D-Link DCS-820L User Manual page 40

Appendix C: Warranty
or replaced packages will be shipped to the customer via Purolator Canada or any common carrier selected by D-Link. Return shipping
charges shall be prepaid by D-Link if you use an address in Canada, otherwise we will ship the product to you freight collect. Expedited
shipping is available upon request and provided shipping charges are prepaid by the customer. D-Link may reject or return any product
that is not packaged and shipped in strict compliance with the foregoing requirements, or for which an RMA number is not visible from
the outside of the package. The product owner agrees to pay D-Link's reasonable handling and return shipping charges for any product
that is not packaged and shipped in accordance with the foregoing requirements, or that is determined by D-Link not to be defective or
non-conforming.
• RMA phone number: 1-800-361-5265 Hours of Operation: Monday-Friday, 9:00AM – 9:00PM EST
What Is Not Covered:
The Limited Warranty provided herein by D-Link does not cover: Products that, in D-Link's judgment, have been subjected to abuse, accident, alteration,
modification, tampering, negligence, misuse, faulty installation, lack of reasonable care, repair or service in any way that is not contemplated in the
documentation for the product, or if the model or serial number has been altered, tampered with, defaced or removed; Initial installation, installation
and removal of the product for repair, and shipping costs; Operational adjustments covered in the operating manual for the product, and normal
maintenance; Damage that occurs in shipment, due to act of God, failures due to power surge, and cosmetic damage; Any hardware, software,
firmware or other products or services provided by anyone other than D-Link; and Products that have been purchased from inventory clearance or
liquidation sales or other sales in which D-Link, the sellers, or the liquidators expressly disclaim their warranty obligation pertaining to the product.
While necessary maintenance or repairs on your Product can be performed by any company, we recommend that you use only an Authorized D-Link
Service Office. Improper or incorrectly performed maintenance or repair voids this Limited Warranty.
Disclaimer of Other Warranties:
EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN OR AS REQUIRED BY LAW, THE PRODUCT IS PROVIDED "AS-IS" WITHOUT ANY WARRANTY
OF ANY KIND WHATSOEVER INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
NON-INFRINGEMENT. IF ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY TERRITORY WHERE A PRODUCT IS SOLD, THE DURATION OF
SUCH IMPLIED WARRANTY SHALL BE LIMITED TO THE DURATION OF THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE. EXCEPT AS EXPRESSLY
COVERED UNDER THE LIMITED WARRANTY PROVIDED HEREIN, THE ENTIRE RISK AS TO THE QUALITY, SELECTION AND PERFORMANCE OF THE
PRODUCT IS WITH THE PURCHASER OF THE PRODUCT.
Limitation of Liability:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, D-LINK IS NOT LIABLE UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL
OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE PRODUCT, INCONVENIENCE OR DAMAGES OF ANY CHARACTER, WHETHER DIRECT, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, LOSS OF REVENUE OR PROFIT, WORK
STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, FAILURE OF OTHER EQUIPMENT OR COMPUTER PROGRAMS TO WHICH D-LINK'S PRODUCT
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