Compaq Presario 7360 Maintenance And Service Manual page 15

MSG index Product Description
Home Removal & Replacement
TROUBLESHOOTING
Clearing CMOS
Diagnostic Error Codes (continued)
Power-On Self
Test (POST)
Configuration
Diagnostic error
codes
Troubleshooting
without
diagnostics
Maintenance and Service Guide
Compaq Presario 7300 Series Computers
Error Description
Code
1700- Hard drive ID types test failed
xx
1701- Hard drive format test failed
xx
1702- Hard drive read test failed
xx
1703- Hard drive write/read/compare
xx test failed
1704- Hard drive random seek test
xx failed
1705- Hard drive controller test failed
xx
1706- Hard drive ready test failed
xx
1707- Hard drive recalibration test
xx failed
1708- Hard drive format bad track
xx test failed
1709- Hard drive reset controller test
xx failed
1710- Hard drive park head test failed
xx
1714- Hard drive file write test failed
xx
1715- Hard drive head select test
xx failed
1716- Hard drive conditional format
xx test failed
1717- Hard drive ECC* test failed
xx
1719- Hard drive power mode test
xx failed
1719-x Hard drive power mode test
failed
1730-x Fixed Disk 0 does not support
DMA Mode
1731-x Fixed Disk 1 does not support
DMA Mode
1740-x Fixed Disk 0 failed Set Block
Mode command
1741-x Fixed Disk 1 failed Set Block
Mode command
1750-x Fixed Disk 0 failed Identify
command
1751-x Fixed Disk 1 failed Identify
command
1760-x Fixed Disk 0 does not support
Block Mode
1761-x Fixed Disk 1 does not support
Block Mode
1790-x Disk 0 Configuration Error
1792-x Secondary Disk Controller
Failure
1799- Invalid hard drive type failed
xx
*Error Correction Code
Error Description
Code
1900- Tape ID failed
xx
1901- Tape servo write failed
xx
1902- Tape format failed
xx
1903- Tape drive sensor test
xx failed
1904- Tape BOT/EOT test
xx failed
1905- Tape read test failed
xx
1906- Tape
xx write/read/compare
failed
Pointing device interface error codes
Error Description
Code
8601- Pointing Device Interface
xx test failed
Error Description
Code
3206- Audio System Internal
xx Error
Error Description
Code
3301-xx CD drive read
3305-xx test failed
66XX-xx
* Boot to DOS (Command Prompt only) or Windows (Not Safe Mode). Press
the CD drive eject button (located on the front bezel) to eject the CD and
retest.
Troubleshooting
Jumper & Switch Information
Hard drive error codes
Recommended Action
The following steps apply to error codes 1700-
xx through 1799-xx:
1 Run
2 Replace the hard drive signal and power
cables
3 Replace the hard drive
4 Replace the
Tape drive error codes
Recommended Action
The following steps apply to error codes 1900-xx
through 1906-xx:
1 Replace the tape cartridge and retest.
2 Check and/or replace the signal cable and
retest.
3 Replace the tape drive and retest.
4 Replace the
Recommended Action
1. Replace with a working pointing device and retest.
2. Replace the
Audio error codes
Recommended Action
Replace the system board
CD Drive error codes
Recommended Action
The following steps apply to error codes 3301-xx
through 3305-xx and 66XX-xx:
1 Replace the CD disk and retest.*
2 Check the jumper settings on the CD drive.
3 Check and/or replace the power and signal
cables and retest.
4 Replace the CD drive
5 Replace the backplane.
Illustrated Parts Catalog
Specifications
Setup and verify drive type.
and retest.
and retest.
system board and retest.
system board and retest.
system board and retest.
and retest.
and retest.