How To Use Your Yealink Phone; Voicemail; Make A Call; Using Hold - Yealink SIP-T28P User Manual

Version 1.0 March 2013

How to Use Your Yealink Phone

Answer the Phone

To answer a call
• While phone is ringing, pick up the handset
• For Speakerphone, press the Hands Free button
• To use your headset, press the Headset button
To answer a second call
• While on a call, a second call is seen on the
screen, the indicator light blinks, and you hear a call
waiting beep
• Press the Answer soft key, this will automatically
place the first call on hold.
To go back to the first call
•
• Press the blinking line button where the first call
is located, and then press the Resume soft key. This
will place the second call on hold.
To mute a call
• Press the mute button.
• The indicator light to the top-right of the display
will blink, and you will also see the word MUTE on
the display. These let you know that the caller
cannot hear you.
725 E. Dundee Rd, Ste 201, Arlington Heights, IL 60004 │ tel (877) 515-4949 │ www.infiniwiz.com

Make a call

Dial a number, an extension, or a conference bridge
without picking up the handset or getting a dial
tone first.
• Simply enter all the digits you wish to dial
• Pick up the handset
OR
• Press the soft key labeled SEND

Using Hold

To put a Call on Hold
• Press the hard key or soft key on the phone
labeled HOLD
To pick up from Hold
• Press the hard key labeled HOLD
OR
• Press the soft key labeled RESUME
OR
• Press the blinking line button where the call is on
hold

Voicemail

Ask your system administrator to be sure the
voicemail is enabled, and get the voicemail portal
number and default password. For more
information, contact Infiniwiz Support.
The first time you call your voicemail, you need to
set up a new password and record your spoken
name as well as your personal greeting. Press
messages or dial *85 from your phone, enter your
password supplied by your administrator, press 0 to
enter mail box options, then simply follow the
prompts.
From your Infiniwiz phone
• Press Message or *85
• Enter your password and pound (#) Default
password is your extension number
From someone else's Infiniwiz phone
• Dial star *85 followed by your extension
• Enter your password and pound (#)
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