Tf-Rack Troubleshooting - Yamaha TF-Rack Quick Manual

Problems and Causes
No sound
The input source (input port) settings for the input channel are
incorrect.
The corresponding channel is turned off.
The fader level for the corresponding channel is turned down.
Phantom power is not being supplied (when using a condenser
mic).
The mute is on.
Too much gate is being applied.
Sound level is too low
The gain is too low.
Too much gate or compression is being applied.
Sound is distorted
The gain is too high.
The audio being input is too high.
No audio heard from portable audio player connected to iPad connector
The input source for ST IN 1 is not correct.
The connected portable audio player is not compatible with the
console.
No audio heard from the computer directly connected to the unit
The console and computer are not assigned to the same subnet
mask.
Cannot find the USB driver for Mac
The console utilizes Core Audio drivers; no additional drivers are
needed.
Cannot input audio from Tio1608-D
The NY64-D is not installed correctly in the expansion slot.
The console is not connected correctly to the Dante network.
Settings related to the Tio1608-D are not correct.
Dante patch settings are not configured.
Dante Device Configuration for the Tio1608-D or NY64-D is
incorrect.
Cannot control Tio1608-D headamp from console (but audio input/output is functioning)
The unit's HA Control is turned off.
More than two consoles or R Remote applications are connected.
Input source (input port) settings are not set to "SLOT".
Check the input source (input port) settings on the INPUT screen.
Use the FADER section in the OVERVIEW screen or the CH VIEW screen to turn the channel on.
Use the FADER section in the OVERVIEW screen or the CH VIEW screen to turn up the fader level.
Set "+48V Master" on the SETUP screen to on, and then turn on phantom power on the corresponding INPUT screen.
Check the MUTE keys.
Check the settings on the GATE screen.
Adjust the gain on the INPUT screen.
Check the settings on the GATE or COMP screens.
Adjust the gain on the INPUT screen.
Lower the volume of the audio source.
Set the INPUT source to "PLAYBACK".
For information about compatible portable audio players, refer to the Reference Manual. For the latest information, visit the
Yamaha pro audio website.
If using Static IP address provisioning, set the console to the same subnet mask as the computer.
If using DHCP provisioning, connect the console and the computer to a network router, and make sure the computer is
configured to receive its network settings automatically (i.e., from a DHCP server).
You do not need to install USB drivers when connecting the unit to a Mac. You can use the unit without installing any special
drivers.
Make sure the NY64-D is installed correctly.
Make sure the console is connected correctly to the Dante network.
Make sure the UNIT ID switch, QUICK CONFIG switch, and DIP switches on the rear panel of the Tio1608-D are in the correct
positions.
When using Quick Config:
Make sure the QUICK CONFIG switch on the Tio1608-D is in the "on" position.
Make sure the Quick Config button on the console's SLOT SETUP screen is turned on.
When not using Quick Config:
Use Dante Controller to configure the Dante patch settings.
When using Quick Config: Enable Quick Config and then restart the unit and the Tio1608-D.
When not using Quick Config: Use Dante Controller to configure the devices.
Turn on the HA button on the unit's SLOT SETUP screen.
Make sure there are only two consoles or R Remote applications on the Dante network that can control the Tio1608-D headamp
and then restart the Tio1608-D.
Set the INPUT SELECT on the console's INPUT screen to SLOT.

9. TF-RACK Troubleshooting

Solutions
21
TF-RACK Quick Guide