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Guarantee/Customer Service - Electrolux ESI 65010 User Manual

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Guarantee/Customer Service

Our appliances are produced with the
greatest of care. However, a defect
may still occur.
Our consumer services department
will repair this upon request, either
during or after the guarantee period.
The service life of the appliance will
not, however, be reduced as a result.
This declaration of guarantee terms is
based on European Union Directive
99/44/EC and the provisions of the
Civil Code. The statutory rights that
the consumer has under this
legislation are not affected by this
declaration of guarantee terms.
This declaration does not affect the
vendor's statutory warranty to the end
user. The appliance is guaranteed
within the context of and in adherence
with the following terms:
1. In accordance with provisions laid
down in paragraphs 2 to 15, we
will remedy free of charge any
defect that occurs within 24
months from the date the
appliance is delivered to the first
end user. These guarantee terms
do not apply in the event of use
for professional or equivalent
2. Performing the guarantee means
that the appliance is returned to
the condition it was in before the
defect occurred. Defective parts
are replaced or repaired. Parts
replaced free of charge become
our property.
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3. So as to avoid more severe
damage, the defect must be
brought to our attention
4. Applying the guarantee is subject
to the consumer providing proof of
purchase showing the purchase
and/or delivery date.
5. The guarantee will not apply if
damage caused to delicate parts,
such as glass (vitreous ceramic),
synthetic materials and rubber, is
the result of inappropriate use.
6. The guarantee cannot be called
on for minor faults that do not
affect the value or the overall
reliability of the appliance.
7. The statutory warranty does not
apply when defects are caused
– a chemical or electrochemical
reaction caused by water,
– abnormal environmental
conditions in general,
– unsuitable operating conditions,
– contact with harsh substances.
8. The guarantee does not apply to
defects due to transport which
have occurred outside of our
responsibility. Nor will the
guarantee cover those caused by
inadequate installation or
assembly, lack of maintenance or
failure to respect the assembly
instructions or directions for use.



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