Troubleshooting Table; Customer Service - Master Lock MLD08E Instructions For Use Manual

Troubleshooting Table

The Problem:
Red LED blinks
three times
Red LED slowly blinks for
two minutes
Red LED blinks once every
ten seconds
Cannot open the lid after
entering the code
After code entry, lid does
not open, backlights stay
on, then turn off, red LED
blinks three times
Lid does not open when
using override key
Red LED blinks five times

Customer Service

masterlock.eu/safes
:
Why It Is Happening:
Incorrect code or fingerprint
has been entered
Programming error
An incorrect code or
fingerprint has been entered
five times
Battery power is low
Batteries have reached
end of life
Incorrect code entry
Gas strut has stopped
working
System error: power failure
7
The Solution:
Verify the code and re-enter
or reprogram
Wait for two minutes or use
the override key to access
the safe
Replace with four AA alkaline
batteries (do not
use rechargeable batteries
or any other type of
non-alkaline battery)
Open using override key.
Replace with four AA alkaline
batteries (do not
use rechargeable batteries
or any other type of
non-alkaline battery)
Re-enter the code with
distinct key presses
Use a magnet to open the lid.
Turn unit upside down for lid
to open. NOTE: Use caution
as contents may fall out.
Replace with four AA alkaline
batteries (do not
use rechargeable batteries
or any other type of
non-alkaline battery)