Save A Service Call - Rheem 610340 Owner's Manual And Installation Instructions

Check the items below before making a service call. You will be charged for attending to any condition or
fault that is not related to manufacture or failure of a part.
NOT ENOUGH HOT WATER (OR NO HOT WATER)
 Are you using more hot water than you think?
Are outlets (especially the showers) using more hot water than you
think? Very often it is not realised the amount of hot water used,
particularly when showering. Carefully review the hot water usage.
Have your plumber fit a flow control valve to each shower outlet to
reduce water usage.
 Temperature pressure relief valve running
Is the relief valve discharging too much water? Refer to
"Temperature Pressure Relief Valve Running"
 Thermostat setting
Ensure the thermostat setting of the primary heating source is
appropriate. You may choose to have your electrician adjust the
thermostats upwards to gain additional hot water capacity.
Warning: Hotter water increases the risk of scald injury.
 Water heater size
Do you have the correct size water heater or sufficient storage for your requirements? The sizing guide in
the Rheem sales literature and on the Rheem website
may be needed.
TEMPERATURE PRESSURE RELIEF VALVE RUNNING
 Normal Operation
It is normal and desirable that this valve allows a small quantity of
water to escape during the heating cycle. However, if the
discharge is deemed excessive (more than 2% of hot water used),
there may be another problem.
 Continuous dribble
Try gently raising the easing lever on the relief valve for a few
"Temperature Pressure Relief Valve"
seconds (refer to
This may dislodge a small particle of foreign matter and clear the
fault. Release the lever gently.
 Steady flows for long period (often at night)
This may indicate the mains water pressure sometimes rises
above the designed pressure of the storage tank. Ask your
installing plumber to fit a pressure limiting valve.
Warning: Never replace the relief valve with one of a higher
pressure rating.
 Heavy flows of hot water until storage tank is cold - then stops until water reheats
The primary heating source must be shut down and the energy source isolated. Phone Rheem Service
or their nearest Accredited Service Agent to arrange for inspection.
EXPANSION CONTROL VALVE RUNNING
If an expansion control valve is fitted in the cold water line to the storage tank
discharge a quantity of water instead of the temperature pressure relief valve on the storage tank. The benefit
is that energy is conserved as the discharged water is cooler.
IF YOU HAVE CHECKED ALL THE FOREGOING AND STILL BELIEVE YOU NEED ASSISTANCE,
PHONE RHEEM SERVICE OR THEIR NEAREST ACCREDITED SERVICE AGENT

SAVE A SERVICE CALL

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