Troubleshooting - Samsung MC32J7035 User Manual

Troubleshooting

Problem
Turntable
While turning, the There is no roller ring,
turntable comes out of or the roller ring is not
place or stops turning. properly in place.
The turn table drags The roller ring is not
while turning. properly in place, there
is too much food, or the
container is too large and
touches the inside of the
microwave.
The turn table rattles Food residue is stuck to
while turning and is the bottom of the oven.
noisy.
Grill
Smoke comes out During initial operation,
during operation. smoke may come from
the heating elements
when you first use the
oven.
Food is on the heating
elements.
Food is too close to the
grill.
Food is not properly
prepared and/or
arranged.
44 English
MC32J7035AK_EN_DE68-04334B-02_EN.indd 44
Cause Action
Install the roller ring and
then try again.
Adjust the amount of
food and do not use
containers that are too
large.
Remove any food residue
stuck to the bottom of
the oven.
This is not a malfunction,
and if you run the oven
2-3 times, it should stop.
Let the oven cool
and then remove the
food from the heating
elements.
Put the food a suitable
distance away while
cooking.
Make sure food is
properly prepared and
arranged.
Problem Cause
Oven
The oven does not heat. The door is open.
Smoke comes out During initial operation,
during preheating. smoke may come from
the heating elements
when you first use the
oven.
Food is on the heating
elements.
There is a burning or Plastic or non heat-
plastic smell when using resistant cookware is
the oven. used.
There is a bad smell Food residue or plastic
coming from inside the has melted and stuck to
oven. the interior.
Action
Close the door and try
again.
This is not a malfunction,
and if you run the oven
2-3 times, it should stop.
Let the oven cool
and then remove the
food from the heating
elements.
Use glass cookware
suitable for high
temperatures.
Use the steam function
and then wipe with a dry
cloth.
You can put a lemon slice
inside and run the oven
to remove the odour
more quickly.
12/30/2015 3:47:50 PM