AT&T Marathon User Manual
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AT&T Marathon User Manual

Cordless headset
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AT&T Marathon™ Cordless Headset
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  • Page 1 AT&T Marathon™ Cordless Headset User's manual...
  • Page 2 Save your sales receipt and original packaging in case it is necessary to return your product for warranty service. Marathon™ is a trademark of Headsets.com, licensed to Advanced American Telephones. © 2016 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to...
  • Page 3 Parts checklist Check to make sure the package includes the following items. Save your sales receipt and original packaging in the event warranty service is necessary. AT&T Marathon™ Cordless Headset AT&T Marathon™ Cordless Headset User's manual Quick start guide User's manual...

  • Page 4: Optional Accessories

    The remote dial pad does not work with an AT&T Marathon cordless headset system that is connected to a telephone that is part of a digital business system, unless there is an analog adapter on the line.

  • Page 5: Table Of Contents

    Headset base indicator Option 1: To register a lights ..........6 previously deregistered Installation ........7 Marathon headset to the Battery installation ..... 8 headset base ......19 Installation preparation ..9 Option 2: To register the Battery charging ......10 headset to an AT&T DECT...
  • Page 6 Operation FCC, ACTA and IC regulations ......... 56 Headset operation ..... 29 California Energy Commission Making a call......29 battery charging testing Answering a call on the instructions ........ 61 headset ........30 Limited warranty ......62 Ending a call on the Technical specifications ..

  • Page 7: Headset

    Getting started Quick reference guide - headset ON/OFF Press to make, answer, or end a call. Headset indicator lights ON/OFF light status • Headset is charging in the headset base. • Headset is trying to register to the headset base. •...
  • Page 8 Getting started Quick reference guide - headset VOLUME Press the volume keys on the side of the headset to adjust the listening volume when on a call (page 32). MUTE/FLASH Press to mute the microphone during a call (page 35). Press and hold to answer a call waiting call while on a call Earpiece...

  • Page 9: Alert Tones

    Getting started Alert tones Headset alert tones Three quick beeps • A VOLUME key is pressed when the volume is already at its highest or lowest setting. • The headset is not registered and the headset ON/OFF button is pressed. •...

  • Page 10: Quick Reference Guide - Headset Base

    Getting started Quick reference guide - headset base Charging cradle Insert the headset here for charging (page 10). PAIR Press and hold to begin headset registration (pages 18-20) or deregistration (page 21). NO LIFTER MODE light On when NO LIFTER MODE is selected.
  • Page 11 Getting started Quick reference guide - headset base LIFTER AUDIO ADJUST Switch to choose the best headset audio quality when using LIFTER MODE. See page 17 of this manual or the handset lifter user's manual for more information. VOLUME / Press the volume keys on the side of the headset base to adjust the speaking volume while on a call...

  • Page 12: Headset Base Indicator

    Getting started Indicator lights Headset base indicator lights NO LIFTER MODE LIFTER MODE MUTE NO LIFTER MODE • On when NO LIFTER MODE is selected (default mode). • Flashes quickly when there is an incoming call. • Flashes when the headset is in use or another telephone on the same line is in use.

  • Page 13: Installation

    Getting started Installation You must install and See pages 8-10 STOP charge the battery before for instructions. using the headset. If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack.

  • Page 14: Battery Installation

    Getting started Battery installation Install the battery, as shown below. After installing the battery, you may be able to make and receive short calls. For optimal performance, charge the headset battery for at least six hours before use. When fully charged, the headset battery provides approximately 10 hours of talk time or five days of standby time.

  • Page 15: Installation Preparation

    Getting started Headset base installation Installation preparation Before installing the headset base, remove the rear bottom piece of the headset base by pushing it away from the base, as shown in Figure 1. Figure 1 Install the headset base, as shown on the following pages. After completing installation option 1, 2 or 3 (see page 13), slide the rear bottom piece into the headset base until it clicks into place, as shown in Figure 2.

  • Page 16: Battery Charging

    Getting started Battery charging After installing the battery, charge the headset by placing it in the headset base, as shown below. The headset ON/OFF light is on when the headset is charging. Push ON/OFF light Insert 1. Insert the headset into 2.

  • Page 17: No Lifter Mode Or Lifter Mode

    Getting started Headset base installation No lifter mode or lifter mode There are two answer modes available on the headset base. The current mode is indicated by the NO LIFTER MODE or LIFTER MODE lights on the front of the headset base. •...

  • Page 18: Cord Labels

    Getting started Headset base installation Cord labels The cords provided with your headset are attached with colored labels to help you plug them into the correct jacks on the headset base. Each jack on the headset base is labeled and marked with a colored dot, allowing you to plug in the correct cords by matching the colors.

  • Page 19: Installation Options

    (such as the AT&T 1080, 1070 or 1040) or a digital business system (such as a proprietary PBX telephone system). This option requires the Marathon to be in LIFTER MODE to operate. You may need to change the LIFTER AUDIO ADJUST setting on the base...

  • Page 20: Option 1: Headset Base With Corded Or Cordless Phone Installation

    Getting started Headset base installation Option 1: Headset base with corded or cordless phone installation To use this installation option, make sure the headset base mode is set to NO LIFTER MODE. • Plug the small end • Plug one end of the of the headset telephone line cord into base power...

  • Page 21: Option 2: Headset Base Stand-Alone Installation

    Getting started Headset base installation Option 2: Headset base stand-alone installation In order to make calls using this using this installation option, you need a , you need a telephone plugged into the same telephone line or a dial pad (sold separately).
  • Page 22 Getting started Headset base installation Option 3: Headset base with corded phone for multiple line system or digital business system installation To use this installation option, adjust the LIFTER AUDIO ADJUST switch to choose the best headset audio quality (see page 17). Make sure the headset base mode is set to LIFTER MODE.

  • Page 23: Adjust The Lifter Audio

    Getting started Headset base installation Adjust the lifter audio Press MODE on the headset base to change the mode if the LIFTER MODE light is not on. Make sure that the LIFTER MODE light on the headset base is on. Lift the corded handset from the telephone cradle.

  • Page 24: Adding And Registering A Headset

    Option 1: You can register a previously deregistered Marathon headset to your Marathon headset base (see page 19). Option 2: You can deregister your Marathon headset (see page 21) and then register it to an AT&T DECT 6.0 cordless telephone (see page 20). You can register a maximum of two headsets to a cordless telephone.

  • Page 25: Option 1: To Register A Previously Deregistered Marathon Headset To The Headset Base

    Getting started Adding and registering a headset Option 1: To register a previously deregistered Marathon headset to the headset base Make sure the battery is properly installed in the headset (see page 8). The ON/OFF light flashes twice every five seconds to indicate that the headset is not registered.

  • Page 26: Base

    Getting started Adding and registering a headset Option 2: To register the headset to an AT&T DECT 6.0 cordless telephone base You must deregister the headset from the headset base (see page 21). Make sure the battery is properly installed in the headset (see page 8).

  • Page 27: Deregistering A Headset

    Getting started Deregistering a headset If you want to register your Marathon headset to an AT&T DECT 6.0 cordless phone, you need to deregister your headset from your Marathon headset base first. Please read carefully through all the instructions on this page before beginning the deregistration process.

  • Page 28: Headset Attachments

    Getting started Headset attachments Over the ear hook To attach the ear hook to the headset: Remove any headset attachment connected to the headset. Insert the earpiece into the ear hook, as shown in Figure 1. Press the ear hook onto the earpiece, as shown in Figure 2. Hook the headset onto the desired ear.
  • Page 29 Getting started Headset attachments To adjust the headset to wear on the other ear: Hold the headset in your hand. Lift the hook upward, as shown in Figure 4. Rotate the hook 180 in a counterclockwise direction, as shown in Figure 5. Push the hook downward, as shown in Figure 6.
  • Page 30 Getting started Headset attachments To remove the ear hook from the headset: Hold the headset with one hand and the ear hook with the other hand. Lift the ear hook up until it separates from the earpiece. NOTE: To wear on the other ear, rotate the headset within the ear pad.

  • Page 31: Over The Head Band

    Getting started Headset attachments Over the head band To attach the head band to the headset for wearing on the left or right ear: Remove any headset attachment currently connected to the headset. Insert the earpiece into the loop of the ear pad, as shown in Figure 8.
  • Page 32 Getting started Headset attachments To remove the head band from the headset: Hold the headset with one hand and the head band ear pad with the other hand. Twist and pull the headset until it separates from the ear pad.

  • Page 33: Behind The Neck Band

    Getting started Headset attachments Behind the neck band When first shipped, the ear pad of the neck band is positioned to be worn on the right ear. To wear the headset on your left ear: Remove the ear pad from the neck band by carefully pulling the stem of the ear pad up through the rectangular socket at the end of the neck band, as shown in Figure 11.
  • Page 34 Getting started Headset attachments Place the neck band around your neck and over your ears. Adjust and rotate the angle of the headset until the microphone is pointing towards your mouth, as shown in Figure 14. Figure 14 NOTE: Firmly grip the padded earpiece with one hand whenever adjusting the headset microphone up or down, as shown in Figure 14.

  • Page 35: Headset Operation

    Operation Headset operation Making a call Using the headset base as a stand-alone product (installation option 2): • In order to make calls, you need to have a telephone which is already plugged into the same telephone line. When the headset base is plugged into the telephone wall jack (installation option 1 or 2): You must select NO LIFTER MODE on the headset base (see page 11).

  • Page 36: Answering A Call On The Headset

    Operation Headset operation Answering a call on the headset When the headset base is plugged into the telephone wall jack (installation option 1 or 2): • Press ON/ on the headset. When the headset base is connected to a multiple line or digital business corded telephone (installation option 3): Lift the corded handset from the telephone cradle.

  • Page 37: Ending A Call On The Headset

    Operation Headset operation Ending a call on the headset When the headset base is plugged into the telephone wall jack (installation option 1 or 2): • Press /OFF on the headset or place the headset in the headset base. When the headset base is connected to a multiple line or digital business corded telephone (installation option 3): Press /OFF on the headset or place the headset in the...

  • Page 38: Options While On Calls

    Operation Options while on calls Volume control To adjust the listening volume: While on a call, press the VOLUME /+ - keys on the side of the headset to adjust the listening volume. To adjust the speaking volume: While on a call, press the VOLUME keys on the side of the headset base to adjust the speaking volume.

  • Page 39: Switch A Call Between A Handset And Headset

    Operation Options while on calls Switch a call between a handset and headset When the headset base is plugged into the telephone wall jack (installation option 1 or 2): • To switch from the corded handset to a headset while on a call, press ON/ on the headset, then place the corded handset back into the telephone base.

  • Page 40: Multiple Headset/Handset Use

    Operation Options while on calls Multiple headset/handset use Headsets and handsets on the same telephone line can join an external call in progress, creating a conference call. The number of headsets and handsets that can join may be limited by your telephone system. See your telephone user's manual for more information.

  • Page 41: Mute

    Operation Options while on calls Mute The mute function allows you to turn off the headset microphone. You can hear the caller, but the caller cannot hear you. To mute a call: • Press MUTE/ on the headset to turn off the headset FLASH microphone.

  • Page 42: Appendix

    Appendix Troubleshooting If you have difficulty with your headset, please try the following suggestions. My headset doesn't work at all. • Make sure the power cord is securely plugged in. • Make sure the battery connector is securely plugged into the cordless headset.
  • Page 43 Appendix Troubleshooting I cannot get a dial tone. • First, try all the suggestions mentioned above. • Move the cordless headset closer to the headset base. You might have moved out of range. • If you are using LIFTER MODE, you might need to slide the LIFTER AUDIO ADJUST switch (page 17).
  • Page 44 Appendix Troubleshooting I cannot dial out. • First, try all the suggestions mentioned above. • Make sure you have a dial tone before dialing. The cordless headset may take a second or two to find the headset base and produce a dial tone. This is normal. Wait an extra second before dialing.
  • Page 45 Appendix Troubleshooting My cordless headset isn't performing normally. • Make sure the power cord is securely plugged into the headset base. Plug the unit into a different working electrical outlet not controlled by a wall switch. • Move the cordless headset closer to the headset base. You might have moved out of range.
  • Page 46 Appendix Troubleshooting I get noise, static, or weak signal even when I'm near the headset base. • If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack.
  • Page 47 Appendix Troubleshooting I hear other calls while using my headset. • Disconnect the headset base from the telephone jack, and plug in a different telephone. If you still hear other calls, the problem is probably in your building's wiring or telephone service.
  • Page 48 Appendix Troubleshooting I cannot hear a ring tone from the headset when there is an incoming call. • If you have pressed MUTE/ on the headset when it is FLASH ringing, it mutes the ring tone of the headset. The ring tone resumes on the next call.
  • Page 49 Appendix Troubleshooting The ON/OFF light on the headset is off while charging. • Make sure the power and line cords are plugged in correctly and securely. • Make sure that the battery connector is securely plugged into the cordless headset. •...

  • Page 50: Important Safety Information

    Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire or electric shock.
  • Page 51 Appendix Important safety information • If this product does not operate normally, see Troubleshooting on pages 36-43 of this user’s manual. If you cannot solve the problem, or if the product is damaged, refer to Limited warranty on pages 62-65. Do not open this product except as may be directed in your user’s manual.

  • Page 52: Especially About Cordless Headsets

    Appendix Important safety information Especially about cordless headsets • Privacy: The same features that make a cordless headset convenient create some limitations. Telephone calls are transmitted between the headset base and the headset by radio waves, so there is a possibility that your cordless headset conversations could be intercepted by radio receiving equipment within range of the cordless headset.
  • Page 53 Appendix Important safety information The RBRC® Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle lithium-ion rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center.

  • Page 54: Precautions For Users Of Implanted Cardiac Pacemakers

    Appendix Important safety information Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable cordless telephones and implanted cardiac pacemakers.

  • Page 55: For C-Ul Compliance

    Appendix For C-UL compliance In compliance with the bilingual requirements for safety, caution, and warning markings of Canadian Federal and Provincial/ Territorial statutes and regulations, the French version of Important safety information is included. Mesures de sécurité importantes Ce symbole vous alertera d’informations importantes ou d’instructions d’entretien pouvant apparaître dans ce guide d’utilisation.
  • Page 56 Appendix For C-UL compliance • N’utilisez pas ce produit près de l’eau ou lorsque vous êtes mouillés. Par exemple, ne l’utilisez pas dans des sous-sols humides ou sous la douche, ou près d’une piscine, d’un bain, d’un évier de cuisine, ou d’une cuve de lavage. N’utilisez pas de liquides, ou de vaporisateurs aérosol de nettoyage.
  • Page 57 Appendix For C-UL compliance MISES EN GARDE: • N’utilisez seulement l’adaptateur inclus avec ce produit. • N’utilisez que la pile de rechargeable incluse ou une pile de rechange. • Afin de prévenir les risques d’incendie ou d’explosion de la pile, replacez la pile avec une pile du même type.
  • Page 58 Appendix For C-UL compliance • Interférences potentielles aux téléviseurs: Certains casques d’écoute sans fil fonctionnent sur des fréquences pouvant causer des interférences aux téléviseurs et magnétoscopes. Pour réduire ou prévenir de tels parasites, ne pas déposer le socle du casque d’écoute à proximité d’un téléviseur ou magnétoscope, ni directement sur celui-ci.
  • Page 59 Appendix For C-UL compliance MISES EN GARDE: • Il y a une faible risque d’explosion si vous utilisez le mauvais type de pile. N’utilisez que la pile rechargeable incluse ou conçue pour fonctionner avec votre appareil. • Remplacez cette pile en respectant les instructions et les limitations spécifiées dans ce guide d’utilisation.
  • Page 60 Appendix For C-UL compliance Mesures préventives pour les utilisateurs de stimulateurs cardiaques implantés dans l’organisme Stimulateurs cardiaques (ne s’applique qu’aux téléphones sans fil numériques) : L’organisme ‘Wireless Technology Research, LLC (WTR)’, une firme de recherche indépendante, a mené une évaluation pluridisciplinaire des interférences entre les téléphones sans fil portatifs et les stimulateurs cardiaques implantés dans l’organisme.

  • Page 61: Maintenance

    Appendix Appendix Maintenance Taking care of your headset • Your cordless headset contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the headset down gently. Save the original packing materials to protect your headset if you ever need to ship it. Avoid water •...

  • Page 62: Fcc, Acta And Ic Regulations

    Appendix FCC, ACTA and IC regulations FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX.
  • Page 63 Appendix FCC, ACTA and IC regulations If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible.
  • Page 64 Appendix FCC, ACTA and IC regulations Industry Canada This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 65 Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
  • Page 66 Appendix FCC, ACTA and IC regulations To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria.

  • Page 67: California Energy Commission Battery Charging Testing Instructions

    Appendix California Energy Commission battery charging testing instructions This headset is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all headset functions, except battery charging, will be disabled.

  • Page 68: Limited Warranty

    Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit www.telephones.att.com 1 (800) 222-3111 or call 1 (866) 288-4268 In Canada, dial What does this limited warranty cover?
  • Page 69 Appendix Limited warranty How long is the limited warranty period? The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty, this limited warranty also applies to repaired or replacement PRODUCT for a period of either (a) 90 days from the date the repaired or replacement PRODUCT is shipped to you or...
  • Page 70 Appendix Limited warranty • PRODUCT returned without a valid proof of purchase (see item 6); or • Charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit. How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com 1 (800) 222-3111...
  • Page 71 Appendix Limited warranty Include a “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased (PRODUCT model) and the date of purchase or receipt; and Provide your name, complete and correct mailing address, and telephone number. Other limitations This warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT.

  • Page 72: Technical Specifications

    Experience the best in long-range coverage and clarity, provided by a unique antenna design and advances in noise-filtering technology. The Marathon is a fully cordless DECT 6.0 headset offering a range of up to 500 feet. Open range test was performed by Wyle Laboratories, an independent commercial test facility.

  • Page 73: Index

    Index Index Incoming calls AC adapter, 14, 15, 16 Adjust the lifter audio, 17 answer, 30 Alert tones, 3 end, 31 Indicator lights, 1, 6 Answer calls, 30 Intercom, 34 Auto off, 31 Intercom call transfer, 34 Battery charging, 10 Battery installation, 8 Lights, 1, 6 Listening volume, 32...
  • Page 74 Index Index Receiving calls, 30 Registering headset, 18 Safety information, 44–48 Speaking volume, 32 Switch a call, 33 Technical specifications, 66 Temporary ring tone silencing, 31 Troubleshooting, 36–43 Volume controls, 32 Warranty, 62–65...
  • Page 75 Synapse® and SynJ® are registered trademarks of Advanced American Telephones. RBRC® and 1-800-8-BATTERY® are registered trademarks of the Rechargeable Battery Recycling Corporation. Marathon™ is a trademark of Headsets.com, licensed to Advanced American Telephones. Printed in China. Issue 1.0 AT&T 03/16.

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