Troubleshooting - Siemens easyTek User Manual

Alternatively, if you have a QR code reader installed on
your smartphone or on your tablet, you can scan the
QR code on page 35 to jump directly to a link list. Follow
the desired link to the download page and start the
installation.
You can also use the easyTek App to control
volume and programs without wearing the
easyTek or having it with you.

Troubleshooting

If an error occurs, make sure that easyTek is worn
correctly and that all devices are within operating
distance. Refer to sections "Wearing easyTek properly"
and "Operating distance".
Problem and possible solutions
The device does not work.
Ensure that the device is charged and turned on.
■
Refer to sections "Charging" and "Turning easyTek
on/off".
Pair the hearing instruments again. Refer to
■
section "Pairing your hearing instruments".
Reset the device. Refer to section "Resetting".
■
Further information 37