Troubleshooting
Problem
Failing to estab-
lish a connection
between your
device and a PC
through a USB
cable
Failing to estab-
lish a connection
between your de-
vice and a client
through Wi-Fi
Recommended Action
•
Install the software. Run the in-
stallation program in the My Com-
puter/ZTEMODEM path
•
If the driver of your device is ab-
normal, uninstall and reinstall the
software.
•
Ensure that the Wi-Fi function is
enabled. Press the WPS button
to enable the Wi-Fi function.
•
Refresh the network list and se-
lect the correct SSID.
•
Check the IP address, and ensure
that your client can automatically
obtain an IP address.
•
Enter the correct network key
(Wi-Fi password) when you con-
nect the client to your device.
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