Lorex LHV2000 Series Instruction Manual
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Lorex LHV2000 Series Instruction Manual

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  • Page 1 Instruction Manual LHV2000 Series...
  • Page 2 Instruction Manual LHV2000 Series #LX400060; r.35927/36038; en-US...
  • Page 3 Thank you for purchasing this product. Lorex Corporation is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following models: LHV2104 (4-channel) LHV2108 (8-channel) LHV2116 (16-channel) LHV2216 (16-channel) For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at: www.lorextechnology.com...

  • Page 4: Table Of Contents

    Quick Access to System Information ..........13 6.11 Connecting Cameras ..............13 6.11.1 Camera Compatibility............13 6.11.2 About Lorex MPX Cameras ..........13 6.11.3 Installing Cameras............13 6.11.4 Connecting Camera Extension Cables........ 14 6.11.5 Extension Cable Options ..........15 Mouse Control .................. 17 Remote Control .................
  • Page 5 Table of contents Search (Playback) ................29 12.1 Playing Back Video from the Hard Drive......... 29 12.2 Playback Controls ..............30 12.3 Playing Back from a USB Drive ............ 30 12.4 Using Smart Search ..............31 Backup..................... 33 13.1 Formatting the USB Thumb Drive ..........33 13.2 Backing up Video..............
  • Page 6 Table of contents 15.3.12 Configuring the Video Recording Schedule ......66 15.3.13 Configuring Pre-Recording ..........67 15.3.14 Configuring the Snapshot Schedule ........67 15.3.15 Configuring Holidays............68 15.3.16 Formatting the Hard Drive ..........69 15.3.17 Configuring Hard Drive Type ..........70 15.3.18 Setting up Hard Drive Mirroring (LHV2216 Only) ....
  • Page 7 Removing the Hard Drive............185 20.2.1 LHV2104 / LHV2108 / LHV2116 ........185 20.2.2 LHV2216..............186 20.3 Formatting Hard Drives ............187 Connecting a PTZ Camera (LHV2000 Series) ........189 21.1 Controlling a PTZ Camera (Local DVR)........190 21.2 Advanced PTZ Controls ............191 21.2.1 Presets ..............

  • Page 8: Important Safeguards

    Important Safeguards In addition to the careful attention devoted to quality standards in the manufacturing proc- ess of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to en- sure your enjoyment and proper use of the product and accessory equipment.
  • Page 9 Important Safeguards 5. Power Sources - This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supplied to your location, consult your video dealer or local power company. For products intended to operate from battery power, or other sources, refer to the operating instructions.

  • Page 10: Service

    Important Safeguards 17. Camera Installation - Cameras are not intended for submersion in water. Not all cam- eras can be installed outdoors. Check your camera environmental rating to confirm if they can be installed outdoors. When installing cameras outdoors, installation in a sheltered area is required.

  • Page 11: Lhv2000 Series Features

    • Motion push notifications and email alerts • Dual streaming to conserve bandwidth NOTE Compatible with Lorex 1080p MPX, 720p HD cameras, or analog security cameras. For a list of com- patible cameras, please visit www.lorextechnology.com/support. Recording time may vary based on recording resolution & quality, lighting conditions and movement in the scene.

  • Page 12: Getting Started (Lhv2000 Series)

    Getting Started (LHV2000 Series) The system comes with the following components: Remote control DVR (Digital Video Recorder) 12V DC power supply (may not be exactly as shown) USB mouse Ethernet cable HDMI cable Quick start guides Hard drive size, number of channels, and camera configuration may vary by model. Please refer to your package for specific details.

  • Page 13: Front Panel (Lhv2000 Series)

    Front Panel (LHV2000 Series) 4.1 LHV2104 / LHV2108 / LHV2116 1. IR receiver and LED indicators: IR receiver for the remote control. Keep the IR re- ceiver clear from obstructions. • NET: Glows when network is in normal state. Turns off for network error.
  • Page 14 Front Panel (LHV2000 Series) 2. Playback buttons: • Previous file: Press to skip to the previous video file on the system. • Next file: Press to skip to the next video file on the system. • Slow: Press to slow playback / decrease playback speed.

  • Page 15: Rear Panel (Lhv2000 Series)

    (LHV2000 Series), page 189 for more details. NOTE Lorex 1080p MPX and 720p wired HD PTZ cameras can accept commands directly via the video cable. 6. HDMI: Connect to an HDMI monitor or TV (not included) to view the system interface.
  • Page 16 (LHV2000 Series), page 189 for more details. NOTE Lorex 1080p MPX and 720p HD PTZ cameras can accept commands directly via the video cable. 4. LAN: Connect a CAT 5 RJ45 Ethernet cable for local and remote connectivity. 5. USB port(s): Connect a USB mouse (included) or USB flash drive (not included) for data backup or firmware updates.

  • Page 17: Basic Setup (Lhv2000 Series)

    6.1 Step 1: Connect the BNC Cameras • Connect cameras to the Video Input ports on the rear panel of the DVR. NOTE Connect Lorex 1080p MPX, 720p HD, or analog cameras to the system. For a list of compatible cam- eras, please visit www.lorextechnology.com/support.

  • Page 18: Step 4: Connect The Monitor

    Basic Setup (LHV2000 Series) 6.4 Step 4: Connect the Monitor • Connect the included HDMI cable from the HDMI port to the TV or monitor (recommended). • Connect a VGA cable (not included) from the VGA port to the monitor.

  • Page 19: Step 7: Verify Camera Image

    • See 16 Connecting to Your System Over the Internet on PC or Mac, page 78. • See , page . Connectivity using Lorex’s free DDNS service is also available, but requires the ports listed above to be port forwarded on your router.

  • Page 20: Quick Access To System Information

    Lorex MPX cameras transmit high-definition video over BNC cable (such as RG59). They use analog signals and can transmit video signals over long cable runs. Lorex MPX cameras use a proprietary analog standard that only works with Lorex MPX DVRs. MPX is not compatible with HD-SDI equipment.

  • Page 21: Connecting Camera Extension Cables

    Basic Setup (LHV2000 Series) • Avoid pointing the camera at a glass window to see outside. This may result in a bright white ring in the night vision image, as the light from the night vision LEDs may reflect off the glass.

  • Page 22: Extension Cable Options

    Basic Setup (LHV2000 Series) Camera Installation Diagram 1. Camera. 2. End of extension cable with male power connector. 3. Extension cable. 4. End of extension cable with female power connector. 5. Camera power adapter. 6. DVR. 6.11.4.1 Connecting and Removing BNC Cables BNC (Bayonet Nut Connector) is a special connector that locks on to the system port and cannot be accidently removed.
  • Page 23 Basic Setup (LHV2000 Series) NOTE • For cable runs above 300ft / 92m (option 3), you must connect the power adapter directly to the cam- era, rather than at the end of the extension cable (see diagram below). • Indicators that your cable run may be too long: ◦...

  • Page 24: Mouse Control

    Mouse Control The mouse is the primary control device for the system. To connect a USB mouse: • Connect a USB mouse to the USB port on the front or rear panel. 1. Left-button: • In live view, click to open the Navigation Bar. Right-click to close the navigation bar. •...

  • Page 25: Remote Control

    Remote Control 1. Power: Press and hold to power off the system. Press to power on. 2. Playback controls: • Pause/Play: In live view, press to enter playback mode. Press to play/pause playback. • Reverse: Press to reverse playback/pause playback. •...

  • Page 26: Setting The Remote Control Address

    Remote Control 8.1 Setting the Remote Control Address If you have more than one system, you can set up your remote control to pair with a specif- ic system. To set the remote control address: 1. Right-click and click Main Menu. Enter the system user name (default: admin) and password (default: 000000).

  • Page 27: Using The System

    Using the System Use the system’s graphical on-screen display to navigate menus and configure options and settings. 9.1 On-Screen Display The system shows the following for all display views: 1. Display area: • Double-click on a channel to view in full-screen; double-click again to return to split screen.

  • Page 28: Using The Quick Menu

    Using the System 9.2 Using the Quick Menu The Quick menu gives you access to the system’s key functions. To access the Quick Menu, right-click the screen during live view. The Quick Menu has the following options: • View: Select a camera in full-screen or select a multi-channel display. •...

  • Page 29: Using The Navigation Bar

    Using the System 2. Adjust the following color settings: • Saturation • Brightness • Contrast • Chroma (Tint) • Sharpness 3. Click OK to save changes. 9.4 Using the Navigation Bar The Navigation Bar gives quick access to certain functions and menus. To open the Navigation bar: •...

  • Page 30: Using The Camera Toolbar

    Using the System 9.5 Using the Camera Toolbar The Camera Toolbar is used to perform actions on a specific channel. To access the Camera Toolbar: • Move the mouse to the top of the channel display. The Camera Toolbar has the follow- ing options: 1.

  • Page 31: Using Real-Time Backup

    Using the System 9.5.3 Using Real-time Backup Real-time backup allows you to save footage from the live display to a USB thumb drive (not included) or external hard drive (not included). To use Real-time Backup: 1. Insert the USB thumb drive or external hard drive into one of the USB ports on the system.

  • Page 32: Setting The Time

    Setting The Time CAUTION It is highly recommended to set the date and time when first setting up your system. Inaccurate time stamps may render your footage unusable for court evidence. To set the date and time: 1. In the main viewing mode, right-click and click Main Menu. 2.

  • Page 33: Recording

    Recording By default, the system is set to immediately record video from connected cameras contin- uously, 24 hours a day. You can customize the recording settings according to your needs. 11.1 Video Recording Types The system supports the following recording types. •...

  • Page 34: Configuring Hard Drive Overwrite

    Recording 2. Under Main Stream, select how the system will record the Main Stream for each channel. • Schedule: Main Stream Recording will follow the recording schedule. • Manual: The system will record the Main Stream continuously as long as this option is checked.
  • Page 35 Recording 3. Click OK to save changes. #LX400060; r.35927/36038; en-US...

  • Page 36: Search (Playback)

    Search (Playback) Search mode is used to navigate and playback recorded video files on the system. 12.1 Playing Back Video from the Hard Drive 1. From live view, right-click and then click Search. 2. Log in using the system user name (default: admin) and password (default: 000000). 3.

  • Page 37: Playback Controls

    Search (Playback) 12.2 Playback Controls 1. Select playback device. 2. Calendar: Select the day to playback. 3. Channel select: Select channels to playback. 4. Video clip backup: Select video clip start and end times. 5. Backup video clip: Click to save selected clip. 6.

  • Page 38: Using Smart Search

    Search (Playback) 4. Click From ReadWrite Hdd and select From IO Device. Click Browse to open the USB drive and manually select the video file. 5. Double click the video file you would like to open. 12.4 Using Smart Search Smart Search makes it easy to review motion events in specific zones of your video stream.
  • Page 39 Search (Playback) 2. To create a Smart Search zone, left-click and select the area that you want to detect motion. 3. Repeat these steps for each channel that you want to use Smart Search. 4. Click to start the Smart Search playback. To stop the Smart Search playback, click again.

  • Page 40: Backup

    Backup Backup video files to external USB flash drive (not included) or self-powered USB external hard drive (not included). NOTE USB external hard drives must be formatted in the FAT32 file format to be used with the system. 13.1 Formatting the USB Thumb Drive It is recommended to format your USB thumb drive (not included) before using it with the system.

  • Page 41: Backing Up Video

    Backup 5. Click Format. Click OK to confirm. 13.2 Backing up Video 1. Insert a USB thumb drive (not included) into one of the USB ports. 2. From live view, right-click and then select Main Menu. Login if prompted. 3. Click >Backup.

  • Page 42: Using Video Clip Backup

    • File Format: Select DAV to save files to .dav format. You can playback .dav files us- ing the Lorex video player software. To find the video player visit www.lorextechnology.com, search for the model number of your product, click on your product in the search results, and click on the Downloads tab.

  • Page 43: Viewing Backup Files

    Backup 3. Click to mark the beginning of the video clip. Click to mark the end of the video clip. 4. Click to open the Backup menu. 5. Configure the following: 5.1. Check the USB device where you would like to save the file. 5.2.
  • Page 44 Backup 2. Click to open a back up video file. 3. Use the Player controls to control playback or select other files for playback. Video Player Controls 1. File List: Double-click to open a file. #LX400060; r.35927/36038; en-US...
  • Page 45 Backup 2. Display Area: Select the split-screen mode. Double-click a video file to expand. Click the controls inside the display area to do the following: • : View information about the video file. • : Start/stop a manual recording from the video file. •...

  • Page 46: Viewing Backup Files On Mac

    Backup 10. Config: Click to open the configuration menu for the player. From here you can control the default file formats and save locations for snapshots and video files saved from the player. 13.4.2 Viewing Backup Files on Mac You need a video player to play back .dav backup video files. To find the video player visit www.lorextechnology.com, search for the model number of your product, click on your product in the search results, and click on the Downloads tab.

  • Page 47: File List: Double-Click To Open A File

    Backup 4. Click to open a back up video file in another location. 5. Use the Player controls to control playback or select other files for playback. Video Player Controls 1. File List: Double-click to open a file. 2. Display Area: Select the split-screen mode. Double-click a video file to expand. Click the controls inside the display area to do the following: •...
  • Page 48 Backup 3. Hide/show file list. 4. Playback controls: • : When a video file ends, this button lets you select if you want the video player to repeat the same file or play the next file. • : Play/pause playback. •...

  • Page 49: Managing Passwords And User Accounts

    Managing Passwords and User Accounts By default, the system user name is admin and the password is 000000. Passwords are enabled by default and are required to access the Main Menu or connect to the system us- ing a computer or mobile device. You will be prompted to create a custom password after you connect for the first time.

  • Page 50: Adding Users

    Managing Passwords and User Accounts 5. Check Modify Password. 6. Under Old Password, enter the account’s previous password. 7. Under New Password, enter a new 6 character password for the account. Repeat the new password under Confirm Password. 8. Click OK to save changes. 14.2 Adding Users You can allow multiple users to log in to the system.

  • Page 51: Modifying Users

    Managing Passwords and User Accounts 5. Configure the following: • User Name: Enter a name for the user account. • Password: Enter a 6 character password for the user account. Enter the password again under Confirm Password. • Memo (optional): Enter a description of the user account. •...

  • Page 52: Account Groups

    Managing Passwords and User Accounts 2. Click OK to confirm. NOTE The admin and default user accounts cannot be deleted from the system. 14.5 Account Groups Account groups can be used to easily manage permissions for multiple user accounts. User accounts can be given all the permissions of a group, but cannot be given permis- sions that the group does not have.

  • Page 53: Modifying Groups

    Managing Passwords and User Accounts 6. Configure the following: • Under Group Name, enter a name for the group. • Under Memo, enter an optional comment for this group. • Under Authority, check the permissions that the group will have. User accounts as- signed to this group can not be given any permissions the group does not have.

  • Page 54: Using The Main Menu

    Using the Main Menu To open the Main Menu: • Using the Mouse: Right-click and click Main Menu. NOTE The system password may be required to access the Main Menu. By default the user name is admin and the password is 000000. 1.

  • Page 55: Configuring Recording Quality

    Using the Main Menu 15.1.2 Configuring Recording Quality The system employs two video recording streams, a Main Stream and a Sub Stream. The Main Stream records high quality video to your system’s hard drive. The Sub Stream re- cords lower resolution video for efficient streaming to devices over the Internet. You can customize the video quality settings for these streams according to your needs.
  • Page 56 Using the Main Menu 3. Configure the following settings. Settings for the Main Stream are in the left column. Settings for the Sub Stream are in the right column. • Type: For the Main Stream, you can set different recording quality settings for Con- tinuous, MD (Motion Detect), and Alarm recording.

  • Page 57: Configuring Snapshot Recording Settings

    Using the Main Menu 4. (Optional) Click the Copy button to copy recording settings to other channels. 5. Click OK to save changes. 15.1.3 Configuring Snapshot Recording Settings The system can be set to record snapshot images when a camera detects motion. These snapshots can be viewed through the Search menu or can be attached to email alerts and push notifications.

  • Page 58: Selecting Cable Type (Advanced)

    Using the Main Menu To create custom channel names: 1. From the Main Menu, click and select Channel Name. 2. Enter a custom name for each channel. 3. Click OK to save changes. 15.1.5 Selecting Cable Type (Advanced) The default settings in this menu should work well for almost all types of installations. This menus should only be used to troubleshoot issues with picture quality caused by cabling with a resistance higher than 10Ω...

  • Page 59: Info

    Using the Main Menu 15.2 Info Info contains menus that show you system information. 15.2.1 HDD Info The HDD Info sub-menu shows information related to the hard drives installed in the sys- tem, including capacity, status, and type. To access the HDD Info menu: •...

  • Page 60: Version

    Using the Main Menu The Record Info menu shows the start and end times of recordings saved on the hard drive. To access the Record Info menu: • From the Main Menu, click and then select Info>Record Info. 15.2.3 Version The Version sub-menu allows you to view information about the current firmware installed on the system.

  • Page 61: Online Users

    Using the Main Menu To access the Alarm Status menu: • From the Main Menu, click and then select Alarm Status. 15.2.5 Online Users The Online Users menu shows a list of users connected to the system using computers or mobile devices.

  • Page 62: Test

    Using the Main Menu 15.2.7 Test The Test menu allows you to test if your system can connect to other devices over the LAN or Internet. You can enter the IP address of a device and click Test to determine if your system can connect to it.
  • Page 63 Using the Main Menu To search for system logs: 1. From the Main Menu, click and then select Log. 2. Under Type, select the log type to search for. 3. Under Start Time and End Time, select the start and end time for your search. 4.

  • Page 64: Setting

    Using the Main Menu 15.3 Setting The Setting menu allows you to configure general system, schedule, network, recording, display, and motion settings. It also allows you to restore the system to factory defaults. 15.3.1 Network The Network menu allows you to configure network parameters for your system. 15.3.2 Selecting DHCP or Static IP Address (TCP/IP) The TCP/IP menu allows you to configure IP address settings.

  • Page 65: Configuring System Ports (Connection)

    Up to 3 devices may connect to the system at the same time. 15.3.4 Configuring DDNS Settings Lorex DDNS is available as an optional connectivity option. Please see 19 DDNS Setup (Advanced), page 170 for details. The primary connectivity option uses FLIR Cloud™ to connect to your system over the In- ternet without requiring port forwarding or DDNS registration.

  • Page 66: Configuring Email Alerts

    Network>Email. 2. Check Enable to enable email notifications. If you want to use Lorex’s email server (recommended): 1. Check Lorex Mail to use the Lorex email server to send out alarm notifications. This is the recommended setting. #LX400060; r.35927/36038; en-US...

  • Page 67: Event

    Using the Main Menu 2. Configure the following: • Receiver: Enter the email address that will receive alerts. • Sender: Enter the sender’s email address. • Subject: Enter the subject line for the email alert. • Attachment: Check to include a jpg image attachment of the camera. NOTE You must enable the Snapshot option for motion detection on each camera you would to receive attachments.
  • Page 68 Using the Main Menu responses to motion detection events, such as activating the system buzzer or sending an email alert. To configure Motion Detection events: 1. From the Main Menu, click and then click Event>Motion>Motion Detect. 2. Under Channel, select the channel you would like to configure. 3.
  • Page 69 Using the Main Menu 4. Click Setup next to Region to configure which areas of the image will be enabled for motion detection. A grid will appear on the monitor. Motion Grid • Areas enabled for motion detection are shown in color and areas that are disabled are transparent.

  • Page 70: Configuring Video Loss Settings

    Using the Main Menu 7. To configure a schedule when motion detection will be enabled on this channel, click Setup next to Period. Configure times when motion detection will be enabled. For ex- ample, you may want to disable motion detection during business hours and enable it outside of business hours.

  • Page 71: Configuring Hard Drive Warnings

    Using the Main Menu 4. Configure the following to customize settings for video loss events: • Period: Click Setup to configure a schedule for video loss events. It is recom- mended to leave this on the default setting, so you can be alerted at any time one of your cameras loses video.

  • Page 72: Configuring Network Warnings

    Using the Main Menu 3. Configure the responses the system will take when the selected event occurs: • Show Message: Show a popup message on the monitor. • Send Email: Check to enable email alerts. You must configure email alerts before you will be able to receive them (see 15.3.5 Configuring Email Alerts, page 59).

  • Page 73: Configuring The Video Recording Schedule

    Using the Main Menu 15.3.12 Configuring the Video Recording Schedule You can set a custom recording schedule according to your needs. For example, you can set the system to record continuously during business hours and record on motion detec- tion only outside of business hours. A custom recording schedule helps reduce the amount of hard drive space required, in- creasing the time your system can retain recordings.

  • Page 74: Configuring Pre-Recording

    Using the Main Menu 15.3.13 Configuring Pre-Recording The system can pre-record video when motion detection events occur. To configure pre-recording: 1. From the Main Menu, click and then click Storage>Schedule>Record. 2. Under Channel, select the camera you would like to configure or select All. 3.

  • Page 75: Configuring Holidays

    Using the Main Menu 3. Configure the schedule as needed: • Check Continuous or MD (motion detection) to select the recording type you would like to configure. • Click and drag on each day to customize the recording schedule. The schedule is set up as a grid, which each block representing one hour.

  • Page 76: Formatting The Hard Drive

    Using the Main Menu 3. Configure the following: • Holiday Name: Enter a name for this holiday. • Repeat Mode: Select Once Only for the holiday to occur only this year or All-Year for the holiday to be repeated each year. •...

  • Page 77: Configuring Hard Drive Type

    Using the Main Menu 3. Click OK to save changes. The system will restart to complete the formatting process. 15.3.17 Configuring Hard Drive Type The system supports the following hard drive types: • Read-write HDD: Normal recording hard drive. • Read-only HDD: The system can playback data from this hard drive, but it will not re- cord to it.

  • Page 78: Configuring General System Settings

    • Two hard drives must be installed in the system to use HDD mirroring. For details on installing hard drives, see 20 LHV2000 Series Hard Drive Installation, page 182. To set up hard drive mirroring: 1. From the Main Menu, click and then click Storage>HDD Manager.

  • Page 79: Setting The Monitor Resolution (Display)

    Using the Main Menu To configure general settings: 1. From the Main Menu, click and then click Setting>General>General. 2. Configure the following: • Device Type: Shows the model number of your system. • Device No.: Select the remote control address of the system. See 8.1 Setting the Remote Control Address, page 19.

  • Page 80: Saving Your System Configuration To A Usb Flash Drive

    Using the Main Menu To set the monitor resolution: 1. From the Main Menu, click and then click Setting>Display>Display. 2. Under Resolution, select the correct resolution for your monitor: 1920x1080, 1280x1024, 1280x720, or 1024x768. 3. Click OK to save changes. Click OK again to restart the system using the new resolution.

  • Page 81: Setting The System To Factory Defaults

    Using the Main Menu To save your system configuration to a USB flash drive: 1. Insert a USB flash drive (not included) into one of the USB ports. 2. From the Main Menu, click and then click Setting>Config Backup. 3. Under Device Name, select the USB device where you would like to save the configuration.

  • Page 82: Upgrading Firmware From Usb

    Using the Main Menu To reset the system to factory default settings: 1. From the Main Menu, click and then click Setting>Default. 2. Check the menus you would like to reset to default settings. 3. Click OK. 15.3.23 Upgrading Firmware from USB Firmware upgrades provide enhanced functionality.
  • Page 83 Using the Main Menu 6. Select the firmware file on the USB drive and click Start. WARNING DO NOT POWER OFF THE SYSTEM OR DISCONNECT THE POWER CABLE DURING FIRM- WARE INSTALLATION #LX400060; r.35927/36038; en-US...

  • Page 84: Shutdown

    Using the Main Menu 15.4 Shutdown Use the Shutdown menu to shutdown, restart, or log out of the system. To access the Shutdown menu: 1. From live view, right-click and select Main Menu. 2. Enter the system User Name (default: admin) and Password (default: 000000) and click OK.

  • Page 85: Connecting To Your System Over The Internet On Pc Or Mac

    Connecting to Your System Over the Internet on PC or Mac This system features connectivity using the exclusive FLIR Cloud™. This cloud-enabled service allows for Internet connectivity without requiring any network configuration. Up to 3 devices may connect to the system at the same time. NOTE •...

  • Page 86: Step 2 Of 3: Obtain The System's Device Id

    Connecting to Your System Over the Internet on PC or Mac 3. Reconnect the power adapter to power the system back on. 16.3 Step 2 of 3: Obtain the system’s Device ID The Device ID is a unique code that allows your system to handshake with FLIR Cloud™ servers for a secure connection over the Internet.
  • Page 87 Connecting to Your System Over the Internet on PC or Mac 3. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login. 4. Click Add Device. 5. Enter the following: #LX400060;...
  • Page 88 Connecting to Your System Over the Internet on PC or Mac 5.1. Device Name: Choose a name for your system of your choice. 5.2. Device ID: Manually enter the Device ID printed on the label. 5.3. Client Port: Enter the Client Port (default: 35000). 5.4.
  • Page 89 Connecting to Your System Over the Internet on PC or Mac 9. Click and drag Default Group to the display window to open your cameras in live view. Congratulations! You can now connect over the Internet to view and playback video on your computer.

  • Page 90: Using Flir Cloud™ Client For Pc Or Mac

    Using FLIR Cloud™ Client for PC or Mac FLIR Cloud™ Client allows you to connect to multiple systems from a PC or Mac. 17.1 Home Page The Home Page allows you to access all the tabs within the software. Each tab allows you to access different features.

  • Page 91: Live View Controls

    Using FLIR Cloud™ Client for PC or Mac 17.2.1 Live View Controls 1. Live display: Double-click to expand the area. Right-click to access additional options. Hold the mouse over the display area to access the camera toolbar. Camera toolbar: 1.1. Streaming quality: Shows the bitrate and resolution for the stream, and shows if display is showing the Sub Stream or Main Stream.

  • Page 92: Opening Live View In Multiple Monitors

    Using FLIR Cloud™ Client for PC or Mac Full-screen: Click to open full-screen mode. Press ESC to exit full-screen mode. Save view: Click to save the current display layout and open cameras as a view. Then enter a name for the view. Start/stop tour: Click to start the tour.

  • Page 93: Controlling Ptz Cameras

    Using FLIR Cloud™ Client for PC or Mac 2. Click and drag the tab outside of the client window to create a new window. You can drag the window to one of the secondary monitors. Result 17.3 Controlling PTZ Cameras If you have PTZ cameras (not included), you can control them using the client.

  • Page 94: Ptz Presets

    Using FLIR Cloud™ Client for PC or Mac PTZ controls: 1. Open menu: Click to open camera OSD menu controls. This feature may not be sup- ported for all camera models. 2. Move camera: Click the arrows to move the camera. Click to open dynamic zoom mode.

  • Page 95: Ptz Tours

    Using FLIR Cloud™ Client for PC or Mac 3. Select the number of the preset you would like to add. 4. Move the camera to the desired position. 5. Click to save the current position as a preset. To go to a saved preset: 1.

  • Page 96: Ptz Pattern

    Using FLIR Cloud™ Client for PC or Mac 5. Use the chart to select which presets you would like to include in the tour and the order of presets. • Preset: Select the preset number. • Time(s): Enter the time in seconds the camera will remain on the selected preset. •...

  • Page 97: Ptz Scan

    Using FLIR Cloud™ Client for PC or Mac 17.3.4 PTZ Scan Scan automatically cycles between a left and right point. To set up scan mode: 1. Click to open the Advanced controls. Select Scan. 2. Move the camera to the desired left position and click 3.
  • Page 98 Using FLIR Cloud™ Client for PC or Mac To playback video: 1. Check the channels you would like to play back from in the Device List. 2. Under Type, check the file types you would like to search for. • All: All recordings. •...

  • Page 99: Playback Controls

    Using FLIR Cloud™ Client for PC or Mac 17.5 Playback Controls 1. Display area: Double-click to expand/return to split-screen mode. Hold the mouse over the display area to open the camera toolbar. • Snapshot: Click to save a snapshot. • Digital zoom: Click to enable digital zoom mode.

  • Page 100: Downloading Video To Your Computer Hard Drive

    Using FLIR Cloud™ Client for PC or Mac 16. Download list: Click to see a list of files you have downloaded and the progress of files that are currently downloading. 17. Search: Search for video on the selected channels based on the search parameters you set.

  • Page 101: Alarm

    Using FLIR Cloud™ Client for PC or Mac NOTE To retrieve downloaded video files: • PC Users: Browse to the folders listed in General>File. • Mac Users: Browse to the folders listed in General>File. To get to the default location, open Applica- tions in Finder, right click on FLIR Cloud Client and select Show Package Contents.

  • Page 102: Log

    Using FLIR Cloud™ Client for PC or Mac 4. Options: Check to enable the following: • Display Link Video: Open live video to monitor alarms on a continuous basis. • Display Overlay Window: Show the overlay controls. They allow you to enable/dis- able sound alerts and quickly jump back to the Alarm menu from another tab.

  • Page 103: E-Map

    Using FLIR Cloud™ Client for PC or Mac 1. Click Device Log to view logs from connected systems. 2. Configure the following: • Start Time/End Time: Select the start and end times to search for logs. • Log Type: Select the type of logs to search for. •...
  • Page 104 Using FLIR Cloud™ Client for PC or Mac 3. Configure the following: • Name: Enter a name for your e-map of your choice. • Picture: Click File and then select a .png, .bmp, or .jpg image on your computer to use as the e-map.

  • Page 105: Devices

    Using FLIR Cloud™ Client for PC or Mac 2. Double-click cameras on the map to open live video. 17.10 Devices The Devices menu is where you can manage systems connected to the client software. To access the Devices menu: • Click and then click Devices overview: 1.

  • Page 106: Device Config

    Using FLIR Cloud™ Client for PC or Mac 11. Edit: Edit the connection details for the system. 17.11 Device Config The Device Config menu allows you to remotely configure settings for connected systems. To access the Device Config menu: • Click and then click •...
  • Page 107 Using FLIR Cloud™ Client for PC or Mac 3. In the Alarm sources menu, you set up the parameters that trigger the alarm. • Under Alarm Type, select the alarm type that will trigger an alarm. For example, you can select Motion Detect for the alarm to be triggered by motion. •...
  • Page 108 Using FLIR Cloud™ Client for PC or Mac 4. In the Alarm link menu, you set up the responses to alarms. Select the channels that will pop up or alarm out devices (not included; not all systems support alarm out devi- ces) that will be triggered by an alarm.

  • Page 109: Tour & Task

    Using FLIR Cloud™ Client for PC or Mac To manage alarms: 1. Export: Export current list of alarms as an xml file. 2. Import: Import list of alarms. 3. Delete: Delete selected alarm. 4. Add: Add new alarm. 5. Alarms. 6.

  • Page 110: Account

    Using FLIR Cloud™ Client for PC or Mac 3. Under Name, enter a name for your view. 4. Under Stay Time, enter the number of seconds the view will be shown before the cli- ent switches to the next view. 5.
  • Page 111 Using FLIR Cloud™ Client for PC or Mac To create a user account: 1. Click Add. 2. Configure the following settings for the user account: • User Name: Enter a user name for the account. • Role: Select the role for the user account. By default, the user account gains all the permissions of the role selected, but you can deactivate permissions as needed.

  • Page 112: Managing Roles

    Using FLIR Cloud™ Client for PC or Mac To delete a user account: 1. Click next to the user account you would like to delete. Click OK to confirm. 17.14.2 Managing Roles Roles make it easier to manage user accounts by determining the permissions an individu- al user account can have.

  • Page 113: General

    Using FLIR Cloud™ Client for PC or Mac To delete a user account: 1. Click next to the role you would like to delete. Click OK to confirm. 17.15 General The General menu is where you can configure application settings for the client software. To access the General menu: •...

  • Page 114: Alarm Prompt

    Using FLIR Cloud™ Client for PC or Mac The File menu contains the following options: • Snapshot Path: Click Browse to select the default folder to save snapshots. • Record Path: Click Browse to select the default folder to save video recordings. •...

  • Page 115: Version

    Using FLIR Cloud™ Client for PC or Mac • Motion Detect: Select or preview the sound that will play for motion detection. • Video Loss: Select or preview the sound that will play for video loss alarms. • Disk Full: Select or preview the sound that will play for disk full alarms. •...

  • Page 116: Connecting To Your System Using Smartphone Or Tablet Apps

    Connecting to your System Using Smartphone or Tablet Apps 18.1 FLIR Cloud™ The system is compatible with iPhone, iPad and Android devices. Platform App Name Get App From iPhone/iPad FLIR Cloud™ Apple App Store Android FLIR Cloud™ Google Play Store www.lorextechnology.com/support for the latest list of supported apps and devices.
  • Page 117 Connecting to your System Using Smartphone or Tablet Apps 5.1. Tap Scan QR Code and line up the QR code on the top of your system using the camera on your mobile device. Under Device ID, manually enter the Device ID printed on the label. 5.2.
  • Page 118 Connecting to your System Using Smartphone or Tablet Apps Live View Overview 1. Menu: Tap to bring up the Menu. 2. Display Area: Double-tap to open a channel in full screen. Swipe left or right to select a different page of channels. 3.
  • Page 119 Connecting to your System Using Smartphone or Tablet Apps 2. Tap to open PTZ controls. PTZ Controls 1. Live Display: Swipe to move the camera. Pinch to zoom in/out. 2. Focus: Tap to show focus controls. 3. Zoom: Tap to show zoom controls. 4.
  • Page 120 Connecting to your System Using Smartphone or Tablet Apps Local Files Overview 1. Menu: Return to Menu. 2. Files: Tap to open files. 3. File Type: Tap the options to select video files or snapshots. 4. Options: Tap to delete or export files to your device’s local storage. NOTE Exported snapshots and video files are saved to the Photos app.
  • Page 121 Connecting to your System Using Smartphone or Tablet Apps 3. Select the date then the start and end times to playback. 4. Use the on-screen controls to control playback. Playback Controls 4.1. Display Area: Double-tap to open in full-screen. 4.2. Play/pause.
  • Page 122 Connecting to your System Using Smartphone or Tablet Apps NOTE Your cameras must have motion detection activated to receive push notifications. To enable Push Notifications: 1. Tap to access the Menu, and then tap Push Config. 2. Tap the system you would like to configure. #LX400060;...
  • Page 123 Connecting to your System Using Smartphone or Tablet Apps 3. Tap Motion Detect and then check each channel you would like to receive push notifi- cations from. 4. Tap to save changes. You will now receive a notification when one of the selected cameras detect motion.
  • Page 124 Connecting to your System Using Smartphone or Tablet Apps Event List Overview 1. Events: Shows the details of each motion detection event. Tap the event to view the video or snapshot. 2. Delete All: Tap to delete all events in the Event List. NOTE To delete a single event, swipe it to the left and then tap Delete.
  • Page 125 Connecting to your System Using Smartphone or Tablet Apps 4. Select the cameras you would like to add to the group. Tap to save changes. NOTE To delete cameras that have been added to the group, select the group in the group list. Then, swipe left and tap Delete.
  • Page 126 Connecting to your System Using Smartphone or Tablet Apps 2. Tap 3. Select a .jpg image on your mobile device. 4. Press and select a camera. Drag the camera on the screen to place it on the map. Repeat to add additional cameras. 5.
  • Page 127 Connecting to your System Using Smartphone or Tablet Apps 2. Select the E-Map in the Device List. 3. Tap the camera or cameras to select and then tap Connect to open the cameras. 18.1.1.11 Device Manager You can use Device List to add, delete, or edit your systems. To access Device Manager: •...
  • Page 128 Connecting to your System Using Smartphone or Tablet Apps To delete a system: 1. Tap the system you would like to delete. 2. Tap . Tap OK to confirm. 18.1.1.12 Adding Devices Using an IP or DDNS Address (Advanced) The app can connect directly to a device via the IP address or DDNS address as an op- tional advanced connectivity method or for systems that do not support FLIR Cloud™.
  • Page 129 Connecting to your System Using Smartphone or Tablet Apps 2.6. Password: Enter the system’s Password (default: 000000). 3. Tap Connect. You will be prompted to change the system password. 4. Enter a new 6 character password and tap OK. This password will be used to log on to your system from now on.

  • Page 130: Ipad

    Connecting to your System Using Smartphone or Tablet Apps 18.1.2 iPad FLIR Cloud™ is an iPad app that allows you to remotely view your system. 18.1.2.1 Prerequisites • Connect your system to your router using an Ethernet cable (included). • Make sure to upgrade your system to the latest firmware version. You must have the latest firmware and mobile apps to connect to the system over the Internet.

  • Page 131: Password: Enter The System's Password (Default: 000000)

    Connecting to your System Using Smartphone or Tablet Apps 6.1. Tap Start Scanning and line up the QR code on the top of the system using the camera on your device. Under Device ID, manually enter the Device ID printed on the label. 6.2.
  • Page 132 Connecting to your System Using Smartphone or Tablet Apps Live View Overview 1. Display area: Double-tap to open camera in full screen. 2. Favorites: Slide to select favorites. 3. Disconnect: Disconnect from all open cameras. 4. Add to favorites: Add the current view to favorites. 5.
  • Page 133 Connecting to your System Using Smartphone or Tablet Apps 2. Slide the middle controls to the right to access PTZ controls. PTZ Controls 1. Live display: Swipe to move the camera. Pinch to zoom in/out. 2. Direction buttons: Tap to move the camera. 3.
  • Page 134 Connecting to your System Using Smartphone or Tablet Apps NOTE You must enable Substream Recording to use playback mode on mobile devices. To use Playback Mode: 1. From Live View tap then 2. In Portrait Mode: Tap +, select the start time and end time for your search, and select the camera you would like to playback.
  • Page 135 Connecting to your System Using Smartphone or Tablet Apps Playback Controls 1. Display area: Double-tap to open camera in full screen. 2. Play/pause. 3. Previous file. 4. Disconnect: Disconnect from the currently selected camera. 5. Not supported. 6. Snapshot: Tap to take a snapshot from the currently selected camera. 7.
  • Page 136 Connecting to your System Using Smartphone or Tablet Apps 3. Tap a video file to open it. To delete videos: 1. Tap Edit. 2. Select the videos you would like to delete and tap 18.1.2.7 Enabling Push Notifications You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion.
  • Page 137 Connecting to your System Using Smartphone or Tablet Apps NOTE Your cameras must have motion detection activated to receive push notifications. To enable Push Notifications: 1. From live view, tap then 2. Tap Push Config. 3. Tap the slider for the system you would like to configure. #LX400060;...
  • Page 138 Connecting to your System Using Smartphone or Tablet Apps 4. Tap Motion Detect then check each channel you would like to receive push notifica- tions from. 5. Under Type, select Playback to attach a video file with each push notification. Or, se- lect Picture to attach a still image of the camera that detected motion.
  • Page 139 Connecting to your System Using Smartphone or Tablet Apps 18.1.2.9 Using Favorites Favorites allows you to select a group of cameras as a favorite. You can then quickly bring up the group of cameras in Live View without having to individually select each camera. To create favorites: 1.
  • Page 140 Connecting to your System Using Smartphone or Tablet Apps 18.1.2.10 Using the E-Map E-Map allows you to place cameras over a still image. For example, you can use the E- Map to create a virtual map of your cameras over a floor plan of your home or business. To add an E-Map: 1.
  • Page 141 Connecting to your System Using Smartphone or Tablet Apps 4.1. Select Image: Select a different image file to use for your E-Map. 4.2. Add Camera: Tap + to select cameras to add to your E-Map. Then drag the camera to place it on the E-Map. 4.3.
  • Page 142 Connecting to your System Using Smartphone or Tablet Apps 2. Tap a camera from the E-map to open. 18.1.2.11 Using the Device Manager Device Manager allows you to manage your systems. To access Device Manager: 1. From live view, tap then 2.
  • Page 143 Connecting to your System Using Smartphone or Tablet Apps • You must port forward the HTTP Port (default: 80) and Client port (default: 35000) on your router to the device’s local IP address. • To ensure connectivity, it is highly recommended to register for a free DDNS domain to use with your system.
  • Page 144 Connecting to your System Using Smartphone or Tablet Apps 6.6. Password: Enter the system’s Password (default: 000000) 6.7. Channel Amount: Enter the number of channels your system has. 7. Tap Start Live View. You will be prompted to change the system password. 8.

  • Page 145: Android

    Connecting to your System Using Smartphone or Tablet Apps 18.1.3 Android FLIR Cloud™ allows you to remotely view your system on Android devices. 18.1.3.1 Prerequisites • Connect your system to your router using an Ethernet cable (included). • Make sure to upgrade your system to the latest firmware version. You must have the latest firmware and mobile apps to connect to the system over the Internet.

  • Page 146: Tap Connect. You Will Be Prompted To Change The System Password

    Connecting to your System Using Smartphone or Tablet Apps 5.2. Name: Choose a name for your system of your choice. 5.3. Client Port: Enter the Client Port (default: 35000). 5.4. User Name: Enter the system’s Username (default: admin). 5.5. Password: Enter the system’s Password (default: 000000). 6.
  • Page 147 Connecting to your System Using Smartphone or Tablet Apps 6.1. Quick Playback: Tap to start/stop quick playback. 6.2. PTZ Controls: Open/close PTZ controls. PTZ camera required (not included). 6.3. Streaming Quality: Open/close streaming quality panel. 6.4. Not supported. 6.5. Not supported. 6.6.
  • Page 148 Connecting to your System Using Smartphone or Tablet Apps 4. Iris: Tap to show iris controls. 5. Goto preset: Tap to access preset controls. Then use the sliders to select a preset and then tap the checkmark to goto the preset. NOTE You must set presets for the camera using the system’s local menus before you can use this feature.
  • Page 149 Connecting to your System Using Smartphone or Tablet Apps 2. Tap + and select a channel to playback. 3. Select the date then the start and end times to playback. 4. Use the on-screen controls to control playback. Playback Controls 4.1.
  • Page 150 Connecting to your System Using Smartphone or Tablet Apps 18.1.3.7 Enabling Push Notifications You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion. Once you have received a push notification, you can select it to open live video or a snapshot attachment from the camera that detected motion.
  • Page 151 Connecting to your System Using Smartphone or Tablet Apps 3. Tap Motion Detect and then check each channel you would like to receive push notifi- cations from. 4. Under Push type, select Video to attach a video clip to each push notification. Or, se- lect Image to attach an image to each push notification.
  • Page 152 Connecting to your System Using Smartphone or Tablet Apps 1. Tap to access the Menu, and then tap Favorites. 2. Tap a group to configure an existing group. NOTE to create a new group and then enter a name for the new group. 3.
  • Page 153 Connecting to your System Using Smartphone or Tablet Apps 18.1.3.10 Using the E-Map E-Map allows you to place cameras over a still image. For example, you can use the E- Map to create a virtual map of your cameras over a floor plan of your home or business. To add an E-Map: 1.
  • Page 154 Connecting to your System Using Smartphone or Tablet Apps 2. Select the E-Map in the Device List. 3. Tap the camera or cameras to select and then tap Connect to open the cameras. 18.1.3.11 Device Manager You can use Device List to add, delete, or edit your systems. To access Device Manager: •...
  • Page 155 Connecting to your System Using Smartphone or Tablet Apps To delete a system: 1. Tap the system you would like to delete. 2. Tap . Tap OK to confirm. 18.1.3.12 Adding Devices Using an IP or DDNS Address (Advanced) The app can connect directly to a device via the IP address or DDNS address as an op- tional advanced connectivity method or for systems that do not support FLIR Cloud™.

  • Page 156: Flir Secure

    Connecting to your System Using Smartphone or Tablet Apps 2.6. Password: Enter the system’s Password (default: 000000). 3. Tap Connect. You will be prompted to change the system password. 4. Enter a new 6 character password and tap OK. This password will be used to log on to your system from now on.

  • Page 157: Iphone

    Connecting to your System Using Smartphone or Tablet Apps 5. Use the camera of your mobile device to scan the QR code on top of your recorder. NOTE If you cannot scan the QR code, tap and enter the Device ID located under the QR code. NOTE Make sure your device is on and connected to the network.
  • Page 158 Connecting to your System Using Smartphone or Tablet Apps Single-Channel Live View 1. Channel number / channel name 2. Playback History: Tap to view recorded videos saved on your recorder’s hard drive. 3. Live View: Double-tap to zoom in. Turn your mobile device sideways to view in land- scape mode, or hold upright to view in portrait mode.
  • Page 159 Connecting to your System Using Smartphone or Tablet Apps 6. Quick Playback: Tap to play back video from the last 30 seconds for the camera channel. Tap anywhere on the video to pause / play the playback. 7. Enhance Res: Tap to enhance the resolution of the camera image. 8.
  • Page 160 Connecting to your System Using Smartphone or Tablet Apps 5. On the home screen, you will notice a new tab called Groups. Tap to view the new group you created. 6. Tap the group to stream live video from all the cameras in the group. 18.2.2.2.1 How to Edit a Group To edit a group: 1.
  • Page 161 Connecting to your System Using Smartphone or Tablet Apps 18.2.2.3 Using Playback History Mode Playback history mode allows you to view recorded video saved on your recorder’s hard drive. To use playback history mode: 1. From the Home screen, tap View All next to the device name / device ID of the record- er you would like to play back from.
  • Page 162 Connecting to your System Using Smartphone or Tablet Apps 3. The History screen appears. History Screen • 1. Go back to Live View • 2. Device Name / ID of your recorder • 3. Shows the number of cameras connected to your recorder •...
  • Page 163 Connecting to your System Using Smartphone or Tablet Apps Playback Controls: 1. Channel, day, and time indicator 2. Tap anywhere in the playback video to pause / play. 3. Indicates the type of recording, for example: motion or continuous event. 4.
  • Page 164 Connecting to your System Using Smartphone or Tablet Apps 4. Play Recordings Screen 1. Select the time scale. You can search recordings by week, day, hour, or minute. 2. Tap the left / right arrow to select the day you would like to play back from. 3 and 4: Left and right markers 5.
  • Page 165 Connecting to your System Using Smartphone or Tablet Apps 5. A confirmation pop-up appears, tap OK. To delete a device: 1. From the Home screen, tap a camera channel under the recorder you want to delete. The FLIR Secure™ app will stream live video from the selected camera channel. 2.

  • Page 166: Android Phone

    Connecting to your System Using Smartphone or Tablet Apps 18.2.3 Android Phone 18.2.3.1 FLIR Secure™ Interface Home Screen : Tap to add new devices or create new groups. : Tap to view the FLIR Secure™ app information. You can also log out from the FLIR Secure™...
  • Page 167 Connecting to your System Using Smartphone or Tablet Apps Single Channel Live View 1. Channel number / channel name 2. Playback History: Tap to view recorded videos saved on your recorder’s hard drive. 3. Live View: Double tap to zoom in. Turn your mobile device sideways to view in land- scape mode, or hold upright to view in portrait mode.
  • Page 168 Connecting to your System Using Smartphone or Tablet Apps 2. Tap CREATE GROUP. The FLIR Secure™ app displays all cameras and the cameras that are connected to your FLIR Secure™ account. 3. Tap the Name text box and enter a group name of your choice. #LX400060;...
  • Page 169 Connecting to your System Using Smartphone or Tablet Apps 4. Select the cameras you would like to include in the new group and tap CREATE. NOTE You can add a maximum of 8 cameras in a group. 5. On the home screen, you will notice a new tab called GROUPS. Tap to view the new group you created.
  • Page 170 Connecting to your System Using Smartphone or Tablet Apps 18.2.3.2.1 How to Edit a Group To edit a group: 1. On the home screen, tap the GROUPS tab. 2. Tap next to the group you want to edit. The Edit Group screen appears. 3.
  • Page 171 Connecting to your System Using Smartphone or Tablet Apps 18.2.3.3 Using Playback History Mode Playback history mode allows you to view recorded video saved on your recorder’s hard drive. To use the playback history mode: 1. From the Home screen, tap VIEW ALL next to the device name / device ID of the re- corder you would like to play back from.
  • Page 172 Connecting to your System Using Smartphone or Tablet Apps 3. The History screen appears. History Screen • 1. Go back to Live View • 2. Device Name / Device ID of your recorder • 3. Play multiple recordings within a desired time frame. •...
  • Page 173 Connecting to your System Using Smartphone or Tablet Apps Playback Controls: 1. Channel, day, and time indicator 2. Tap anywhere in the playback video to pause / play. 3. Indicates the type of recording, for example: motion or continuous event. 4.
  • Page 174 Connecting to your System Using Smartphone or Tablet Apps 4. Play Recordings Screen 1. Select the time scale. You can search recordings by week, day, hour, or minute. 2. Tap the left / right arrow to select the day you would like to play back from. 3 and 4: Left and right markers 5.
  • Page 175 Connecting to your System Using Smartphone or Tablet Apps To delete a device: 1. From the Home screen, tap a camera channel under the recorder you want to delete. The FLIR Secure™ app will stream live video from the selected camera channel. 2.
  • Page 176 DDNS Setup (Advanced) Free DDNS service is available as an optional connectivity method to connect to your sys- tem over the Internet. DDNS Service is not required to connect to your system, since the system supports FLIR Cloud™. For details on setting up your system using FLIR Cloud™, see 16 Connecting to Your System Over the Internet on PC or Mac, page 78.

  • Page 177: Ddns Setup (Advanced)

    DDNS Setup (Advanced) 3. Reconnect the power adapter to power the system back on. 19.1.2 Step 2 of 3: Obtain the System’s Local IP Address 1. Right-click to open the Quick Menu and click Info. Enter the system user name (de- fault: admin) and password (default: 000000).
  • Page 178 DDNS Setup (Advanced) 3. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login. 4. The client scans your LAN for connected systems. Check your system (a) and click Add (b).
  • Page 179 DDNS Setup (Advanced) 7. Enter a new 6 character password and click OK. This password will be used to con- nect to your system from now on. 8. Click then 9. Click and drag Default Group to the display window to open your cameras in live view. Result 19.2 DDNS Setup—Access your System Remotely over the Internet Setting up DDNS connectivity allows you to view your system from any computer or com-...

  • Page 180: Ddns Setup-Access Your System Remotely Over The Internet

    Step 1. 2. The My Lorex account login screen opens (if you are already logged in, skip to step 4). Create a new account or log into an existing account. To create a new account, fill in the required fields on the right and click Create Account.
  • Page 181 DDNS Setup (Advanced) 3. Click Warranties to register your product for warranty. NOTE Warranty registration is required to register for DDNS. 4. The Warranty page opens. Click Activate Warranty to register your product for warranty. 5. Under Your Address, select an address or click Enter a New Address to create a new address.
  • Page 182 Click Save Warranty. 7. A page pops up to prompt you to register your product for Lorex DDNS. Click Set Up a New DDNS.
  • Page 183 9. Click Save to register your product for DDNS. A confirmation email will be sent to the email address used to register for My Lorex. You will need this information to ena- ble remote access to your system. Record your information below:...

  • Page 184: Step 3 Of 4: Enable Ddns On The System

    DDNS Setup (Advanced) 19.2.3 Step 3 of 4: Enable DDNS on the System To enable DDNS in your System: 1. Right-click and click Main Menu. Enter the system password if prompted. 2. Click and then click Network>DDNS. 3. Check Enable. 4.
  • Page 185 DDNS Setup (Advanced) 3. Log into the Client Software using the Client Software user name (default: admin) and password (default: admin) and then click Login. 4. Click Add Device. 5. Enter the following: #LX400060; r.35927/36038; en-US...
  • Page 186 DDNS Setup (Advanced) 5.1. Check By IP/Domain to add a system using the DDNS address. 5.2. Device Name: Choose a name for your system of your choice. 5.3. IP/DDNS Address: Enter the Domain Name/URL Request you received in the email when you registered for DDNS followed by .lorexddns.net. NOTE For example, if your Domain Name/URL Request is tomsmith, enter tomsmith.lorexddns.net 5.4.
  • Page 187 DDNS Setup (Advanced) 7. Enter a new 6 character password and click OK. This password will be used to con- nect to your system from now on. 8. Click then 9. Click and drag Default Group to the display window to open your cameras in live view. Congratulations! You can now connect over the Internet to view and playback video on your computer.

  • Page 188: Lhv2104 / Lhv2108 / Lhv2116

    LHV2000 Series Hard Drive Installation The system comes with a pre-installed 3.5" SATA hard drive. Depending on your model, you can install: • LHV2104 / LHV2108 / LHV2116: You can replace the hard drive with one up to a maxi- mum size of 4TB.

  • Page 189: Lhv2000 Series Hard Drive Installation

    LHV2000 Series Hard Drive Installation 5. Connect the SATA power and data cable to the hard drive. 6. Turn the system over carefully. Tighten the hard drive screws (4x) to secure the hard drive. CAUTION Hold the hard drive in place when turning the system over to prevent damage to the system.
  • Page 190 LHV2000 Series Hard Drive Installation 2. Power off the system, and unplug all cabling from the system. 3. Remove the rear panel screws (4x). Remove the cover. 4. Place the hard drive over one of the sets of screw slots on the bottom of the system and then slide the hard drive into place.

  • Page 191: Lhv2104 / Lhv2108 / Lhv2116

    LHV2000 Series Hard Drive Installation 6. Connect the SATA power and data cable to the hard drive. 7. Replace the cover and cover screws (4x). NOTE After installation, you must format the hard drive in order to use it with the system. See 20.3 Format- ting Hard Drives, page 187.

  • Page 192: Removing The Hard Drive

    LHV2000 Series Hard Drive Installation 4. Disconnect the SATA power and data cable from the hard drive. 5. Carefully turn the system over. Slide the hard drive and then lift it out of the system. 6. Replace the cover and cover screws (6x).
  • Page 193 LHV2000 Series Hard Drive Installation 3. Turn the system over and loosen the hard drive screws (4x), but do not remove them. 4. Disconnect the SATA power and data cable from the hard drive. 5. Carefully turn the system over. Slide the hard drive and then lift it out of the system.

  • Page 194: Formatting Hard Drives

    LHV2000 Series Hard Drive Installation CAUTION Formatting the HDD erases all data on the hard disk. This step cannot be undone. System settings will not be erased. To format the hard drive: 1. From the Main Menu, click and then click Storage>HDD Manager.

  • Page 195: Connecting A Ptz Camera

    You can connect PTZ cameras (not included) to the system. You can use1080p MPX, 720p HD, and analog PTZ cameras with the system. Lorex MPX PTZ cameras can accept PTZ commands directly through the video cable. Lorex 1080p MPX and 720p HD PTZ cameras do not require wiring for RS485.

  • Page 196: Connecting A Ptz Camera (Lhv2000 Series)

    Connecting a PTZ Camera (LHV2000 Series) 2. Click >Setting>Pan/Tilt/Zoom. 3. Under Channel, select the channel your PTZ camera is connected to. 4. Under Control Mode, select Serial. Configure the following settings for your PTZ camera. NOTE See the instruction manual for your PTZ camera for details on how to find the information below.

  • Page 197: Advanced Ptz Controls

    Connecting a PTZ Camera (LHV2000 Series) PTZ Controls 1. Direction keys: Click to pan and tilt the camera. Click SIT to stop the current action. 2. Mouse PTZ: Click to activate mouse PTZ mode. In mouse PTZ mode: • Click and drag to move the camera.

  • Page 198: Presets

    Connecting a PTZ Camera (LHV2000 Series) 5. Autopan: Click to start autopan. During autopan, the camera will continuously pan 360°. 6. Tour: Click to run the selected tour. 7. Flip: Click to flip the camera 180°. 8. Pattern: Click to run the selected pattern.

  • Page 199: Pattern

    Connecting a PTZ Camera (LHV2000 Series) 5. Click Add Preset. 6. Repeat steps 4 and 5 to add additional presets to the tour. NOTE Click Del Tour to clear all presets from a tour. To run a tour: • Under No., select the number of the tour you would like to go to and click 21.2.3 Pattern...
  • Page 200 Connecting a PTZ Camera (LHV2000 Series) 3. Move the camera into the desired left position and click Left. 4. Move the camera into the desired right position and click Right. To run an auto scan: • Click #LX400060; r.35927/36038; en-US...

  • Page 201: Step 1 Of 2: Connecting A Self-Powered Microphone

    The system supports one channel of audio recording. You must connect a self-powered microphone (not included). NOTE Audio recording without consent is illegal in certain jurisdictions. Lorex Corporation assumes no liability for use of its products that does not confirm with local laws. 22.1 Step 1 of 2: Connecting a Self-powered Microphone 1.

  • Page 202: Recording Audio

    Recording Audio 2. Click and select Recording>Recording. 3. Under Channel, select the channel where the audio-capable camera is connected. 4. Under Audio/Video, check the box on the left to enable audio recording. 5. Under Audio Format, select the format that will be used to record audio. G711a is recommended.
  • Page 203 Troubleshooting When a malfunction occurs, it may not be serious and can be corrected easily. The follow- ing describes the most common problems and solutions. Please refer to the following be- fore calling Lorex Technical Support: Error Possible Causes Solutions •...

  • Page 204: Troubleshooting

    Troubleshooting Error Possible Causes Solutions • Mouse not detected by • Mouse cable is not firmly • Firmly connect the mouse ca- system. connected to the system. ble to one of the USB ports. Mouse is not connected to the system. •...
  • Page 205 LHV2000 Series System Specifications System Operating System Linux (embedded) Pentaplex Simultaneous view, record, playback, backup & re- mote monitoring Number of Channels 4/8/16–channel — 1080p MPX, 720p HD, or ana- log cameras supported Inputs/Ouputs Video IN 4/8/16 x 1Vp-p, CVBS, 75ohms, BNC...

  • Page 206: Lhv2000 Series System Specifications

    LHV2000 Series System Specifications Recording Frame Rate NTSC: 4 ch: 60fps@1080p / 120fps @720p 8 ch: 120fps @1080p / 240fps @720p 16 ch: 240fps @ 1080p / 480p @ 720p PAL: 4 ch: 48fps@1080p / 100fps @720p 8 ch: 96fps @1080p / 200fps @720p...
  • Page 207 LHV2116 / LHV2216 Per channel 30/25 15/12 As our products are subject to continuous improvement, Lorex Corporation and its subsid- iaries reserve the right to modify product design, specifications, and prices without notice and without incurring any obligation. E&OE #LX400060; r.35927/36038; en-US...

  • Page 208: Notices

    Notices This product has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Therefore, it is designated to provide reasonable protection against inter- ference and will not cause interference with other appliance usage. However, it is impera- tive that the user follows the guidelines in this manual to avoid improper usage, which may result in damage to the product, electrical shock and fire hazard injury.

  • Page 209: Fcc/Ic Notice

    Legal disclaimer As our product is subject to continuous improvement, Lorex Corporation & subsidiaries reserve the right to modify product design, specifications & prices without notice and without incurring any obligation.E&OE.

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