Grand Cafe CSM07ALP Operator's Manual page 23

Grand Hall Enterprise Co., Ltd. will warrant to the ORIGINAL PURCHASER of this gas smoker that it will be free
of defects in material and workmanship for set periods below from the date of purchase when used under normal
outdoor use and correct assembly:
Full Warranty on Smoker – 1 year
(except for paint loss, rusting and ignitor battery)
Stainless Steel Parts and Tube Burner – 5 years no rust through
Cooking Grids – 3 years no rust through
Grand Hall will require reasonable proof of your date of purchase. Therefore, you should send in the owner
registration card or register online at www.grandhall.com. Save your receipt in case it is required as proof of
purchase.
This Limited warranty is limited to repair or replacement of parts, at Grand Hall's option that proved to be
defective under normal use and service.
Grand Hall may require the return of defective parts for examination before issuing replacement parts or
repairs. If you are required to return defective parts, transportation charges must be prepaid.
Upon examination and to Grand Hall's satisfaction, if the original part is proven defective Grand Hall may
approve your claim and elect to replace such parts without charge. You are responsible for shipping charges of
such replacement parts.
This Warranty does not cover any failures or operating difficulties due to accident, abuse, misuse, alteration,
misapplication, vandalism, improper installation, maintenance or service, damages caused by flashback fires or
grease fires, as set out in this Operator's Manual.
This warranty does not cover scratches, dents, corrosion or discoloration caused by weather, heat, abrasive and
chemical cleaners or any tools used in the assembly or installation of this unit. This warranty does not cover
batteries, paint loss, surface rust or stainless steel discoloration which is considered normal wear. This warranty
does not cover the cost of any inconvenience, personal injury or property damage due to improper use or product
failure.
Deterioration or damage due to severe weather conditions such as hail, hurricane, earthquakes, tsunami, torna-
does, Acts of God or terrorism, discoloration due to exposure to chemicals either directly or in the atmosphere, is
not covered by this Limited Warranty.
No returns will be accepted without prior authorization from Grand Hall. Authorization for return may be
obtained by calling 1-800-761-5456 8 am – 4:30 pm CST, Monday through Friday.
Warranty Restrictions
•
This smoker is safety certified for use only in the country where purchased. Modifi-
cation for use in any other location is a safety hazard and will void the warranty.
• This warranty gives you specific legal rights, and you may also have other rights
which vary from state to state.
Manufacturer:
Grand Hall Enterprise Co., Ltd.
9th Fl., No.298, Rueiguang Rd., Neihu,
Taipei, Taiwan (114)
Grand Hall Limited Warranty