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10. Troubleshooting
Message
"Memory is full. Press [Write]
to write the current scanned
data to the memory storage
device, or press [Cancel] to
delete."
Messages Displayed on the Client Computer
This section describes likely causes of and possible solutions for the main error messages displayed on
the client computer when you use the TWAIN driver. If a message not described here appears, follow
the instruction.
Message
"Any of Login User Name,
Login Password or Driver
Encryption Key is incorrect."
"Authentication succeeded.
However, the access
privileges for scanner
function has been denied."
"Cannot add any more
scanning mode."
"Cannot specify any more
scanning area."
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Cause
The scan could not be
completed because there
was insufficient hard disk
memory when the scanned
data was saved to the
memory storage device.
Cause
The entered login user
name, password, or driver
encryption key was invalid.
The logged in user name
does not have permissions
for scanner function.
The maximum number of
registrable scan modes has
been exceeded.
The maximum number of
registrable scan modes has
been exceeded.
Solution
Specify whether or not to save the
scanned document to the memory
storage device.
Solution
Check your login user name, login
password, or driver encryption key,
and then enter them correctly. For
details about login user name, login
password, and driver encryption key,
see Security Guide.
For details about how to set
permissions, see Security Guide.
The maximum number of modes that
can be stored is 100. Delete unneeded
modes.
The maximum number of scanning
areas that can be stored is 100. Delete
unneeded scanning areas.
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