Table of Contents
Advertisement
Useful Information
Problem
The handset does not
display the caller's name
and/or phone number.
Answering system
Problem
I cannot listen to
messages from a remote
location.
The unit does not record
new messages.
I cannot operate the
answering system.
I cannot record a greeting
message or a voice
memo correctly.
28
For assistance, please visit http://www.panasonic.com/help
Cause/solution
L You have not subscribed to Caller ID service. Contact
your telephone service provider to subscribe.
L If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless
telephone jack, disconnect the unit from the equipment
and plug the unit directly into the wall jack.
L If your unit is connected to a telephone line with DSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
L The name display service may not be available in some
areas. Contact your telephone service provider for
details.
L Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
L The caller requested not to send caller information
(page 18).
L If a call is being transferred to you, the caller information
is not displayed.
L Generally, caller information is displayed from the 2nd
ring.
Cause/solution
L A touch tone phone is required for remote operation.
L Enter the remote code correctly (page 24).
L The answering system is off. Turn it on (page 23).
L The answering system is off. Turn it on (page 20, 23).
L The message memory is full. Erase unnecessary
messages (page 21).
L If you subscribe to the Voice Mail service, messages
are recorded by the telephone service provider not your
telephone (page 24).
L Someone is operating the answering system.
L Make sure the answering system is turned on, then
press and hold {GREETING} or {MEMO} firmly until
recording is finished. While recording a message, "
and the number of recorded messages are alternately
displayed.
"
Advertisement
Table of Contents
