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FLEXIDOME IP
panoramic 6000/7000 IC
8.2
Testing the network connection
The ping command can be used to check the connection
between two IP addresses. This allows testing whether a device
is active in the network.
1.
2.
If the device is found, the response appears as "Reply from ... ",
followed by the number of bytes sent and the transmission time
in milliseconds. Otherwise, the device cannot be accessed via
the network. This might be because:
–
–
8.3
Customer service
If a fault cannot be resolved, please contact your supplier or
system integrator, or go directly to Bosch Security Systems
Customer Service.
The version numbers of the internal firmware can be viewed on
a service page. Please note this information before contacting
Customer Service.
1.
2.
Bosch Security Systems
Open the DOS command prompt.
Type ping followed by the IP address of the device.
The device is not properly connected to the network. Check
the cable connections in this case.
The device is not correctly integrated into the network.
Check the IP address, subnet mask, and gateway address.
In the address bar of your browser, after the unit IP
address, enter: /version
for example: 192.168.0.80/version
Write down the information or print out the page.
Troubleshooting | en
2016.08 | v1.0 | AM18-Q0707
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