Oracle ORACLE9I B10508-01 Installation Manual page 15

Oracle Services and Support
The Oracle corporate web page is located at the following web site:
http://www.oracle.com
Oracle Corporation offers a wide range of services to help facilitate corporate
system solutions, including Oracle Education courses, Oracle Consulting services,
.
and Oracle Support Services from the website In addition, Oracle Corporation
provides free trial software, updates on Oracle products, and service and technical
brochures and data sheets.
Oracle Support Services
Technical Support contact information worldwide is listed at the following web site:
http://www.oracle.com/support
Templates are provided to help you prepare information about your problem before
.
you call You will also need your CSI number (if applicable) or complete contact
details, including any special project information.
Oracle MetaLink
.
Oracle MetaLink is the Oracle Corporation web service for technical information
Members of Oracle MetaLink can search for updates, alerts, patches, and other
information about products, releases, and operating systems, and can set
.
preferences to be notified automatically of new information MetaLink offers a
variety of services to assist in setting up and administering Oracle products,
including procedures, scripts, commentary, and tuning and configuration
.
best-practices bulletins In addition, it offers forums for information sharing
.
among Oracle customers, and direct communication with Oracle Support Oracle
.
MetaLink is available to Product Support Customers at no extra cost Sign up for
free membership for this service at the following web site:
http://www.oracle.com/support/metalink
Use your Support Access Code (SAC) number to register.
Products and Documentation
For U.S.A. customers, Oracle Store is at the following web site:
http://store.oracle.com
Links to Stores in other countries are provided from this site.
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