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HP P4800 G2 Maintenance Manual

San solution for bladesystem
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HP
P4800 G2 SAN Solution for BladeSystem
Maintenance Guide
Abstract
This guide explains how to back up, restore, upgrade, and otherwise maintain the HP P4800 G2 SAN Solution for BladeSystem.
The intended audience is system administrators and technicians with experience managing and repairing networked storage.
For installation and configuration information, see the HP P4800 G2 SAN Solution for BladeSystem Quick Start Guide. For
day-to-day operations, see the HP P4000 SAN Solution User Guide. For late-breaking information, HP recommends that you
read the release notes for the installed software version.
Obtain the latest version of this and other HP P4000 user documents by navigating to the Manuals page of the HP Business
Support Center website:
www.hp.com/support/manuals
In the Storage section, select Disk Storage Systems and then select HP P4000 G2 SAN Solutions.
HP Part Number: AX696-96151
Published: September 201 1
Edition: 4

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  Summary of Contents for HP P4800 G2

  • Page 1 HP P4000 SAN Solution User Guide. For late-breaking information, HP recommends that you read the release notes for the installed software version. Obtain the latest version of this and other HP P4000 user documents by navigating to the Manuals page of the HP Business Support Center website: www.hp.com/support/manuals...
  • Page 2 © Copyright 2010, 201 1 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
  • Page 3: Table Of Contents

    3 Maintaining the HP P4800 G2 solution............13 Troubleshooting........................13 Locating the HP P4800 G2 solution warranty entitlement labels............13 Performing field system recovery of the HP P4800 G2 solution............14 Repairing a storage system......................17 Upgrading SAN/iQ software....................18 Adding capacity to an existing P4800 G2 SAN.................18 Upgrading firmware........................18...
  • Page 4 Battery replacement notices.....................46 Glossary....................50 Index......................51 Contents...
  • Page 5: Overview

    SAN/iQ software, and the disk enclosure contains 70 disks. Up to six server blades and three disk enclosures can be added, for a total of eight blades and four disk enclosures in an 8-node SAN. Multiple HP P4800 G2 solutions can be combined into clusters or management groups as part of the same SAN. NOTE: In this solution, storage system corresponds to a server blade.
  • Page 6 Figure 1 Front view: HP P4800 G2 solution 2 node 1. Blade enclosure (1) 2. Server blades (2) 3. HP BladeSystem Insight Display (1) 4. Disk enclosure (1) Overview...
  • Page 7 Figure 2 Front view: HP P4800 G2 solution 4 node 1. Blade enclosure (1) 2. Sever blades (4) 3. HP BladeSystem Insight Display (1) 4. Disk enclosures (2) Hardware configuration...
  • Page 8 Figure 3 Front view: HP P4800 G2 solution 6 node 1. Blade enclosure (1) 2. Server blades (6) 3. HP BladeSystem Insight Display (1) 4. Disk enclosures (3) Overview...
  • Page 9: Documentation Available

    For quick installation and setup, see the HP P4800 G2 SAN Solution for BladeSystem Quick Start Guide. For links to the latest manuals for HP BladeSystem and other components, see the HP P4800 G2 SAN Solution for BladeSystem Documentation CD.
  • Page 10 In the Storage section, click Disk Storage Systems and then select HP P4000 G2 SAN Solutions. For detailed configuration information related to the HP P4800 G2 solution in Virtual Desktop Infrastructure (VDI) configurations, see the HP Converged Infrastructure Reference Architecture for VMware View at http://www.hp.com/go/vdi.
  • Page 11: Backing Up Hp P4800 G2 Solution Configurations

    2 Backing up HP P4800 G2 solution configurations HP recommends that you back up all HP P4800 G2 solution components for safekeeping after initially powering on the HP P4800 G2 solution, and immediately after making changes to an existing configuration or replacing a component. You must back up each component (for example, the VC Flex- 1 0 module) separately.
  • Page 12: Backing Up The Sas Switch

    Backing up remaining HP P4800 G2 solution configurations The following methods may be used to back up the remaining HP P4800 G2 solution configurations: Use your own system backup utility to back up data. Back up the configuration to an FTP server.
  • Page 13: Maintaining The Hp P4800 G2 Solution

    Confirm that the PCI Embedded HP Smart Array P410i controller is listed as the Current Boot Controller. Locating the HP P4800 G2 solution warranty entitlement labels You must locate and identify the serial number on the HP P4800 G2 solution components to obtain service under the warranty. A warranty entitlement label (see Figure 6 (page...
  • Page 14: Performing Field System Recovery Of The Hp P4800 G2 Solution

    Performing field system recovery of the HP P4800 G2 solution Overview The field system recovery procedures for the HP P4800 G2 solution includes the following tasks: Obtaining the feature registration license key for the HP P4800 G2 solution. Running server diagnostics Re-imaging the HP P4460sb G2 server blade or the HP P4000sb server blade with the SAN/iQ software and re-installing the license key.
  • Page 15 Request the license key The easiest way to enter the license key into the HP P4800 G2 solution is by using a USB flash drive. You may also enter in the license key if you do not have a USB flash drive.
  • Page 16 Battery1: OK BIOS boot device order: 2 Run server diagnostics On the HP Insight Diagnostics Test tab, select Quick Test and specify the number of loops. Click Begin Testing. The Survey Tab displays the data from the tests. Wait for the tests to finish, which may take several minutes.
  • Page 17: Repairing A Storage System

    Enter the license key if prompted. You have three attempts to correctly enter a valid HP license key. If all three attempts are unsuccessful, restart the process with Step Finish the SAN/iQ software imaging.
  • Page 18: Upgrading San/Iq Software

    Adding capacity to an existing P4800 G2 SAN The P4800 G2 SAN can be expanded in 2-node increments, up to a total of eight server blades and four disk enclosures. Adding additional nodes to an existing SAN requires field installation.
  • Page 19 Upgrading the SAS switch firmware Upgrading the VC Flex- 1 0 firmware Upgrading the server blade firmware If a volume is not replicated, upgrades to the server blade firmware and OA firmware (BIOS) will take the volume offline. Upgrading firmware...
  • Page 20: Removing And Replacing The Hp P4800 G2 Solution Components

    External fans Power supplies Blade disk drives All other HP P4800 G2 solution components are not hot-pluggable. You must first power down the device before replacing a part. CAUTION: To prevent losing access to data during any maintenance operation on components...
  • Page 21 Be sure to only replace a server blade in the bay from which it was removed. Do not swap or move server blades in a blade enclosure or disk enclosure in HP P4800 G2 solution systems. If you do, nodes will lose failover ability and you may lose connectivity to the disks and network.
  • Page 22: Replacing The Controller And Controller Components

    The original system disks are in place. This task is essential. The memory size of the replacement blade is a minimum of 24 GB or larger. The HP Smart Array P700m controller card is in place. Insert the blade in its original bay in the blade chassis.
  • Page 23 HP P4000 SAN Solution User Guide. CAUTION: Since the HP P4800 G2 solution uses external data storage, make sure that the server blade is the first unit to be powered down and the last to be powered up. This precaution ensures that the system does not mark the drives as failed when the server blade is powered Remove the server blade from the blade enclosure.
  • Page 24: Replacing The Vc Flex- 1 0 Module

    “Backing up HP P4800 G2 solution configurations” (page 11). Replacing the SAS switch This section provides instructions for removing and replacing the SAS switch in the HP P4800 G2 solution. CAUTION: Before replacing the SAS switch, be sure to power down the server blades using the procedures to shut down the management group in the CMC Online Help or HP P4000 SAN Solution User Guide.
  • Page 25: Replacing A Sas Cable

    Failing to follow these steps in this order may damage the I/O module. Before disconnecting a SAS cable, power down the server blades using the procedures to shut down the management group in the CMC Online Help or HP P4000 SAN Solution User Guide.
  • Page 26: Replacing The Disk Enclosure I/O Module

    Replacing the disk enclosure I/O module This section describes how to remove and replace the disk enclosure I/O module on the HP P4800 G2 solution. CAUTION: Before replacing the I/O module, be sure to power down the server blades using the procedures to shut down the management group in the CMC Online Help or HP P4000 SAN Solution User Guide.
  • Page 27: Replacing The Disk Enclosure Hard Drive

    Replacing the disk enclosure hard drive CAUTION: Before replacing the disk enclosure hard drive, be sure to power down the server blades using the procedures to shut down the management group in the CMC Online Help or HP P4000 SAN Solution User Guide. IMPORTANT: Before pulling a drive out of the disk enclosure, HP recommends that you use the CMC to turn on the drive LED so that you can physically identify the correct drive to replace.
  • Page 28: Support And Other Resources

    HP, which will initiate a fast and accurate resolution, based on your product’s service level. Notifications may be sent to your authorized HP Channel Partner for on-site service, if configured and available in your country. The software is available in two variants: HP Insight Remote Support Standard: This software supports server and storage devices and is optimized for environments with 1 to 50 servers.
  • Page 29: Related Information

    HP 600 Modular Disk System Maintenance and Service Guide This document describes removal and replacement procedures for the disk enclosure (also known as the HP 600 Modular Disk System). It should only be used by persons qualified to service computer equipment.
  • Page 30: Rack Stability

    • Optional CSR. You can order the part directly from HP and repair the product yourself, or you can request that HP repair the product. If you request repair from HP, you may be charged for the repair depending on the product warranty.
  • Page 31: A Hp P4800 G2 Solution Cabling

    A HP P4800 G2 solution cabling The HP P4800 G2 solution SAS cabling is shown in Figure 10 (page 31) through Figure 13 (page 34). Figure 10 HP P4800 G2 solution 2-node cabling 1. HP VC Flex- 1 0 modules (2) 2.
  • Page 32 Figure 1 1 HP P4800 G2 solution 4-node cabling 1. HP VC Flex- 1 0 modules (2) 2. HP 3Gb SAS BL switches (2) 3. HP ProLiant Onboard Administrator 4. Disk enclosure power on buttons (2) HP P4800 G2 solution cabling...
  • Page 33 Figure 12 HP P4800 G2 solution 6-node cabling 1. HP VC Flex- 1 0 modules (2) 2. HP 3Gb SAS BL switches (2) 3. HP ProLiant Onboard Administrator 4. Disk enclosure power on buttons (3)
  • Page 34 Figure 13 HP P4800 G2 solution 8-node cabling 1. HP VC Flex- 1 0 modules (2) 2. HP 3Gb SAS BL switches (2) 3. HP ProLiant Onboard Administrator 4. Disk enclosure power on buttons (4) HP P4800 G2 solution cabling...
  • Page 35: B Regulatory Compliance Notices

    B Regulatory compliance notices This section contains regulatory notices for the HP P4800 G2 SAN Solution for BladeSystem. Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information.
  • Page 36: Canadian Notice (Avis Canadien)

    off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit that is different from that to which the receiver is connected.
  • Page 37: Japanese Notices

    This compliance is indicated by the following conformity marking placed on the product: This marking is valid for non-Telecom products and EU harmonized Telecom products (e.g., Bluetooth). Certificates can be obtained from http://www.hp.com/go/certificates. Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, Germany Japanese notices...
  • Page 38: Taiwanese Notices

    Class B equipment Taiwanese notices BSMI Class A notice Taiwan battery recycle statement Turkish recycling notice Türkiye Cumhuriyeti: EEE Yönetmeliğine Uygundur Regulatory compliance notices...
  • Page 39: Laser Compliance Notices

    Do not operate controls, make adjustments, or perform procedures to the laser device other than those specified herein. Allow only HP Authorized Service technicians to repair the unit. The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976.
  • Page 40 German laser notice Italian laser notice Japanese laser notice Regulatory compliance notices...
  • Page 41: Recycling Notices

    Spanish laser notice Recycling notices English recycling notice Disposal of waste equipment by users in private household in the European Union This symbol means do not dispose of your product with your other household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment.
  • Page 42: Bulgarian Recycling Notice

    Bulgarian recycling notice Изхвърляне на отпадъчно оборудване от потребители в частни домакинства в Европейския съюз Този символ върху продукта или опаковката му показва, че продуктът не трябва да се изхвърля заедно с другите битови отпадъци. Вместо това, трябва да предпазите човешкото здраве и околната среда, като...
  • Page 43: Estonian Recycling Notice

    Estonian recycling notice Äravisatavate seadmete likvideerimine Euroopa Liidu eramajapidamistes See märk näitab, et seadet ei tohi visata olmeprügi hulka. Inimeste tervise ja keskkonna säästmise nimel tuleb äravisatav toode tuua elektriliste ja elektrooniliste seadmete käitlemisega egelevasse kogumispunkti. Küsimuste korral pöörduge kohaliku prügikäitlusettevõtte poole. Finnish recycling notice Kotitalousjätteiden hävittäminen Euroopan unionin alueella Tämä...
  • Page 44: Greek Recycling Notice

    Greek recycling notice Απόρριψη άχρηοτου εξοπλισμού από ιδιώτες χρήστες στην Ευρωπαϊκή Ένωση Αυτό το σύμβολο σημαίνει ότι δεν πρέπει να απορρίψετε το προϊόν με τα λοιπά οικιακά απορρίμματα. Αντίθετα, πρέπει να προστατέψετε την ανθρώπινη υγεία και το περιβάλλον παραδίδοντας τον άχρηστο εξοπλισμό...
  • Page 45: Lithuanian Recycling Notice

    Lithuanian recycling notice Nolietotu iekārtu iznīcināšanas noteikumi lietotājiem Eiropas Savienības privātajās mājsaimniecībās Šis simbols norāda, ka ierīci nedrīkst utilizēt kopā ar citiem mājsaimniecības atkritumiem. Jums jārūpējas par cilvēku veselības un vides aizsardzību, nododot lietoto aprīkojumu otrreizējai pārstrādei īpašā lietotu elektrisko un elektronisko ierīču savākšanas punktā. Lai iegūtu plašāku informāciju, lūdzu, sazinieties ar savu mājsaimniecības atkritumu likvidēšanas dienestu.
  • Page 46: Slovak Recycling Notice

    Slovak recycling notice Likvidácia vyradených zariadení používateľmi v domácnostiach v Európskej únii Tento symbol znamená, že tento produkt sa nemá likvidovať s ostatným domovým odpadom. Namiesto toho by ste mali chrániť ľudské zdravie a životné prostredie odovzdaním odpadového zariadenia na zbernom mieste, ktoré...
  • Page 47: German Battery Notice

    French battery notice German battery notice Battery replacement notices...
  • Page 48 Italian battery notice Japanese battery notice Regulatory compliance notices...
  • Page 49: Spanish Battery Notice

    Spanish battery notice Battery replacement notices...
  • Page 50: Acronyms And Abbreviations

    EBIPA Enclosure bay IP addressing VMware's enterprise-class virtualization platform FBWC Flash-backed write cache Federal Communications Commission Failover Manager iLO 2 HP Integrated Lights-Out 2 iSCSI Internet SCSI) Keyboard, video, mouse switch Logical unit number Network interface card Onboard Administrator POST...
  • Page 51 Federal Communications Commission notice, backup configuration, firmware battery replacement notices, upgrades, firmware upgrade, Flex- 1 0 module cabling replacing, diagram, Flex- 1 0 module, replacing, HP P4800 G2 solution, Canadian notice, component hard drive replacement instructions, disk enclosure, components help hardware, obtaining, hot-pluggable,...
  • Page 52 VC Flex- 1 0 module HP P4800 G2 solution, bays, recycling notices, configuration backup, regulatory compliance replacing, Canadian notice, Virtual Connect Flex- 1 0 module European Union notice, backing up configuration, identification numbers,...