Stadler Form FRED Operating Instructions Manual page 8

E. The following must accompany all products returned for service: 1) Proof
of purchase 2) Brief description of the problem 3) Full contact information
(including return shipping address) 4) Check or money order for $10 ($15 if
in Canada) for return handling, packaging and shipping charges. All funds
are in US dollars.
F. Swizz Style is not responsible for items lost, stolen or damaged during
return shipping.