Frequently Asked Questions
Will Lyric still work if Wi-Fi connection is lost?
Yes, some features, including shortcuts and geofencing, are managed only
through the Lyric app and will not function while the connection is down. The
temperature can be adjusted directly at the thermostat. Lyric will automatically
reconnect to Wi-Fi once the network is restored.
Will Lyric work with a Static IP Address Network scheme?
No, the router network needs to be set up for Dynamic Host Control Protocol
(DHCP) for the thermostat to dynamically get an IP address. Consult the router's
manual for set up instructions.
What Wi-Fi security standards are compatible with Lyric?
Lyric is not finding the in home Wi-Fi network.
Lyric operates in the 2.4GHz range. That may be why the thermostat does not
see the network but the smartphone, which operates in both the 2.4 and 5.0 GHz
range, sees the network. Most routers will broadcast two networks, one SSID on
the 5.0 GHz radio and one SSID on the 2.4 GHz radio.
Can Lyric be used in a home that does not have Wi-Fi?
Lyric can work as a basic thermostat without Wi-Fi. The key features, including
location based temperature control and custom shortcuts, require a
Is Wi-Fi needed to control ventilation, humidity or dehumidification?
Yes, these features are managed through the Lyric app.