Troubleshooting - Sage BPR700 Instruction Book

Troubleshooting

PROBLEM
The lid cannot be opened at the
end of the cooking cycle
'Open Lid' is displayed on the LCD
when the lid is open
Steam is escaping from the lid
OR
Safety locking pin does not rise
OR
Cooker is not getting to pressure
OR
Timer will not count down
The cooker automatically switches
to keep warm without going
through a complete cooking cycle
Water is collecting on
the benchtop
28
EASY SOLUTION
• Press the STEAM RELEASE button until all internal pressure is
released and the cooker can be opened.
• Once all internal pressure has been released using the STEAM
RELEASE button, turn the pressure release valve to the open
position, facing away from the lid knob.
• If this occurs frequently, the cooker may need to be adjusted to
suit your current altitude. Follow "Altitude Adjust" instructions on
page 15.
• Turn the lid knob clockwise and counter clockwise.
• Assemble the lid correctly ensuring there is no gap between lid
arm and the stainless steel lid. The sealing nut should be screwed
on tightly. Follow step 5 on page 12.
• Ensure the silicone lid seal is clean, free from damage or cracks and
is properly inserted. Follow step 4 on page 12.
• Ensure that the safety locking pin can move freely up and down.
Follow step 6a on page 26.
• When the lid is locked, ensure the safety locking pin is properly
aligned within the opening of the lid arm. See step 7, page 18.
• Ensure that the pressure release valve is properly seated in position
and facing the lid knob. Follow step 8 on page 19.
• Add more liquid/food to the bowl. There should be a minimum of
1 litre combined food and liquid.
• If problem persists, call Sage Customer Service.
• Add more water to the cooking bowl and restart the cycle.
• Ensure the cooker is on a flat level surface and that the
condensation drip cup is installed on the back of the cooker.
Follow "Preparing the Fast Slow Pro" instructions on page 12.
• Empty the condensation drip cup.