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Artjet 20 This user guide contains information on day-to-day use and care of your printer. You will find further information about the printer features and functions in the On-Line Help that is loaded when you install the driver contained in the Installation CD...
Operating position Place your printer in the position most suited to your work place. Click the corresponding printer position in the Options tab in the Printer Monitor. • horizontal vertical The choice of operating position does not affect the printer performance. User guide...
Printer operator panel The printer operator panel has two buttons and a light indicator. “Power” “Paper” “Paper” “Power” Horizontal operating position Vertical operating position Printer states The behaviour of the buttons and light indicator will depend on the printer’s status. •...
Buttons - special functions Function Buttons Description Print head carriage Hold down Power and Toggles the print head carriage loading/rest position. movement press Paper, then release The light indicator flashes with a simple ON-OFF both buttons together sequence. This operation can also be done from the Printer Monitor. Print test Hold down Power and The light indicator flashes with a two-flash sequence.
Light indicator The status of the light indicator indicates the different printer conditions. Status Condition The printer is not powered. The printer is powered. flashing slowly The printer is receiving data. flashing rapidly An operating error has occurred: Paper out condition. Solution: Load paper (see “Loading paper ...
More about print heads Replacing print heads You should remove a print head from the printer ONLY to replace it or to repeat its insertion in the case of faulty printing. In the description of the operator tasks in this section, the illustrations on the left refer to the vertical printer position, those on the right, to the horizontal position.
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the colour print head. Pulling upwards by the thumb and finger grip: remove the black print head, remove the colour print head. Insert a new print head of the SAME type (black/colour) and close the printer cover. Click on the appropriate New Head button in the Printer Care tab in the Printer Monitor and then run the Align function in the same tab.
Print head care and precautions If you have problems inserting the print head: • Make sure the print head carriage is in the print head loading position. • Check that the print head/chamber is clean and free of foreign bodies. •...
Cleaning the print heads The print heads are cleaned automatically at regular intervals while the printer is powered. This operation clears the print head nozzles, guaranteeing the ink flow. If you have a problem with the printing quality that is not solved by this automatic nozzle clearing operation, you can do the same operation, using the “CLEAN”...
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Clean the print nozzles This operation MUST NOT be repeated systematically, as it will damage the print head. It should ONLY be attempted as a last resort, before changing the print head. Dampen a tissue handkerchief with distilled water; squeeze it slightly to remove any excess water. Press the “Change”...
More about paper and special printing media In the description of the operator tasks in this section, the illustrations on the left refer to the vertical printer position, those on the right to the horizontal printer position. You can insert up to 150 sheets of any plain paper format in the main automatic feeder, up to 10 sheets at a time in the second automatic feeder or one sheet at a time through the manual feeder.
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• Banners (only from the main sheet feeder) (To simplify this operation, empty and remove the output tray.) Place the banner as a single pack in the main feeder and close the adjustable guides against the paper edges, making sure that it is not held too tightly nor has too much play. The leading edge must be facing into the printer, the first page must be on the top of the pack and the printing surface must be facing towards the paper tray.
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• Standard size pages in the second feeder. The paper loading procedure for these formats is described in “Loading paper/envelopes from the second feeder” in the Installation Guide. • Envelopes or small formats in the second feeder. The paper loading procedure for these formats is described in “Loading paper/envelopes from the second feeder”...
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• Standard size pages in both the main feeder and the second feeder. • Standard size pages in the main feeder, and envelopes or small formats in the second feeder. • Envelopes or small formats in both the main feeder and the second feeder. User guide...
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• Manual single sheet feeder When the printer is vertical, align the sheet of paper with the right hand guide. The printing surface – should be facing upwards. When the printer is horizontal, align the sheet of paper with the left hand guide. The printing –...
Printing media Paper sizes Format Size Top Margin Bottom Margin Left Margin Right Margin Single Sheets A4 size 8.27 x 11.7 in 0.04 inch 0.71 inch 0.13 inch 0.13 inch 210 x 297 mm 1.00 mm 18.00 mm 3.30 mm 3.30 mm A5 size 5.85 x 8.27 in...
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Format Size Top Margin Bottom Margin Left Margin Right Margin 4.46 x 6.37 in 0.04 inch 0.71 inch 0.04 inch 0.04 inch 114 x 162 mm 1.00 mm 18.00 mm 1.00 mm 1.00 mm 4.92 x 6.93 in 0.04 inch 0.71 inch 0.04 inch 0.04 inch...
Paper types qEnvelopes You can insert 80 g/m envelopes either in packs of up to 25 in the main feeder or 3 at a time through the second feeder. You MUST use the intermediate rear guide if you use the main feeder. The envelopes must inserted with their short side as the leading edge, the printing side face down and the sealing flap to the right (printer vertical) or to the left (printer horizontal).
Driver settings Always make sure that you have selected in your printer driver the Paper Source, Paper Type and Paper Format features that correspond to the feeder and the type of printing media you intend to use. In particular, the colour calibration in the driver is set specifically for each of the different types of media handled, so an incorrect setting will result in unsatisfactory print-out quality.
Supplies To guarantee the correct functioning of your printer and optimun print quality, you should always use manufacturer original supplies. Print heads Disposable black print cartridge B0217 G Disposable high-quality three-colour print cartridge B0218 R Printing media Description Format Contents Plain paper 500 sheets Coated paper...