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External Mouse Failure; Other Failures - Acer Aspire 4736G Series Service Manual

Acer laptop user manual.
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External Mouse Failure

If an external Mouse fails, perform the following actions one at a time to correct the problem.
1.
Try an alternative mouse.
2.
If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. See
the mouse user manual.
3.
If the mouse uses a USB connection, try an alternate USB port.
4.
Try an alternative program to verify mouse operation. Reinstall the program experiencing mouse failure.
5.
Restart the computer.
6.
Remove any recently added hardware and associated software.
7.
Remove any recently added software and reboot.
8.
Restore system and file settings from a known good date using System Restore.
If the issue is not fixed, repeat the preceding steps and select an earlier time and date.
9.
Run the Event Viewer to check the events log for errors. For more information see Windows Help and
Support.
10. Roll back the mouse driver to the previous version if updated recently.
11. Remove and reinstall the mouse driver.
12. Check the Device Manager to determine that:
The device is properly installed. There are no red Xs or yellow exclamation marks.
There are no device conflicts.
No hardware is listed under Other Devices.
13. If the Issue is still not resolved, see "Online Support Information" on page 183.

Other Failures

If the CRT Switch, Dock, LAN Port, external MIC or Speakers, PCI Express Card, 5-in-1 Card Reader or
Volume Wheel fail, perform the following general steps to correct the problem. Do not replace a non-defective
FRUs:
1.
Check Drive whether is OK.
2.
Check Test Fixture is ok.
3.
Swap M/B to Try.
Chapter 4
155

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   Also See for Acer Aspire 4736G Series

This manual is also suitable for:

Aspire 4736z seriesAspire 4336Aspire 4736

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