HP ProLiant DL380 Generation 5 Quickspecs page 3

Hide thumbs Also See for ProLiant DL380 Generation 5:

QuickSpecs

Overview

greater flexibility in performing defective parts replacement

Warranty:

This product is covered by a global limited warranty and supported by HP Services and a worldwide network of HP

Authorized Channel Partners resellers. Hardware diagnostic support and repair is available for three years from date of

purchase. Support for software and initial setup is available for 90 days from date of purchase. Enhancements to

warranty services are available through HP Care Pack services or customized service agreements. Hard drives have

either a one year or three year warranty; refer to the specific hard drive QuickSpecs for details.

NOTE: Server Warranty includes 3-Year Parts, 3-Year Labor, 3-Year Onsite support with next business day response.

NOTE:

Warranty repairs may be accomplished through the use of Customer Self Repair (CSR) parts. These parts fall into two

categories: 1) Mandatory CSR parts are designed for easy replacement. A travel and labor charge will result when

customers decline to replace a Mandatory CSR part; 2) Optional CSR parts are also designed for easy replacement but

may involve added complexity. Customers may choose to have HP replace Optional CSR parts at no charge. Additional

information regarding worldwide limited warranty and technical support is available at:

http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html

DA - 12477

North America — Version 63 — September 23, 2010

HP ProLiant DL380 Generation 5 (G5)

Page 3

Table of Contents