Maintaining The Hp P4800 G2 Solution; Troubleshooting; Locating The Hp P4800 G2 Solution Warranty Entitlement Labels - HP P4800 G2 Maintenance Manual
San solution for bladesystem
Hide thumbs
Also See for P4800 G2:
- Maintenance manual (53 pages) ,
- Release note (8 pages) ,
- Quick start manual (2 pages)
Table of Contents
Advertisement
3 Maintaining the HP P4800 G2 solution
This chapter provides information to troubleshoot, upgrade, and recover the HP P4800 G2 solution.
Troubleshooting
For detailed troubleshooting information about the HP P4800 G2 solution components, see the
documents listed in
Table 1 Component troubleshooting information
Component
HP 4460sb G2 server blade
HP 4000sb server blade
HP Smart Array P700m controller
HP 3Gb SAS BL switch
Disk enclosure
Blade enclosure
CMC does not detect drives
Symptom
The server blade will not boot the CMC, or the CMC does not list the storage drives or OS
boot drives.
Cause
The BIOS was reset to factory defaults.
Resolution
Reset the BIOS by selecting Onboard P410i as the boot controller.
1.
Restart the server blade, upon power on, press F9 to enter BIOS setup menu.
2.
Select Boot Controller Order.
3.
Select Ctrl:2 PCI Embedded HP Smart Array P410i controller.
4.
Select Controller Order 1.
5.
To exit the submenu, press Esc.
6.
To exit the setup menu, press Esc.
7.
To confirm the changes, press F10.
8.
Confirm that the PCI Embedded HP Smart Array P410i controller is listed as the Current Boot
Controller.
Locating the HP P4800 G2 solution warranty entitlement labels
You must locate and identify the serial number on the HP P4800 G2 solution components to obtain
service under the warranty. A warranty entitlement label (see
of the following locations on the HP P4800 G2 solution:
Top of the disk enclosure drawer. To access the label, pull out a disk enclosure drawer and
look at the top of the drawer near the front.
Right side of the server blade. To access the label, pull out the affected server blade and look
on the right side of the blade.
Table 1 (page
13).
Resource
HP ProLiant BL460c G7 Server Blade User Guide
HP ProLiant Servers Troubleshooting Guide
HP ProLiant BL460c G6 Server Blade User Guide
HP ProLiant Servers Troubleshooting Guide
HP Smart Array Controllers for HP ProLiant Servers User Guide.
HP 3Gb SAS BL Switch user guide
HP 600 Modular Disk System Maintenance and Service Guide
HP BladeSystem c-Class Enclosure Troubleshooting Guide
Figure 6 (page
14)) is placed in each
Troubleshooting
13
Advertisement
Table of Contents
