Error Message List; Troubleshooting - Kenwood DDX9716BTS Instruction Manual

REFERENCES

Error message list

If an error occurs while using the unit, a message
appears. Take appropriate action according to the
following message/remedy/cause list.
"No Signal"/"No Video Signal":
• Start playback on the external component
connected to the AV-IN1 or iPod/AV-IN2 input
terminal (DDX8016DABS) or AV-IN/iPod input
terminal (DDX9716BTS/DDX9716BTSR).
• Check the cords and connections.
• Signal input is too weak.
"There is an error in the speaker wiring. Please
check the connections.":
• A speaker cord has shorted or it has come into
contact with the car chassis. Wire or insulate the
speaker cord as appropriate. (Page 70)
"Parking off":
• No playback picture is shown when the parking
brake is not engaged.
"Unsupported Device":
• The USB power voltage is abnormal.
• Turn off and turn on the unit.
• Connect another USB device.
"Cannot play this file.":
• Check whether the file is compatible with this unit.
(Page 75)
"Connect failed.":
• The device is paired but the connection has failed.
Connect the paired device. (Page 42)
"Please Wait...":
• The unit is preparing to use the Bluetooth
function. If the message does not disappear, turn
off and turn on the unit, then connect the device
again.
"Voice Recognition is not available.":
• The connected mobile phone does not have a
voice recognition system.
"No Contents":
• No phone book data is contained in the connected
Bluetooth phone.
"Antenna Error":
• The aerial has a short-circuit and the protective
circuit has activated.
• Check the Digital Radio aerial. If a passive aerial
without a booster is used, set aerial power to
"OFF".

Troubleshooting

What appears to be trouble is not always serious.
Check the following points before calling a service
center.
• For operations with the external components,
refer also to the instructions supplied with the
adapters used for the connections (as well as
the instructions supplied with the external
components).
❏ General
No sound comes out of the speakers.
• Adjust the volume to the optimum level.
• Check the cords and connections.
No picture is displayed on the screen.
• Turn on the screen. (Page 8)
The remote controller* does not work.
• Replace the battery.
* Purchase KNA‑RCDV331 separately.
ENGLISH 79