Black Box ACS4422A-R2 User Manual
Black Box ACS4422A-R2 User Manual

Black Box ACS4422A-R2 User Manual

Dvi-d-catx/fiber kvm-extender quad-head

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ACS4422A-R2, ACS4422A-R2-MM
ACS4422A-R2-SM, ACS4442A-R2
ACS4442A-R2-MM, ACS4442A-R2-SM
ACS4481A-R2-SM, ACS4482A-R2-SM
DVI-D-CATx/Fiber KVM-Extender
Quad-Head
Manual
http://www.blackbox.com

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  • Page 1 ACS4422A-R2, ACS4422A-R2-MM ACS4422A-R2-SM, ACS4442A-R2 ACS4442A-R2-MM, ACS4442A-R2-SM ACS4481A-R2-SM, ACS4482A-R2-SM DVI-D-CATx/Fiber KVM-Extender Quad-Head Manual http://www.blackbox.com...
  • Page 2 This manual will tell you all about your new DVI-D CATx/Fiber KVM-Extender, including how to install, operate, and troubleshoot it. For an introduction to the Extender, see Chapter 2. The Extender product codes covered in this manual are: ACS4422A-R2: KVM-Extender Quad-Head DVI-D, USB-HID, CATx ACS4422A-R2-MM:...
  • Page 3: Cautions And Notes

    DVI-D CATX/FIBER KVM-EXTENDER Copyrights and Trademarks ©2009. All rights reserved. This information may not be reproduced in any manner without the prior written consent of the manufacturer. Information in this document is subject to change without notice and the manufacturer shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this material.
  • Page 4 DVI-D CATX/FIBER KVM-EXTENDER...
  • Page 5 CONFORMITY The products, mentioned in this manual are released according to the following standards: WARNING: This equipment has been found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 6: Power Input

    DVI-D CATX/FIBER KVM-EXTENDER Safety Precautions and Installation Guidelines To ensure reliable and safe long-term operation, please note the following installation guidelines: • Do not use CATx-devices to link between buildings – please use fiber devices. • Only use in dry, indoor environments. •...
  • Page 7: Table Of Contents

    CONTENTS Contents 1. Quick Setup 2. Overview Introduction Glossary Features Product Range Compatibility How to Use This Guide 3. Installation Package Contents Interconnection Cable Requirements System Setup Diagnostic LEDs 4. Service Setup Setup at the Local Unit Setup at the Remote Unit 5.
  • Page 8: Quick Setup

    DVI-D CATX/FIBER KVM-EXTENDER 1. Quick Setup This section briefly describes how to install your KVM extender system. Unless you are an experienced user, we recommend that you follow the full procedures described in the rest of this manual. Install system Connect Remote unit to KVM.
  • Page 9: Glossary

    OVERVIEW Overview Introduction A CATx/Fiber KVM Extender is mainly used, to extend the maximum distance between a CPU and his Keyboard / Monitor / Mouse considerably. In addition they are beneficial in installations in electromagnetic hazardous environments (EMI). Normal Keyboard-/ Monitor-/ Mouse extender cables (and Extender using traditional cables) cannot go so far and EMI interferences may reduce the maximum distance and/or reliability.
  • Page 10 DVI-D CATX/FIBER KVM-EXTENDER CPU with DVI-D Quad-Head Graphic card Local Console DVI-D CATx KVM- Extender system Remote Console Optional additional USB 2.0 devices DVI-D CATx – KVM Extender system (example)
  • Page 11: Features

    OVERVIEW Features All members of the DVI-D CATx/Fiber - DVI KVM Extender Series offer the following features: • Support for 4x DVI-D Graphic cards • Support for PS2-Keyboard and PS2-Mouse • Support for USB-Keyboard and USB-Mouse • Bi-directional stereo audio (16-bit digitized) support enables high-quality, low-noise, audio extension.
  • Page 12: Product Range

    DVI-D CATX/FIBER KVM-EXTENDER Product Range There are eight products in the range and various upgrade kits: DVI-D Quad-Head - Extender ACS4422A-R2: KVM-Extender Quad-Head DVI-D, USB-HID, CATx ACS4422A-R2-MM: KVM-Extender Quad-Head DVI-D, USB-HID, Multimode ACS4422A-R2-SM: KVM-Extender Quad-Head DVI-D, USB-HID, Singlemode ACS4442A-R2: KVM-Extender Quad-Head DVI-D, USB-2.0, CATx ACS4442A-R2-MM: KVM-Extender Quad-Head DVI-D, USB-2.0, Multimode...
  • Page 13: Compatibility

    OVERVIEW Compatibility Interface Compatibility • Digital Video (DVI-D): Digital Video standard, installed by Digital Display Working Group (www.ddwg.org) R, G, B, CLOCK in a data stream with up to 3x 1,6 GBit/sec. Signals are TMDS Level. • USB Keyboard: Compatible with all standard keyboards. Certain keyboards with enhanced features may also be supported with custom firmware.
  • Page 14: How To Use This Guide

    DVI-D CATX/FIBER KVM-EXTENDER 2.6 How to Use This Guide This guide describes the installation and configuration of the DVI-D CATx/Fiber – Extender Series. Although the connection and operation of the system is relatively straightforward, you should consider the following before getting started: Connection &...
  • Page 15: Installation

    INSTALLATION 3. Installation For first-time users, we recommend that you carry out a test placement, confined to a single room, before commencing full installation. This will allow you to identify and solve any cabling problems, and experiment with the KVM extender system more conveniently. 3.1 Package Contents You should receive the following items in your extender package (all types): •...
  • Page 16 DVI-D CATX/FIBER KVM-EXTENDER • 1x USB (1,8m) cable (USB type A to type B) • 1x Serial link/ audio ZIP-type cable (1.8m) with one side DSUB9pin female connector + 2x 3.5mm stereo plugs – other side miniDIN8pin male connector ACS4442A-R2, ACS4442A-R2-MM, ACS4442A-R2-SM and ACS4482A-R2-SM (additionally): •...
  • Page 17: Interconnection Cable Requirements

    INSTALLATION 3.2 Interconnection Cable Requirements To connect the Local and Remote units you will need: • DVI, PS2-Keyboard, PS2-Mouse: Connect the supplied KVM CPU cable set to your CPU (KVM.- Switch, etc.). Please ensure that the connection is tension-free! • DVI, USB-Keyboard, USB-Mouse: Connect the supplied KVM CPU cable set to your CPU (KVM.- Switch, etc.).
  • Page 18 DVI-D CATX/FIBER KVM-EXTENDER distance on Multimode fibers to twice the regular length. Anyway this cannot be guaranteed and must be evaluated by the end-user at own expense. • Power Supply Connect the AC outlet jack to the Plug terminal on the front of both Local and Remote units.
  • Page 19: System Setup

    INSTALLATION 3.3 System Setup To install your DVI-D CATx/Fiber – Extender system: Switch off all devices. Connect your keyboard, monitor(s) and mouse to the Remote unit (depending on device type). Please ensure, to not swap Mouse- and Keyboard connector. The Keyboard connector is purple and the Mouse connector is green.
  • Page 20 CPU: DVI 3, supply - Local console keyboard, monitor 1,2 100-230VAC mouse (PS2) 50/60Hz DVI-D KVM-Extender Type ACS4422A-R2/4422A-R2-xx Local Unit remote DVI-Monitor Connect to CPU: port– connect to serial interface Remote console monitor 1, 2 remote DVI-Monitor port– connect to...
  • Page 21 INSTALLATION Connect to CPU: local DVI-Monitor port Local keyboard/ mouse port DVI1, 2, 4 Connect to Local console monitor 3, 4 Solely Keyboard may be plugged in directly, keyboard/mouse through Connect to CPU: equipped adapter serial/ audio ports Connect to Connect to local DVI-Monitor Connect to...
  • Page 22 DVI-D CATX/FIBER KVM-EXTENDER Connect to CPU: local DVI-Monitor port Local keyboard/ mouse port DVI1, 2, 4 Connect to Local console monitor 3, 4 Solely Keyboard may be plugged in directly, keyboard/mouse through Connect to CPU: equipped adapter serial/ audio ports Connect to Connect to Connect to...
  • Page 23 INSTALLATION Connect to CPU: local DVI-Monitor port Connect to CWDM DVI1, 2, 4 Connect to Local Interconnection cable console monitor 3, 4 (Singlemode): Connect to CPU: Local keyboard/ mouse port serial/ audio ports Solely Keyboard may be plugged in directly, keyboard/mouse through equipped adapter Connect to...
  • Page 24 DVI-D CATX/FIBER KVM-EXTENDER Port 4 Port 2 DVI 4 DVI 2 Port 3 Port 1 DVI 3 DVI 1 DVI-D KVM-Extender Type ACS4422A-R2 Local/Remote Unit Port 4 Port 2 DVI 4 DVI 2 Port 5 Port 3 Port 1 USB 2.0...
  • Page 25: Diagnostic Leds

    INSTALLATION Diagnostic LEDs Each DVI-D CATx KVM-Extender is fitted with indicator LEDs: Power, Video OK, Data Error, Link Status: The Power LEDs are built into the Power switch. The location of the LEDs is shown below: Diagnostic LED Power Diagnostic LED Diagnostic LED Link Status Data Error...
  • Page 26 DVI-D CATX/FIBER KVM-EXTENDER Appearance Diagnostics Device not ready Power LED (Red LED) Device ready Video Okay No or invalid video signal detected (Green LED) Device ready Link Status blinking No CATx connection (Green LED) Device ready Data Error Device ready (Green LED) blinking / On Errors through data transmission over CATx Cable...
  • Page 27: Service Setup

    SERVICE SETUP Service Setup For most applications, you shouldn't need not to make any adjustments to set up your DVI-D CATx/Fiber- Extender. Under some special circumstances it could be necessary to setup configuration specials. For some applications, you may need to open the Local Unit and/or the Remote Unit. Unscrew the Philips-type screws at both sides at the bottom of the device.
  • Page 28 DVI-D CATX/FIBER KVM-EXTENDER You can select, whether the DDC is taken from internal DDC table or from local monitor or the DDC information could be downloaded from remote monitor and stored into internal table. From internal Table From local Monitor Loading the DDC Information from the Remote Monitor into the internal DDC Table (see also below: Loading the DDC...
  • Page 29 SERVICE SETUP Selection of Color depth You can select, whether 16/24Bit AUTOSELECT colors (=64K/16M colors) are transmitted (default) or 24Bit colors (=16M colors). AUTOSELECT means, that as far as the screen content allows high data compression, 24Bits are transmitted. When the video data do not allow reducing data enough, the colors are automatically reduced to 16Bit.
  • Page 30: Setup At The Remote Unit

    DVI-D CATX/FIBER KVM-EXTENDER Setup at the Remote Unit After unscrewing and opening the upper shell, please place the device in this orientation: with the CATx/Fiber connectors to the right and the electrical connectors to the left. The main PCBs then will look like this: JP1, JP2, JP3 Use the diagram to locate jumpers.
  • Page 31: Troubleshooting

    TROUBLESHOOTING Troubleshooting Monitor There isn’t a picture. Check the power supply connection at the local and remote unit. Is the Power (Red LED) at the Local unit illuminated (see page 25)? If not, the internal power-supply may be damaged or there may be an internal error. Check that the Interconnection cable is connected at the Local Unit and the Remote Unit.
  • Page 32 DVI-D CATX/FIBER KVM-EXTENDER Try a different model of keyboard. If the new keyboard works then original one may be incompatible Check that the Interconnection cable is connected at the Local Unit and the Remote Unit. Is the Link Status LED illuminated (see page 25)? The other console is active.
  • Page 33 TROUBLESHOOTING or horizontally graduated colors – better use monochrome backgrounds. They allow higher compression -> higher frame rates. Your mouse is moving like ‘hanging on a rubber band’ This problem derives from different single problems, which accumulate to a delay between the true mouse movement and displaying the movement of the mouse pointer on the screen.
  • Page 34 DVI-D CATX/FIBER KVM-EXTENDER Other USB-devices Your USB- device does not work You have connected a non-HID device. There are supported HID devices only. All other devices are dismissed...
  • Page 35: Appendix A: Example Applications

    APPENDIX A: EXAMPLE APPLICATIONS Appendix A: Example Applications This section illustrates some specific applications using the DVI-D CATx- Extenders: • DVI-D CATx KVM-Extender with optional, secondary screen set. DVI-D CATx KVM-Extender with optional, secondary screen set...
  • Page 36 DVI-D CATX/FIBER KVM-EXTENDER • A Quad-Head CPU is remotely located. The USB 2.0 access provides the power of a complete workspace including printer, scanner, memory stick, CD-ROM, ..DVI-D CATx KVM-Extender – with full USB 2.0 high speed access...
  • Page 37: Appendix B: Rack Mount Options

    APPENDIX B: RACK MOUNT OPTIONS Appendix B: Rack Mount Options DVI-D CATx KVM- Extender units can be mounted in a 19” rack using the mounting kit: ACS2209A-RMK. Mounting Instruction Rackmount-Kit ACS2209A-RMK Using the Rackmount-Kit ACS2209A-RMK, one device (local or remote unit) can be mounted into a 19“-Server Rack.
  • Page 38: Appendix C: Audio/Serial Support

    DVI-D CATX/FIBER KVM-EXTENDER Appendix C: Audio/Serial Support The Audio/Serial allows bi-directional stereo audio and a 3 wire (Tx/Rx - XON/XOFF) serial data link to be sent across the regular interconnection cable in addition to keyboard, mouse and DVI video. Serial Interface - Set Up and Operation No setting up or user adjustments are required.
  • Page 39: Appendix D: Calling Technical Support

    APPENDIX D: CALLING TECHNICAL SUPPORT Appendix D: Calling Technical Support If you determine that your DVI-D –CATx KVM Extender is malfunctioning, do not attempt to alter or repair it. It contains no user-serviceable parts. Contact Technical Support at Black Box! Before you do, make a record of the history of the problem.
  • Page 40 DVI-D CATX/FIBER KVM-EXTENDER Black Box Technical Support Country Web Site/E-Mail Phone www.blackbox.com 724-746-5500 724-746-0746 info@blackbox.com Austria www.black-box.at +43 1 256 98 56 +43 1 256 98 56 support@black-box.at Belgium www.blackbox.be +32 2 725 85 50 +32 2 725 92 12 support.english@blackbox.be...
  • Page 41: Appendix E: Specifications

    APPENDIX E: SPECIFICATIONS Appendix E: Specifications Power Supply Voltage 100-240VAC-0.8A-50-60Hz/5VDC-7A Power required Local Unit: max. 5V/3.5A Remote Unit: max. 5V/5.5A Interface (Depending on type of device) Video source/Monitor DVI-D up to 1920x1200@60Hz Keyboard PS2 or USB Mouse PS2 or USB 2-/3-button and wheel mouse LC (Glass fibre) 1000 MBit High speed transmission.
  • Page 42 DVI-D CATX/FIBER KVM-EXTENDER Serial Interface Serial Speed Up to a maximum of 19,200 Baud Serial Data Format Format Independent Flow Control NO flow control (XON/XOFF) Type and Maximum Length of Interconnection Cable CATx Installation cable AWG24 S/UTP (CATx) cable acc. EIA/TIA 56A, TSB 36 or max : 120m (400ft) Digital STP 17-03170.
  • Page 43: Appendix F: Connectors

    APPENDIX F: CONNECTORS Appendix F: Connectors DVI-D CATx/Fiber KVM-Extender Connector Pin outs DVI-I female connector (used for Input/ Output connector for DVI only) Signal Signal Signal T.M.D.S data 2- T.M.D.S data 1- T.M.D.S data 0- T.M.D.S data 2+ T.M.D.S data 1+ T.M.D.S data 0+ T.M.D.S data 2 GND T.M.D.S data 1 GND...
  • Page 44 DVI-D CATX/FIBER KVM-EXTENDER DVI-I female connector (used for Input connector DVI + PS2 combo port) Signal Signal Signal T.M.D.S data 2- T.M.D.S data 1- T.M.D.S data 0- T.M.D.S data 2+ T.M.D.S data 1+ T.M.D.S data 0+ T.M.D.S data 2 GND T.M.D.S data 1 GND T.M.D.S data 0 GND PS2-KBD CLK...
  • Page 45 APPENDIX F: CONNECTORS Combined Keyboard/Mouse connector (output connector Local Unit) KBD-DATA MOUSE-DATA KBD/MOUSE-GND VCC (+5V) KBD-CLK MOUSE-CLK Keyboard/Mouse connector (output connector Remote Unit) Keyboard Mouse KBD-DATA MOUSE-DATA KBD-GND MOUSE-GND VCC (+5V) VCC (+5V) KBD-CLK MOUSE-CLK...
  • Page 46 DVI-D CATX/FIBER KVM-EXTENDER USB Connector, USB Typ B (connector at Local Unit) Signal VCC (+5V) Data - White Data + Green Black USB Connector, USB Typ A (connector at Remote Unit) Signal VCC (+5V) Data - White Data + Green Black...
  • Page 47 APPENDIX F: CONNECTORS Keyboard/Mouse Adapter to connect Keyboard/Mouse to Local Unit Connector (device) Keyboard Mouse KBD-DATA KBD-DATA MOUSE-DATA MOUSE-DATA KBD-GND KBD -GND MOUSE-GND VCC (+5V) VCC (+5V) VCC (+5V) KBD-CLK KBD -CLK MOUSE-CLK MOUSE-CLK Audio/serial Adapter to connect audio/RS232 to Local Unit AUDIO GND RS232 GND AUDIO OUT RIGHT CHANEL...
  • Page 48 DVI-D CATX/FIBER KVM-EXTENDER RS232 (Remote Unit only) 9 pin DSUB male (Remote Unit) Signal Not connected Not connected CATx- Interface Pin out according to EIA/TIA 568A (1000BaseT).
  • Page 49 NOTES...

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