Warranty - EcoWater ECR 3500R20 Owner's Manual

ECOWATER
S Y S T E M S
Congratulations! You have just purchased the highest quality water conditioning product on the market.
To whom is this warranty extended?
EcoWater Systems LLC warrants its products to the original owner and guarantees that the products will be free from defects
in materials and workmanship from the original date of installation.
How does my warranty work?
If, during the respective warranty period, a part proves, after inspection by EcoWater, to be defective, EcoWater will, at its sole
option repair or replace that part at no charge, other than normal shipping, installation or service charges.
What is covered by the warranty?
EcoWater Systems LLC guarantees that,
for the LIFETIME of the original owner, the SALT TANK and the MINERAL TANK will not rust, corrode, leak, burst, or in any
other manner fail to perform their proper functions and that,
for a period of TEN YEARS, the VALVE BODY will be free of defects in materials and workmanship and will perform its proper
function and that,
for a period of FIVE YEARS, the ELECTRONIC FACEPLATE and ALL OTHER PARTS, including the HYDROLINK
will be free of defects in materials and workmanship and will perform their normal functions.
Only on models designated as ERR on the rating decal, is the media bed guaranteed, for the lifetime of the original owner, to
be free of defects in materials and workmanship and to remove chlorine taste and odor from a municipal water supply.
Only on models designated as ERRC on the rating decal, is the media bed guaranteed, for a period of TEN YEARS, to remove
chloramines and chlorine taste and odor from a municipal water supply.
How do I obtain warranty service?
Should you need service, your local, independent EcoWater Dealer is only a phone call away.
PHONE:____________________________________________________________
To obtain warranty service, notice must be given, within thirty (30) days of the discovery of the defect, to your local EcoWater
Systems dealer.
If I need a part replaced after the factory warranty expires, is the replacement part warranted?
Yes, EcoWater Systems LLC warrants FACTORY REPAIRS as well as all REPLACEMENT PARTS for a period of 90 DAYS.
This warranty does not include normal shipping, installation or service charges.
Are any additional warranties available?
We are pleased to say, YES! EcoWater Systems LLC sells an EXTENDED, PARTS ONLY WARRANTY for the ELECTRON-
ICS portion of your product. This warranty is called the "Perfect Ten" and extends the five year warranty on the electronic FACE-
PLATE, WIRING HARNESS, DRIVE MOTOR, POWER SUPPLY, POWER CORD, SENSOR HOUSING, and MICRO SWITCH-
ES to a total of TEN YEARS from the date of original installation. Your local dealer will provide details regarding this warranty
or will refer you to the factory for additional information. In addition, the 3500 SERIES product carries the CREST OF EXCEL-
LENCE GUARANTEE that, should you experience a repetitive problem that remains uncorrected, EcoWater will, during the
FIRST YEAR OF INSTALLATION, replace the product with the exact or comparable product.* This guarantee may be subject
to normal shipping and installation or service charges.
General Provisions
The above warranties are effective provided the water conditioner/refiner is operated at water pressures not exceeding 125 psi,
and at water temperatures not exceeding 120°F (and on a municipal chlorinated water supply - models designated as ERR on
the rating decal); provided further that the water conditioner/refiner is not subject to abuse, misuse, alteration, neglect, freezing,
accident or negligence; and provided further that the water conditioner/refiner is not damaged as the result of any unusual force
of nature such as, but not limited to, flood, hurricane, tornado or earthquake. EcoWater Systems LLC is excused if failure to
perform its warranty obligations is the result of strikes, government regulation, materials shortages, or other circumstances
beyond its control.
*THERE ARE NO WARRANTIES ON THE WATER CONDITIONER/REFINER BEYOND THOSE SPECIFICALLY DESCRIBED ABOVE. ALL
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PUR-
POSE, ARE DISCLAIMED TO THE EXTENT THEY MIGHT EXTEND BEYOND THE ABOVE PERIODS. THE SOLE OBLIGATION OF ECOW-
ATER SYSTEMS LLC UNDER THESE WARRANTIES IS TO REPLACE OR REPAIR THE COMPONENT OR PART WHICH PROVES TO BE
DEFECTIVE WITHIN THE SPECIFIED TIME PERIOD, AND ECOWATER IS NOT LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAM-
AGES. NO ECOWATER DEALER, AGENT, REPRESENTATIVE, OR OTHER PERSON IS AUTHORIZED TO EXTEND OR EXPAND THE
WARRANTIES EXPRESSLY DESCRIBED ABOVE.
Some states do not allow limitations on how long an implied warranty lasts or exclusions or limitations of incidental or conse-
quential damage, so the limitations and exclusions in this warranty may not apply to you. This warranty gives you specific legal
rights, and you may have other rights which vary from state to state. This warranty applies to consumer-owned installations only.
LIMITED WARRANTY
EcoWater Systems LLC Advantage Warranty
Series 3500 & 3502 Water Conditioning System
3

Warranty

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