Error Message List - Kenwood DDX9903S Instruction Manual

REFERENCES

Error message list

If an error occurs while using the unit, a message
appears. Take appropriate action according to the
following message/remedy/cause list.
"No Signal"/"No Video Signal":
• Start playback on the external component
connected to the AV-IN1 or AV-IN2 input terminal
(DDX916WSL) or AV-IN input terminal (for
DDX9903S/DDX9703S/DDX6903S/DDX6703S/
DDX9716BTS).
• Start playback on the smartphone connected to
HDMI/MHL input terminal.
• Check the cords and connections.
• Signal input is too weak.
"There is an error in the speaker wiring. Please
check the connections.":
• A speaker cord has shorted or it has come into
contact with the car chassis. Wire or insulate the
speaker cord as appropriate. (Page 79)
"Parking off":
• No playback picture is shown when the parking
brake is not engaged.
"Unsupported Device":
• The USB power voltage is abnormal.
• Turn off and turn on the unit.
• Connect another USB device.
"Cannot play this file.":
• Check whether the file is compatible with this unit.
(Page 85)
"No Navigation":
• No navigation unit is connected.
"Connect failed.":
• The device is paired but the connection has failed.
Connect the paired device. (Page 52)
"Please Wait...":
• The unit is preparing to use the Bluetooth
function. If the message does not disappear, turn
off and turn on the unit, then connect the device
again.
"Voice Recognition is not available.":
• The connected mobile phone does not have a
voice recognition system.
"No Contents":
• No phone book data is contained in the connected
Bluetooth phone.
"SXM No Signal":
• Make sure the SiriusXM Satellite Radio antenna is
mounted outside the vehicle. Move the vehicle to
an area with a clear view of the sky.
"SXM Check Antenna":
• Check the SiriusXM Satellite Radio antenna
connection, and make sure the antenna is firmly
attached to the tuner.
• Check whether the SiriusXM Satellite Radio
antenna cable is bent or broken. If it is damaged,
replace the whole antenna unit.
"Check Tuner":
• Make sure the SiriusXM Connect Vehicle Tuner is
connected to the unit.
"SXM Chan Unavailable" (appears on the screen
for about 2 seconds, then returns to the previous
channel):
• The selected channel is no longer available. Select
another channel or continue listening to the
previous channel.
"SXM Ch Unsubscribed" (appears on the screen
for about 2 seconds, then returns to the previous
channel):
• The selected channel is not part of your current
subscription plan. Call 1-866-635-2349 to
subscribe.
"Subscription Updated – Press Enter to
Continue":
• Your subscription has been updated. Touch the
appropriate button to continue.
Continued on the next page...
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