Frequently Asked Questions - Honeywell RET97A5 User Manual

Frequently asked questions

Q Will my thermostat still work if I lose my Wi-Fi connection? :
: A Yes, the thermostat will operate your heating and/or cooling system with or without
Wi-Fi.
Q How do I find the password to my router? :
: A Contact the manufacturer of the router or check the router documentation.
Q Why am I not seeing my Wi-Fi setup page? :
: A You are probably connected only to your router, not to your thermostat. Try
connecting to the thermostat again.
Q Why isn't my thermostat connecting to my Wi-Fi router even though it is very :
close to the thermostat?
: A Verify that the password entered for the Wi-Fi router is correct.
Q My thermostat is unable to register to the Total Connect Comfort website. :
: A Verify that the thermostat is correctly enrolled on your homeWi-Fi network. At
Menu > Wi-Fi Setup, check for the Wi-Fi-signal strength icon. Verify that the Wi-Fi
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