Gateway Clearance Requirements For Airflow And Hardware

    SRX300 Services Gateway Clearance Requirements for Airflow and Hardware Maintenance When planning the installation site for the SRX300 Services Gateway, you need to allow sufficient clearance around the device. Consider the following: The SRX300 Services Gateway does not include a fan and uses natural convection cooling.
  • Page 41: Cabinet Requirements

    SRX300 Services Gateway Cabinet Airflow Requirements on page 25 SRX300 Services Gateway Cabinet Size and Clearance Requirements You can install the SRX300 Services Gateway in a 19 in. (48.7 cm) cabinet as defined in Cabinets, Racks, Panels, and Associated Equipment (document number EIA-310-D) published by the Electronic Industries Alliance ( http://www.ecaus.org/eia/site/index.html...
  • Page 42 Route and dress all cables to minimize the blockage of airflow to and from the chassis. Related SRX300 Services Gateway Cabinet Size and Clearance Requirements on page 25 Documentation Copyright © 2016, Juniper Networks, Inc.
  • Page 43: Power Requirements And Specifications

    CHAPTER 7 Power Requirements and Specifications SRX300 Services Gateway Electrical Wiring Guidelines on page 27 SRX300 Services Gateway Power Specifications and Requirements on page 28 SRX300 Services Gateway Electrical Wiring Guidelines Table 9 on page 27 describes the factors you must consider while planning the electrical wiring for the services gateway at your site.
  • Page 44: Srx300 Services Gateway Power Specifications And Requirements

    SRX300 Services Gateway Hardware Guide Table 9: Site Electrical Wiring Guidelines for the SRX300 Services Gateway (continued) Site Wiring Factor Guideline Electromagnetic Provide a properly grounded and shielded environment and use Compatibility (EMC) electrical surge-suppression devices. Strong sources of electromagnetic interference (EMI) can cause...
  • Page 45: Cable Specifications And Pinouts

    CHAPTER 8 Cable Specifications and Pinouts RJ-45 Connector Pinouts for the SRX300 Services Gateway Ethernet Port on page 29 RJ-45 Connector Pinouts for the SRX300 Services Gateway Console Port on page 29 Mini-USB Connector Pinouts for the SRX300 Services Gateway Console Port on page 30...
  • Page 46: Mini-Usb Connector Pinouts For The Srx300 Services Gateway Console

    Documentation Mini-USB Connector Pinouts for the SRX300 Services Gateway Console Port The SRX300 Services Gateway has two console ports: an RJ-45 Ethernet port and a mini-USB Type-B port. If your management device (laptop or PC) does not have a DB-9...
  • Page 47: Cable Specifications And Pinouts

    Black Ground Related RJ-45 Connector Pinouts for the SRX300 Services Gateway Ethernet Port on page 29 Documentation RJ-45 Connector Pinouts for the SRX300 Services Gateway Console Port on page 29 Copyright © 2016, Juniper Networks, Inc.
  • Page 48 SRX300 Services Gateway Hardware Guide Copyright © 2016, Juniper Networks, Inc.
  • Page 49: Initial Installation And Configuration

    Unpacking the SRX300 Services Gateway on page 37 Installing the Rack Mounting Hardware on page 39 Installing the SRX300 Services Gateway in a Rack on page 43 Connecting the SRX300 Services Gateway to Ground on page 49 Connecting the SRX300 Services Gateway to External Devices on page 53...
  • Page 50 SRX300 Services Gateway Hardware Guide Copyright © 2016, Juniper Networks, Inc.
  • Page 51: Installation Overview

    CHAPTER 9 Installation Overview SRX300 Services Gateway Installation Overview on page 35 Required Tools and Parts for Installing the SRX300 Services Gateway on page 36 SRX300 Services Gateway Autoinstallation Overview on page 36 SRX300 Services Gateway Installation Overview After you have prepared the site for installation and unpacked the SRX300 Services Gateway, you are ready to install the device.
  • Page 52: Required Tools And Parts For Installing The Srx300 Services Gateway

    SRX300 Services Gateway Hardware Guide General Site Installation Guidelines for the SRX300 Services Gateway on page 16 Required Tools and Parts for Installing the SRX300 Services Gateway To install the services gateway, you need the following tools and parts: Phillips (+) screwdriver, number 2...
  • Page 53: Unpacking The Srx300 Services Gateway

    Verifying Parts Received with the SRX300 Services Gateway on page 37 Unpacking the SRX300 Services Gateway The SRX300 Services Gateway is shipped in a cardboard carton and secured with foam packing material. The carton also contains an accessory box and quick-start instructions.
  • Page 54: Table 14: Parts List For A Fully Configured Srx300 Services Gateway

    Table 14: Parts List for a Fully Configured SRX300 Services Gateway Component Quantity SRX300 Services Gateway chassis with six Gigabit Ethernet LAN ports and two 1 G SFP ports CAT5E cable DB9-to-RJ45 adapter USB console cable with Type-A and Mini-B USB plugs...
  • Page 55: Installing The Rack Mounting Hardware

    Preparing the SRX300 Services Gateway for Wall-Mount Installation on page 40 Preparing the SRX300 Services Gateway for Desk-Mount Installation on page 40 Connecting the SRX300 Services Gateway to the Building Structure on page 41 Preparing the SRX300 Services Gateway for Rack-Mount Installation You can mount an SRX300 Services Gateway in four-post (telco) racks, enclosed cabinets, and open-frame racks.
  • Page 56: Preparing The Srx300 Services Gateway For Wall-Mount Installation

    Preparing the SRX300 Services Gateway for Desk-Mount Installation on page 40 Preparing the SRX300 Services Gateway for Wall-Mount Installation You can mount an SRX300 Services Gateway on a wall. The four rubber feet attached to the chassis provide stability. Before mounting the SRX300 Services Gateway on a...
  • Page 57: Connecting The Srx300 Services Gateway To The Building Structure

    Chapter 11: Installing the Rack Mounting Hardware Preparing the SRX300 Services Gateway for Wall-Mount Installation on page 40 Connecting the SRX300 Services Gateway to the Building Structure Always secure the rack in which you are installing the services gateway to the structure of the building.
  • Page 58 SRX300 Services Gateway Hardware Guide Copyright © 2016, Juniper Networks, Inc.
  • Page 59: Installing The Srx300 Services Gateway In A Rack

    Installing the SRX300 Services Gateway on a Desk on page 47 Installing the SRX300 Services Gateway in a Rack You can front-mount the SRX300 Services Gateway in a rack. Many types of racks are acceptable, including four-post (telco) racks, enclosed cabinets, and open-frame racks.
  • Page 60: Figure 4: Srx300 Services Gateway Rack Installation - Positioning The Mounting

    Position a mounting bracket on each side of the chassis as shown in Figure 4 on page Figure 4: SRX300 Services Gateway Rack Installation — Positioning the Mounting Brackets Use a number-1 Phillips screwdriver to install the screws that secure the mounting...
  • Page 61: Installing The Srx300 Services Gateway On A Wall

    Verify that the mounting screws on one side of the rack are aligned with the mounting screws on the opposite side and that the device is level. Related Installing the SRX300 Services Gateway on a Wall on page 45 Documentation Installing the SRX300 Services Gateway on a Desk on page 47 Installing the SRX300 Services Gateway on a Wall You can install the SRX300 Services Gateway on a wall.
  • Page 62: Figure 8: Attaching Wall-Mount Brackets

    SRX300 Services Gateway Hardware Guide To install the device on a wall: Place the device on a flat, level surface with the Juniper Networks logo, which is embossed on the top cover, facing up. Ensure that the rubber feet are attached to the bottom of the chassis.
  • Page 63: Installing The Srx300 Services Gateway On A Desk

    Follow these guidelines when installing the SRX300 Services Gateway on a desk: You can install the SRX300 Services Gateway on a desk, table, or other level surface. The device is shipped with the rubber feet attached. The rubber feet are necessary to stabilize the device on the desk.
  • Page 64 SRX300 Services Gateway Hardware Guide Copyright © 2016, Juniper Networks, Inc.
  • Page 65: Connecting The Srx300 Services Gateway To Ground

    CHAPTER 13 Connecting the SRX300 Services Gateway to Ground Required Tools and Parts for Grounding the SRX300 Services Gateway on page 49 SRX300 Services Gateway Grounding Specifications on page 49 Connecting the SRX300 Services Gateway Grounding Cable on page 50...
  • Page 66: Connecting The Srx300 Services Gateway Grounding Cable

    Grounding lug Ring-type, vinyl-insulated TV14-6R lug or equivalent Related Required Tools and Parts for Grounding the SRX300 Services Gateway on page 49 Documentation Connecting the SRX300 Services Gateway Grounding Cable on page 50 Connecting the SRX300 Services Gateway Grounding Cable...
  • Page 67: Figure 11: Connecting The Grounding Cable To The Srx300 Services Gateway

    NOTE: The device should be permanently connected to ground during operation. Related Required Tools and Parts for Grounding the SRX300 Services Gateway on page 49 Documentation SRX300 Services Gateway Grounding Specifications on page 49 Copyright © 2016, Juniper Networks, Inc.
  • Page 68 SRX300 Services Gateway Hardware Guide Copyright © 2016, Juniper Networks, Inc.
  • Page 69: Connecting The Srx300 Services Gateway To External Devices

    Connecting the Dial-Up Modem to the Console Port on the SRX300 Services Gateway on page 53 Connecting to the SRX300 Services Gateway CLI Using a Dial-Up Modem on page 54 Connecting the Dial-Up Modem to the Console Port on the SRX300 Services Gateway To connect the dial-up modem to the console port on the services gateway: Turn off power to the services gateway.
  • Page 70: Connecting To The Srx300 Services Gateway Cli Using A Dial-Up Modem

    Log in as the root user. No password is required at initial connection, but you must assign a root password before committing any configuration settings. Related Connecting the Dial-Up Modem to the Console Port on the SRX300 Services Gateway Documentation on page 53...
  • Page 71: Providing Power To The Srx300 Services Gateway

    CHAPTER 15 Providing Power to the SRX300 Services Gateway Connecting the SRX300 Services Gateway to the Power Supply on page 55 Powering On the SRX300 Services Gateway on page 56 Powering Off the SRX300 Services Gateway on page 56 Connecting the SRX300 Services Gateway to the Power Supply...
  • Page 72: Powering On The Srx300 Services Gateway

    CLI request system power-off command. Related Powering Off the SRX300 Services Gateway on page 56 Documentation Powering Off the SRX300 Services Gateway You can power off the services gateway in one of the following ways: Graceful shutdown—Press and immediately release the Power button. The device begins gracefully shutting down the operating system and then powers itself off.
  • Page 73 Chapter 15: Providing Power to the SRX300 Services Gateway WARNING: Do not press the Power button while the device is shutting down. CAUTION: Forced shutdown can result in data loss and corruption of the file system. NOTE: To remove power completely from the device, unplug the power cord or switch off the AC power source.
  • Page 74 SRX300 Services Gateway Hardware Guide Copyright © 2016, Juniper Networks, Inc.
  • Page 75: Performing The Initial Configuration

    Viewing SRX300 Services Gateway Factory-Default Settings on page 60 Accessing J-Web on the SRX300 Services Gateway on page 62 Configuring the SRX300 Services Gateway Using the J-Web Setup Wizard on page 63 Accessing the CLI on the SRX300 Services Gateway on page 65...
  • Page 76: Viewing Srx300 Services Gateway Factory-Default Settings

    Source Network Address Translation (NAT) is configured on the trust zone. Table 17 on page 60 lists the default interface configuration. Table 17: Default Interface Configuration for the SRX300 Services Gateway Port Label Interface Security Zone DHCP State...
  • Page 77 View the required default config file. % vi config filename Copyright © 2016, Juniper Networks, Inc.
  • Page 78: Accessing J-Web On The Srx300 Services Gateway

    Connect any of the network ports numbered 0/1 through 0/5 to the Ethernet port on the management device, using an RJ-45 cable as shown in Figure 13 on page Figure 13: Connecting to the Ethernet Port on the SRX300 Services Gateway Ensure that the management device acquires an IP address. The IP address should be on the corresponding IP subnet for the interface you connected to in Step 1.
  • Page 79: Configuring The Srx300 Services Gateway Using The J-Web Setup Wizard

    Related Configuring the SRX300 Services Gateway Using the J-Web Setup Wizard on page 63 Documentation Configuring the SRX300 Services Gateway Using the J-Web Setup Wizard This topic describes how to perform the initial software configuration of your services gateway using the setup wizard.
  • Page 80: About The Default Setup Mode

    Guided Setup mode, by using the J-Web interface, or by using the CLI. See the How to Set Up Your SRX300 Services Gateway for step-by-step instructions on how to configure your services gateway in the Default Setup mode.
  • Page 81: Accessing The Cli On The Srx300 Services Gateway

    Documentation Accessing the CLI on the SRX300 Services Gateway on page 65 Connecting to the SRX300 Services Gateway from the CLI Remotely on page 66 Configuring the SRX300 Services Gateway Using the CLI on page 67 Verifying Settings for the SRX300 Services Gateway on page 69...
  • Page 82: Connecting To The Srx300 Services Gateway From The Cli Remotely

    Configuring the SRX300 Services Gateway Using the CLI on page 67 Connecting to the SRX300 Services Gateway from the CLI Remotely You can connect an SRX300 Services Gateway to the CLI from a remote location through two dial-up modems: A modem that is connected to the console port on the services gateway...
  • Page 83: Configuring The Srx300 Services Gateway Using The Cli

    Chapter 16: Performing the Initial Configuration Related Configuring the SRX300 Services Gateway Using the CLI on page 67 Documentation Configuring the SRX300 Services Gateway Using the CLI This procedure connects the device to the network but does not enable it to forward traffic.
  • Page 84 SRX300 Services Gateway Hardware Guide [edit] admin# set interfaces ge-0/0/1 unit 0 family inet address address/prefix-length Configure the default route. [edit] admin# set routing-options static route 0.0.0.0/0 next-hop gateway Configure basic security zones and bind them to traffic interfaces. [edit]...
  • Page 85: Verifying Settings For The Srx300 Services Gateway

    Chapter 16: Performing the Initial Configuration admin@device# exit admin@device> Related Configuring the SRX300 Services Gateway Using the J-Web Setup Wizard on page 63 Documentation Verifying Settings for the SRX300 Services Gateway Access to verify connectivity. If the page does not load, perform http://www.juniper.net...
  • Page 86 SRX300 Services Gateway Hardware Guide Copyright © 2016, Juniper Networks, Inc.
  • Page 87: Maintaining And Troubleshooting Components

    PART 4 Maintaining and Troubleshooting Components Maintaining Components on page 73 Troubleshooting Components on page 75 Copyright © 2016, Juniper Networks, Inc.
  • Page 88 SRX300 Services Gateway Hardware Guide Copyright © 2016, Juniper Networks, Inc.
  • Page 89: Maintaining Components

    CHAPTER 17 Maintaining Components Required Tools and Parts for Maintaining the SRX300 Services Gateway Hardware Components on page 73 Routine Maintenance Procedures for the SRX300 Services Gateway on page 73 Maintaining the SRX300 Services Gateway Power Supply on page 74...
  • Page 90: Maintaining The Srx300 Services Gateway Power Supply

    CAUTION: We recommend using a surge protector for the power connection. Related Required Tools and Parts for Maintaining the SRX300 Services Gateway Hardware Documentation Components on page 73 Routine Maintenance Procedures for the SRX300 Services Gateway on page 73...
  • Page 91: Troubleshooting Components

    Gateway on page 76 Troubleshooting the Power System on the SRX300 Services Gateway on page 77 Using the RESET CONFIG Button on the SRX300 Services Gateway on page 77 Changing the RESET CONFIG Button Behavior on the SRX300 Services Gateway on page 78...
  • Page 92: Troubleshooting Chassis And Interface Alarm Messages On The Srx300 Services

    4 minutes. (major) either because of an internal overheating condition or because the maximum recommended room temperature has been exceeded. Related Troubleshooting the Power System on the SRX300 Services Gateway on page 77 Documentation Copyright © 2016, Juniper Networks, Inc.
  • Page 93: Troubleshooting The Power System On The Srx300 Services Gateway

    If you cannot determine the cause of the problem or need additional assistance, contact JTAC. Related Troubleshooting Chassis and Interface Alarm Messages on the SRX300 Services Documentation Gateway on page 76 Using the RESET CONFIG Button on the SRX300 Services Gateway...
  • Page 94 To return the function of the RESET CONFIG button to its default behavior, remove the config-button statement from the device configuration. Related Using the RESET CONFIG Button on the SRX300 Services Gateway on page 77 Documentation Copyright © 2016, Juniper Networks, Inc.
  • Page 95: Replacing Components

    PART 5 Replacing Components Contacting Customer Support and Returning Components on page 81 Copyright © 2016, Juniper Networks, Inc.
  • Page 96 SRX300 Services Gateway Hardware Guide Copyright © 2016, Juniper Networks, Inc.
  • Page 97: Contacting Customer Support And Returning Components

    Contacting Customer Support Once you have located the serial numbers of the device or component, you can return the device or component for repair or replacement. For this, you need to contact Juniper Networks Technical Assistance Center (JTAC). You can contact JTAC 24 hours a day, 7 days a week, using any of the following methods: On the Web: Using the Case Manager link at http://www.juniper.net/support/...
  • Page 98: Returning A Srx300 Services Gateway Component To Juniper Networks

    Packing SRX300 Services Gateway Components for Shipment on page 85 Returning a SRX300 Services Gateway Component to Juniper Networks To return an SRX300 Services Gateway or component to Juniper Networks for repair or replacement: Determine the part number and serial number of the services gateway or component.
  • Page 99: Labels

    Before contacting Juniper Networks to request an RMA, you must find the serial number on the SRX300 Services Gateway or component. To list all of the SRX300 Services Gateway components and their serial numbers, enter the following command: user@host> show chassis hardware...
  • Page 100: Information You Might Need To Supply To Jtac

    Returning a SRX300 Services Gateway Component to Juniper Networks on page 82 Required Tools and Parts for Packing the SRX300 Services Gateway To remove the components from the SRX300 Services Gateway or to remove the services gateway from a rack, you need the following tools and parts:...
  • Page 101: Packing Srx300 Services Gateway Components For Shipment

    Returning a SRX300 Services Gateway Component to Juniper Networks on page 82 Information You Might Need to Supply to JTAC on page 84 Required Tools and Parts for Packing the SRX300 Services Gateway on page 84 Packing SRX300 Services Gateway Components for Shipment on page 85...
  • Page 102 Documentation Returning a SRX300 Services Gateway Component to Juniper Networks on page 82 Required Tools and Parts for Packing the SRX300 Services Gateway on page 84 Packing the SRX300 Services Gateway for Shipment on page 84 Copyright © 2016, Juniper Networks, Inc.
  • Page 103: Safety And Regulatory Compliance Information

    Laser and LED Safety Guidelines and Warnings on page 99 Maintenance and Operational Safety Guidelines and Warnings on page 103 Electrical Safety Guidelines and Warnings on page 109 Agency Approvals and Regulatory Compliance Information on page 111 Copyright © 2016, Juniper Networks, Inc.
  • Page 104 SRX300 Services Gateway Hardware Guide Copyright © 2016, Juniper Networks, Inc.
  • Page 105: General Safety Guidelines And Warnings

    Preventing Electrostatic Discharge Damage to the SRX300 Services Gateway on page 95 SRX300 Services Gateway Definition of Safety Warning Levels This topic defines the following four levels of safety warnings used in Juniper Networks technical publications: NOTE: You might find this information helpful in a particular situation or might otherwise overlook it.
  • Page 106 SRX300 Services Gateway Hardware Guide Waarschuwing Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van standaard maatregelen om ongelukken te voorkomen.
  • Page 107: Srx300 Services Gateway General Safety Guidelines And Warnings

    Chapter 20: General Safety Guidelines and Warnings Related SRX300 Services Gateway General Safety Guidelines and Warnings on page 91 Documentation SRX300 Services Gateway Safety Requirements, Warnings, and Guidelines on page 92 Restricted Access Area Warning on page 92 Qualified Personnel Warning on page 94...
  • Page 108: Srx300 Services Gateway Safety Requirements, Warnings, And Guidelines

    Providing an exhaustive set of guidelines for working with electrical equipment is beyond the scope of this guide. Related SRX300 Services Gateway Definition of Safety Warning Levels on page 89 Documentation SRX300 Services Gateway General Safety Guidelines and Warnings on page 91...
  • Page 109 Related SRX300 Services Gateway Definition of Safety Warning Levels on page 89 Documentation SRX300 Services Gateway General Safety Guidelines and Warnings on page 91 SRX300 Services Gateway Safety Requirements, Warnings, and Guidelines on page 92...
  • Page 110: Qualified Personnel Warning

    Varning! Denna utrustning ska endast installeras och bytas ut av utbildad och kvalificerad personal. Related SRX300 Services Gateway Definition of Safety Warning Levels on page 89 Documentation SRX300 Services Gateway General Safety Guidelines and Warnings on page 91 SRX300 Services Gateway Safety Requirements, Warnings, and Guidelines on page 92...
  • Page 111: Gateway

    Figure 15: Placing a Component into an Electrostatic Bag Related SRX300 Services Gateway Definition of Safety Warning Levels on page 89 Documentation SRX300 Services Gateway General Safety Guidelines and Warnings on page 91 SRX300 Services Gateway Safety Requirements, Warnings, and Guidelines on page 92...
  • Page 112 SRX300 Services Gateway Hardware Guide Copyright © 2016, Juniper Networks, Inc.
  • Page 113: Fire Safety Requirements

    SRX300 Services Gateway Fire Safety Requirements and Fire Suppression Equipment on page 97 SRX300 Services Gateway Fire Safety Requirements and Fire Suppression Equipment In the event of a fire emergency involving devices and other network equipment, the safety of people is the primary concern. Establish procedures for protecting people in the event of a fire emergency, provide safety training, and properly provision fire control equipment and fire extinguishers.
  • Page 114 To keep warranties effective, do not use a dry chemical fire extinguisher to control a fire at or near a Juniper Networks services gateway. If a dry chemical fire extinguisher is used, the unit is no longer eligible for coverage under a service agreement.
  • Page 115: Laser And Led Safety Guidelines And Warnings

    Related Class 1 Laser Warning on page 100 Documentation Class 1 LED Product Warning on page 100 Laser Beam Warning on page 101 Radiation from Open Port Apertures Warning on page 102 Copyright © 2016, Juniper Networks, Inc.
  • Page 116: Class 1 Laser Warning

    SRX300 Services Gateway Hardware Guide Class 1 Laser Warning WARNING: Class 1 laser product. Waarschuwing Klasse-1 laser produkt. Varoitus Luokan 1 lasertuote. Attention Produit laser de classe I. Warnung Laserprodukt der Klasse 1. Avvertenza Prodotto laser di Classe 1. Advarsel Laserprodukt av klasse 1.
  • Page 117: Laser Beam Warning

    Related General Laser Safety Guidelines on page 99 Documentation Class 1 Laser Warning on page 100 Class 1 LED Product Warning on page 100 Radiation from Open Port Apertures Warning on page 102 Copyright © 2016, Juniper Networks, Inc.
  • Page 118: Radiation From Open Port Apertures Warning

    SRX300 Services Gateway Hardware Guide Radiation from Open Port Apertures Warning WARNING: Because invisible radiation can be emitted from the aperture of the port when no fiber cable is connected, avoid exposure to radiation and do not stare into open apertures.
  • Page 119: Maintenance And Operational Safety Guidelines And Warnings

    Warnung Bei Einsetzen einer falschen Batterie besteht Explosionsgefahr. Ersetzen Sie die Batterie nur durch den gleichen oder vom Hersteller empfohlenen Batterietyp. Entsorgen Sie die benutzten Batterien nach den Anweisungen des Herstellers. Copyright © 2016, Juniper Networks, Inc.
  • Page 120: Lightning Activity Warning

    SRX300 Services Gateway Hardware Guide Avvertenza Pericolo di esplosione se la batteria non è installata correttamente. Sostituire solo con una di tipo uguale o equivalente, consigliata dal produttore. Eliminare le batterie usate secondo le istruzioni del produttore. Advarsel Det kan være fare for eksplosjon hvis batteriet skiftes på feil måte.
  • Page 121: Jewelry Removal Warning

    Warnung Vor der Arbeit an Geräten, die an das Netz angeschlossen sind, jeglichen Schmuck (einschließlich Ringe, Ketten und Uhren) abnehmen. Metallgegenstände erhitzen sich, wenn sie an das Netz und die Erde Copyright © 2016, Juniper Networks, Inc.
  • Page 122: Operating Temperature Warning

    SRX300 Services Gateway Hardware Guide angeschlossen werden, und können schwere Verbrennungen verursachen oder an die Anschlußklemmen angeschweißt werden. Avvertenza Prima di intervenire su apparecchiature collegate alle linee di alimentazione, togliersi qualsiasi monile (inclusi anelli, collane, braccialetti ed orologi). Gli oggetti metallici si riscaldano quando sono collegati tra punti di alimentazione e massa: possono causare ustioni gravi oppure il metallo può...
  • Page 123 Chapter 23: Maintenance and Operational Safety Guidelines and Warnings Waarschuwing Om te voorkomen dat welke services gateway van de Juniper Networks services gateway dan ook oververhit raakt, dient u deze niet te bedienen op een plaats waar de maximale aanbevolen ο...
  • Page 124: Product Disposal Warning

    SRX300 Services Gateway Hardware Guide inskränks genom att se till att det finns fritt utrymme på minst 15,2 cm omkring ventilationsöppningarna. Related Battery-Handling Warning on page 103 Documentation Lightning Activity Warning on page 104 Jewelry Removal Warning on page 105...
  • Page 125: Electrical Safety Guidelines And Warnings

    Do not work alone if potentially hazardous conditions exist anywhere in your workspace. Never assume that power is disconnected from a circuit. Always check the circuit before starting to work. Copyright © 2016, Juniper Networks, Inc.
  • Page 126 SRX300 Services Gateway Hardware Guide Carefully look for possible hazards in your work area, such as moist floors, ungrounded power extension cords, and missing safety grounds. Operate the services gateway within marked electrical ratings and product usage instructions. For the services gateway and peripheral equipment to function safely and correctly, use the cables and connectors specified for the attached peripheral equipment, and make certain they are in good condition.
  • Page 127: Agency Approvals And Regulatory Compliance Information

    CHAPTER 25 Agency Approvals and Regulatory Compliance Information SRX300 Services Gateway Agency Approvals on page 111 SRX300 Services Gateway EMC Requirements on page 112 SRX300 Services Gateway Agency Approvals The services gateway complies with the following standards: Safety CAN/CSA-C22.2 No.60950-1 (2007) Information Technology Equipment UL 60950-1 (2nd Ed.) Information Technology Equipment...
  • Page 128: Srx300 Services Gateway Emc Requirements

    Environmental Reduction of Hazardous Substances (ROHS) 6 Telco Common Language Equipment Identifier (CLEI) code Related SRX300 Services Gateway EMC Requirements on page 112 Documentation SRX300 Services Gateway EMC Requirements Canada This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
  • Page 129: Israel

    Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Related SRX300 Services Gateway Agency Approvals on page 111 Documentation Copyright © 2016, Juniper Networks, Inc.
  • Page 130 SRX300 Services Gateway Hardware Guide Copyright © 2016, Juniper Networks, Inc.
  • Page 131: Index

    PART 7 Index Index on page 117 Copyright © 2016, Juniper Networks, Inc.
  • Page 132 SRX300 Services Gateway Hardware Guide Copyright © 2016, Juniper Networks, Inc.
  • Page 133: Index

    JTAC....................81 class 1 laser warning............100 Juniper Technical Assistance Center See JTAC class 1 LED warning..............100 comments, in configuration statements.......xiii compliance statements for EMC requirements laser beam warning...............101 Canada................112 laser safety guidelines............99...
  • Page 134 SRX300 Services Gateway Hardware Guide packing services gateway unpacking components for shipment.........85 services gateway.............37 required tools and parts..........84 parentheses, in syntax descriptions........xiii verifying parts received with services gateway....37 parts required for packing............84 verifying received............37 warning preventing ESD damage............95 electrical safety guidelines........109...

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