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. . . . . . . . . . . .2, 3
Operating Instructions
Features . . . . . . . . . . . . . . . . . . . . . . . . . .4, 5
Controls . . . . . . . . . . . . . . . . . . . . . . . . . .6, 7
Dispenser . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Water Filter . . . . . . . . . . . . . . . . . . . . . . . . . 9
Shelves and Bins . . . . . . . . . . . . . . . . . . .10
Pans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Freezer . . . . . . . . . . . . . . . . . . . . . . . . 12, 13
Automatic Ice maker . . . . . . . . . . . . . . .14
Care and Cleaning . . . . . . . . . . . . . . . . 15
Replacing the Lights . . . . . . . . . . . . . . . .16
Preparing to Install the
Refrigerator . . . . . . . . . . . . . . . . . . . . . . . .17
Appliance Dimensions . . . . . . . . . . . . . .18
Installing the Refrigerator . . . . . . . 19-32
Installing the Water Line . . . . . . . . 33-35
Service - Truth or Myth . . . . . . . . . 39, 40
Consumer Support
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . .41
MWF Water Filter Cartridge Limited
Warranty . . . . . . . . . . . . . . . . . . . . . . . .43
Performance Data Sheet . . . . . . . . . . .42
Consumer Support . . . . . . . . Back Cover
Write the model and serial
numbers here:
Model # ____________________
Serial # ____________________
Find these numbers on a label
on the left side, near the middle
of the refrigerator compartment.
. . . . . . 37, 38
238C5511P001 Pub No. 49-60758 02-16 GE
Owner's Manual and
Installation Instructions
GE, GE Profile and GE Café
Models 21, 24 & 25 cuft

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Table of Contents
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Summary of Contents for GE 24

  • Page 1: Table Of Contents

    Dispenser ......8 Models 21, 24 & 25 cuft Water Filter ......9 Shelves and Bins .
  • Page 2: Safety Instructions

    IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING. SAFETY GE Appliances website For more information on your refrigerator’s operation, visit www.GEAppliances.com or call 800.GECARES (800.432.2737). In Canada visit GEAppliances.ca or call 800.561.3344. REFRIGERATOR SAFETY INFORMATION This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and the word “DANGER”, “WARNING”, or “CAUTION”.
  • Page 3: Important Safety Information

    IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING. SAFETY (CONT.) INSTALLATION WARNING Explosion Hazard. Keep flammable materials and vapors, such as gasoline, away from refrigerator. Failure to do so can result in fire, explosion, or death. CONNECTING ELECTRICITY Do not use an adapter WARNING Electrical Shock Hazard.
  • Page 4: Features

    About the features. French Door Models Space-saving ice maker (on some models) QuickSpace™ shelf (on some models) Ice maker and bin are located on the door creating Functions as a normal full-sized shelf when needed more usable storage space. and easily slides back to store tall items below. LED lighting Removable/adjustable door bins LED lights in the fresh food compartment are located...
  • Page 5 Single Door Models Floating snack pan Climate zone pans Can be moved to different locations to best serve your Separate bins for produce storage. needs. Water filter (on some models) LED lighting Accessible for easy replacement. LED light is located at the top of the fresh food compartment.
  • Page 6: Controls

    Colder food temperature is preset in the factory at the Colder position. Allow 24 hours for temperature to stabilize to position. Allow 24 hours for temperature to stabilize to the preset recommended setting.
  • Page 7: Controls

    TurboCool. When opening the temperature is preset in the factory at 0°F. Allow refrigerator door during TurboCool™, the fans will 24 hours for temperature to stabilize to the preset continue to run if they have cycled on. recommended setting.
  • Page 8: Dispenser

    About the dispenser. (on some models) Water & Ice Dispenser Internal Water Dispenser (See About the controls) (on some models) The water dispenser is located on the left wall inside the refrigerator compartment. To dispense water: 1. Hold the glass against the recess. Dispenser 2.
  • Page 9: Water Filter

    ® standards for safety and quality that are important for products that are filtering your water. GE has not qualified non-GE- branded filters for use in GE and Hotpoint refrigerators and there is no assurance that non-GE-branded filters meet GE’s standards for quality, performance and reliability.
  • Page 10: Shelves And Bins

    About the shelves and bins Not all features are on all models. Rearranging the Refrigerator Shelves Shelves in the refrigerator compartment are adjustable. To remove the shelves: To replace the shelves: 1. Remove all items from the 1. While tilting the shelf up, insert the top shelf.
  • Page 11: Pans

    About the pans. Not all features are on all models. Climate Zone Pans Keep fruits and vegetables organized in separate compartments for easy access. Excess water that may accumulate in the bottom of the drawers or under the drawers should be wiped dry.
  • Page 12: Freezer

    About the freezer drawer. (on some models) Not all features are on all models. FREEZER BASKETS Ice Bucket (on some models) 1. An ice bucket in the top basket (on some models). Top Basket 2. A top full-width basket. 3. A bottom full-width basket (with divider - in some models).
  • Page 13: Freezer

    About the freezer compartment. (on some models) Not all features are on all models. FREEZER SHELF AND BASKET LED lights are located on both sides of the 1. A full-width fixed wire shelf freezer 2. A full-width sliding plastic basket NOTE: Do not fill baskets higher than the rim.
  • Page 14: Automatic Ice Maker

    About the automatic ice maker. A newly installed refrigerator may take 12 to 24 hours to begin making ice. Automatic Ice maker (on some models) The ice maker will produce seven cubes per cycle approximately Be sure nothing interferes with the sweep of the feeler arm.
  • Page 15: Care And Cleaning

    Care and cleaning of the refrigerator. Cleaning the Outside The stainless steel panels, door handles and trim. Silver-accented plastic parts. Do not use appliance wax, polish, bleach, or other products Wash parts with soap or other mild detergents. Wipe clean with containing chlorine on stainless steel.
  • Page 16: Replacing The Lights

    An authorized technician will need to replace the LED light. top center and on the left and right sides above the climate If this assembly needs to be replaced, call GE Service at zone pans on the french door models. LED lighting is located 1.800.432.2737 in the United States or 1.800.561.3344...
  • Page 17: Installation Instructions

    WATER SUPPLY TO THE ICE MAKER AND DISPENSER If the refrigerator has an ice maker, it will have to be connected to a cold water line. A GE water supply kit (containing tubing, shutoff valve, fittings and instructions) Torx T20, Driver is available at extra cost from your dealer, by visiting our website at GEAppliances.com (in Canada at...
  • Page 18: Appliance Dimensions

    (some models) with Drawer (some models) French Door Models MEASURE THE CABINET OPENING ITEM 21 cuft 21 cuft 25 cuft 24/25 cuft ACCORDING TO THE WIDTH OF THE models with models with models with models with single door french doors...
  • Page 19: Installing The Refrigerator

    Installation Instructions INSTALLING THE REFRIGERATOR ATTACH FRESH FOOD HANDLE(S) REFRIGERATOR LOCATION Attach the handle to the mounting fasteners by • Do not install the refrigerator where the temperature will go aligning the slots on the handle with the mounting below 60°F (16°C) because it will not run often enough to fasteners.
  • Page 20 Installation Instructions REMOVING FRENCH DOORS (on some models) IMPORTANT NOTES REMOVING RIGHT DOOR A. Remove the hinge cover on top of the right When removing french doors: fresh food door by removing the screw using • Read the instructions all the way through before a Phillips screwdriver.
  • Page 21 Installation Instructions B. Remove the hinge cover on top of the left For NON Ice and Water Models Only: Lift the fresh food door by removing the screw using hinge straight up to free the hinge pin from a Phillips screwdriver. the socket in the top of the door and pass the wire through the slot in the hinge.
  • Page 22 Installation Instructions REINSTALLING THE FRENCH DOORS (on some models) IMPORTANT NOTES REHANGING THE RIGHT DOOR A. Lower the refrigerator door onto the right When replacing the french doors: hinge pin. • Read the instructions all the way through before starting. CAUTION Lifting Hazard.
  • Page 23 Installation Instructions F. For Ice and Water Models Only: Put C. Make sure the door is aligned with the the water line into the hole and pass cabinet. Attach the hinge to the top of the cabinet loosely with bolts removed earlier. through the plastic port to the back of the refrigerator.
  • Page 24 Installation Instructions REMOVING FREEZER DRAWER (on some models) IMPORTANT NOTES REMOVE THE DRAWER FRONT A. Remove the screw on each side of the railing. When removing freezer drawer: • Read the instructions all the way through before starting. Screw • Provide a non-scratching work surface for the doors.
  • Page 25 Installation Instructions REINSTALL FREEZER DRAWER FRONT E. Replace the safety screws in both sides of the slide assemblies. A. Pull the rail assemblies to the maximum extension. B. Locate the slots on the inside of each slide. F. Replace lower and upper baskets (see About freezer drawer, page 12).
  • Page 26 Installation Instructions REVERSING THE DOOR (on some models) IMPORTANT NOTES When reversing doors: • Read the instructions all the way through before starting. • Logo badge, handles, plugs and right hinge cover are included inside the refrigerator (some models). • Place the screws by their related parts to avoid using them in the wrong places.
  • Page 27 Installation Instructions H. Remove the button plugs on the left side of K. Using a 5/16” the cabinet across from where the hinge socket/ratchet bracket was located and install in the holes driver, remove where the bracket was removed. the bolts securing the center hinge to the cabinet.
  • Page 28 Installation Instructions REVERSING THE DOOR (Cont.) REINSTALL FREEZER DOOR. REINSTALL FRESH FOOD DOOR. A. Using a Torx T-20 screwdriver, remove the A. Using a Torx T-20 screwdriver, remove the bolts securing the door stop on the bottom bolts securing the door stop on the bottom right of the door.
  • Page 29 Installation Instructions H. Insert the top hinge pin inside the hole in the J. Locate the insert for the right hinge cover top left of the fresh food door. Make sure the that comes with the kit and install. door is aligned with the cabinet. Attach the hinge to the top of the cabinet loosely with the bolts that were removed previously.
  • Page 30 Install it in the water line Icemaker-Installed Models near the refrigerator. If using GE SmartConnect ™ SmartConnect™ Refrigerator Tubing Kit, you will need an additional tubing tube (WX08X10002) to connect the filter.
  • Page 31 Installation Instructions TURN ON THE WATER SUPPLY LEVEL THE REFRIGERATOR DOORS (Icemaker models) (on some models) Remember a level refrigerator is necessary for Turn the water on at the getting the doors perfectly even. If you need shutoff valve (house water supply) and check for any help, review the previous section on leveling the refrigerator.
  • Page 32 Installation Instructions Refrigerator suggested assembly. Shelves shown in the location for best energy efficiency. Ice maker in the door is available for all 24 french door models. GNE21 Models GFE24, PFE24, CFE24, GNE25, PNE25, French Door with Freezer Drawer CNE25 Models...
  • Page 33: Installing The Water Line

    If using Osmosis Water System, the only approved installation copper, be sure both ends of the tubing are is with a GE RVKit. For other reverse osmosis water cut square. systems, follow the manufacturer’s recommendations.
  • Page 34: Installing The Water Line

    Certain types of plastic will crack or rupture the line of water. with age and cause water damage to your home. • A GE water supply kit (containing tubing, shutoff valve and fittings listed below) is available CHOOSE THE VALVE LOCATION at extra cost from your dealer or from Parts and Accessories, 800.626.2002 (in Canada...
  • Page 35 Pipe Clamp Make sure the tubing is fully inserted into the valve. Tighten the compression nut securely. For plastic tubing from a GE SmartConnect ™ Refrigerator Tubing kit, insert the molded end of the tubing into the shutoff valve and tighten...
  • Page 36: Normal Operating Conditions

    Normal operating conditions. Newer refrigerators sound different from older refrigerators. Modern refrigerators have more features and use newer technology. Do you hear what I hear? These conditions are normal. HUMMM... WHOOSH... The new high efficiency compressor may run faster and longer than your old refrigerator and you may hear a high- You may hear the fans spinning at high speeds.
  • Page 37: Troubleshooting Tips

    Water in reservoir is frozen because Set the refrigerator control to a warmer the controls are set too cold setting and wait 24 hours. If the water does not dispense after 24 hours, call for service. Water spurting from dispenser (on...
  • Page 38: Troubleshooting Tips

    Freezer cooling, fresh food not cooling Normal, when refrigerator first Wait 24 hours for temperature in both plugged in or after extended power compartments to reach selected outage temperatures.
  • Page 39: Service - Truth Or Myth

    The water dispenser tank located inside the refrigerator stores water connected to water, I will immediately have unlimited for dispensing. The water in this tank requires 24 hours to chill after chilled water available from the water dispenser. installation. High usage conditions will not allow time for the water to chill.
  • Page 40 Before you call for service, review the detailed troubleshooting tips in the Owner’s SERVICE manual. If needed, service can be scheduled by visiting us online GEAppliances. com or calling 800.ge.CARES 800.432.2737 Truth or Myth (cont.) Truth or Myth? Answer Explanation Door removal is always required for installation.
  • Page 41: Warranty

    GE with information on your appliance. If you do not want your appliance data to be sent to GE, please advise your technician NOT to submit the data to GE at the time of service.
  • Page 42: Performance Data Sheet

    flow rate occurs. Tested and certified by NSF International against NSF/ANSI Standard 42 and Standard 53 in model GE Appliances MWF for the reduction of the claims specified REPLACEMENT on theperformance data sheet.
  • Page 44: Consumer Support

    Contact Us GEAppliances.com In the U.S.: If you are not satisfied with the service you receive from GE, contact us on our Website with all the details including your phone number, or write to: General Manager, Customer Relations GE Appliances, Appliance Park Louisville, KY 40225 In Canada: www.GEAppliances.ca, or call 1.800.661.1616 or write to: Director, Consumer Relations, MC Commercial...

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