Warranty - Utilitech PPTP1 Manual

Non-submersible water transfer pump
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Problem
Possible Cause
Pump does
1. Blown fuse
not start or
2. Tripped breaker
run
3. Plug disconnected
4. Corroded plug
5. Motor overheated
Pump
1. Air leak in suction line
doesn't
prime
2. Impeller clogged
3. Impeller worn or damaged
4. Impeller dry
Flow rate is
1. Hose kinked or coiled
too low
2. Strainer or hose blocked
3. Discharge hose too long
4. Worn impeller

WARRANTY

This product is warranted against manufacturing defects for a period of 12 months from the date of
purchase. Any misuse, abuse, or modification automatically voids this warranty. The distributor will
repair or replace the pump if, in its sole determination, the pump failed due to defects in materials or
workmanship.
WARRANTY EXCLUSIONS
1. Neither the distributor, nor the store that sold this pump shall in any event be liable for any labor or
similar expenses incurred in removing or repairing this pump.
2. The distributor specifically disclaims any implied warranties of merchantability and fitness for a
particular purpose.
3. In no event shall the distributor be liable for consequential, incidental, or special damages resulting
from or related in any manner to any distributor components or accessories.
4. The distributor disclaims all liability for improper installation or improper use of this product.
Some states do not allow the exclusion or limitation of incidental or consequential damages.
The above limitations and exclusions may not apply to you. In addition to the rights given you
by this warranty, you may also have other rights which vary from state to state.
For warranty claims, DO NOT RETURN PUMP TO THE STORE!
Call our customer service department at: 1-800-346-7611, Monday – Friday, 8:00 a.m. – 5:00 p.m.,
EST.
Corrective Action
1. Replace fuse
2. Reset breaker
3. Secure plug
4. Clean plug prongs
5. Unplug the power and wait for 30
minutes, then plug in the power cord
1. Repair suction line by tightening hose
connection or replacing hose washer if
necessary
2. Remove blockage
3. Replace impeller
4. Add water to the pump inlet
1. Straighten hose
2. Clean strainer or hose
3. Shorten the hose (50 ft. max)
4. Replace the impeller
8
Printed in China

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