How To Use Your Yealink Phone Continued; Conference Call (Three-Way Calling); Transfer A Call (Announced); Transfer A Call (Blind - Not Announced) - Yealink SIP-T28P User Manual

Version 1.0 March 2013

How to Use Your Yealink phone continued...

Transfer a call (announced)

To Transfer a call, while on the phone:
• Press the button labeled TRAN
• Dial the extension or phone number you want to transfer the call to
• When the second caller answers, announce who is on the line.
• Press the button labeled TRAN a second time to transfer the call.
Note: If the second party decides they do not want the call, press the
CANCEL soft key.
Note: An announced transfer is recommended to some mobile phone
providers. A blind transfer can sometimes go directly to mobile voice
mail.

Transfer a call (blind - not announced)

To Transfer a call, while on the phone
• Press the soft key labeled TRANSFER (or the TRAN hard key)
• Dial the extension or phone number you want to transfer the call.
Press the Transfer softkey or TRAN hard key after you hear ringing to
complete the transfer.
*To Transfer a call directly to a Voicemail while on a call
• Press the soft key labeled Transfer
• Dial * and then enter the extension number
*This is a custom feature that needs to be programmed by the
administrator.
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Conference Call (Three-Way Calling)

To Make a 3 Way Call
• Dial the first number or answer an incoming call
• Press the hard button or soft key labeled CONF
• Dial the second number or extension
• Once the second caller has answered, Press the hard button or soft key
labeled CONF again to join all callers.
To separate a 3 Way Call
• Press the Split soft key to place all callers on hold
• Choose whichever line you wish to speak to separately by pressing either
blinking line button
Note: For 4 to 16 way calling and conference bridge help, contact Infiniwiz
Support or your administrator.

Auto Answer (INTERCOM)

Intercom between Yealink phones.
• Dial *99 followed by extension number

Call Parking (PARKING)

To park the call so it can be picked up from any phone
• Press the TRAN button or soft key and dial 700
• Listen for and remember announced slot
• To pickup parked call from any phone dial announced slot
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