Related Manuals for Yeastar Technology N1
Summary of Contents for Yeastar Technology N1
- Page 1 Sales Tel: +86-592-5503309 E-mail: sales@yeastar.com Support Tel: +86-592-5503301 E-mail: support@yeastar.com Web: http://www.yeastar.com Version: 43.13.0.21-beta08 Revised: November 2, 2015...
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Page 2: Declaration Of Conformity
Declaration of Conformity Hereby, Yeastar Information Technology Co., Ltd. declares that Yeastar N1 device is in conformity with the essential requirements and other relevant provisions of the CE, FCC. Warranty The information in this document is subject to change without notice. -
Page 3: Table Of Contents
Contents ........................ii About This Guide ....................1 N1 Overview ......................2 Feature Highlights ......................... 2 N1 Front Panel ........................3 N1 Rear Panel ........................4 Installation ......................5 N1 Packing List ........................5 Specifications and Operating Environment ................5 Placement Instructions ...................... - Page 4 Conference ......................46 Configure a Conference Room ................... 46 Join a Conference Room ....................46 Manage the Conference ..................... 47 Managing Voice on N1 ..................48 System Prompt ........................48 Custom Prompt ........................50 Music on Hold ........................51 Voicemail ....................... 53 Voicemail Settings ......................
- Page 5 N1 User Manual General ..........................76 NAT ............................. 76 Codecs ..........................77 Status and Call Reports ..................78 Extension Status ......................... 78 Trunk Status ........................79 Network Status........................80 System Info ......................... 80 Call Logs ..........................80 Record Logs........................81 System Settings ....................
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Page 6: About This Guide
Audience This manual will help you learn how to operate and manage your N1 Telephone System. In this guide, we describe every detail on the functionality and configuration of N1 Telephone System. We begin by assuming that you are interested in Yeastar N1 and familiar with networking and other IT disciplines. -
Page 7: N1 Overview
Cost-effective Telephone System for SME Save cash and help your employees improve their productivity with N1 telephone system. Enjoy various applications on N1 telephone system and with a simple and consistent user experience. Yeastar N1 is a cost-effective and powerful communications solution for SME. -
Page 8: N1 Front Panel
N1 User Manual N1 Front Panel HDD1 HDD2 HDD Slots POWER Figure 1-1 N1 Front Panel Table 1-1 Description of N1 Front Panel LED Status Description The power is switched on. POWER The power is switched off. Blinking N1 is running properly. -
Page 9: N1 Rear Panel
EXPANSION POWER INLET POWER SWITCH RESET Figure 1-2 N1 Rear Panel Table 1-2 Description of N1 Rear Panels Port Description Press the reset button to restore the factory defaults. Please make sure that you want to reset, because once Reset Button... -
Page 10: Installation
N1 User Manual Installation Before getting started with N1, you need to know how to install the device properly. This chapter gives detailed installation instructions. • N1 Packing List • Specifications and Operating Environment • Placement Instructions • Connect Your N1... -
Page 11: Placement Instructions
Connection of Ethernet Ports Yeastar N1 provides two10/100M adaptive RJ45 Ethernet LAN and WAN. Connect one end of a network cable to the LAN port of the N1, and the other end to any port of company’s LAN switch/router. Connection of Expansion Units Yeastar N1 supports 8 expansion ports. -
Page 12: Application Overview
N1 User Manual Application Overview N1 Telephone System support up to 8 sip extensions and you can deploy IP phones for operators and sip softphones for those remote workers, which significantly increase the flexibility and mobility of your communication. Connected to Expansion Ports using RJ-45 network cable, Yeastar VoIP gateways provides flexible connectivity choices. -
Page 13: Accessing Web Gui
N1 User Manual In this chapter, we guide you through the basic steps to start with a new Yeastar N1: • Accessing Web GUI • Web Configuration Panel • User Management • Making and Receiving Calls Accessing Web GUI Yeastar N1 provides web-based configuration interface for administrator and account user. -
Page 14: User Management
Default Password: pass+ Extension number (i.e. pass601) Enable Extension User To log in N1 Web GUI using Extension User, you need to enable User Web Interface option for the extension. Login N1, go to PBX→Extensions and Trunks→Extensions, choose an extension... - Page 15 N1 User Manual Figure 4-2 Enable Extension User Set the privileges of CDR check and Auto Recording check on Management Settings tab. Figure 4-3 Management Settings...
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Page 16: Making And Receiving Calls
• Inbound calls To make inbound calls to N1 telephone system, you should first configure an inbound route and select trunks, configure the destinations. When the caller calls the trunk number, N1 telephone system will route the call to the configured... -
Page 17: Device Management
Device on the Same LAN Device Connected to EXP Port N1 telephone system supports up to 8 expansion units. If an expansion unit is connected to N1 telephone system, the analog terminals or trunks will be expanded to After connecting the expansion units to N1 telephone system, log in N1 web user interface and go to PBX→... -
Page 18: Device On The Same Lan
Device on the Same LAN In addition to connect expansion devices to N1 to expand the usage of analog terminals and trunks, you can also make the devices on the same LAN as slave devices to N1 telephone system. In this way, the extensions or trunks can be expanded on N1 telephone system. - Page 19 Click on the status ON/OFF to switch the status. Note: once enabled the device as a slave device to N1 telephone system, all the previous configurations on the device will be erased, and the device’s extensions or trunks will be registered to N1 telephone system automatically.
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Page 20: Extensions
Extensions This chapter explains how to create and configure extensions on N1. N1 telephone system supports 8 SIP extensions. If TA FXS VoIP gateway is connected to N1 telephone system, the FXS extensions will be listed on N1 Extension page. - Page 21 Delay Dial: define how long to make Hotline call after you pick up the call. Sets the amount of time, in milliseconds, that must pass since the last hook-flash event received by N1 before it will recognize Flash a second event. If a second event occurs in less time than defined by Hook Flash Detection, then N1 will ignore the event.
- Page 22 If this option is checked, the “When busy” follow me Call Waiting option will not be available. The call waiting function of IP phone has higher priority than N1’s call waiting function. Do Not Disturb. When DND is enabled for an extension, the extension will not be available.
- Page 23 N1 User Manual Then pick up 500 and dial “feature codes + 501” to start monitoring when 501 is in a call. If 500 choose “normal spy”, it should dial “*90501” to start monitoring. If 500 choose “whisper spy”, it should dial “*91501” to start monitoring.
- Page 24 N1 User Manual • Delete Permission: the permission to delete recording files. • Download Permission: the permission to download auto recording files. • Allowed Extension for Recordings: choose which extensions’ auto recording files are allowed to be checked/deleted/downloaded by the user.
- Page 25 N1 User Manual Users could batch edit the selected FXS extensions’ number, timer settings and other settings. • Modify the Number of the Selected Extensions Click to modify the selected extensions. Define the extension number starting from a number. Figure 6-5 Modify Number of the Selected Ports •...
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Page 26: Voip Extensions
VoIP Extensions Users could extend VoIP extension by clicking to add on VoIP extension. N1 supports up to 8 VoIP extensions. VoIP Extension Configuration The extension settings are divided into Account, General Settings, Advanced Settings, Management Settings and Timer Settings. - Page 27 N1 User Manual pickup group by dialing the Call Pickup feature code (the default is *4). Note: *4 is the default setting, it can be changed under Feature Codes→ General → Call Pickup. Setup the max cull duration for every call of this extension, but it’s only valid for outbound calls.
- Page 28 N1 User Manual • Enable IP Restriction Check this option to enhance the VoIP security for MyPBX. If this option is enabled, only the permitted IP/Subnet mask will be able to register this extension number. In this way, the VoIP security will be enhanced.
- Page 29 N1 User Manual If the user wants to manage the CDR and Auto Recordings, you have to set the access permissions here. • View Permission: the permission to check CDR. • Delete Permission: the permission to delete CDR. • Download Permission: the permission to download CDR.
- Page 30 N1 User Manual Figure 6-8 Auto Recording Permissions 5) Timer Settings Want the phone to wake you up? Click Timer Settings Section, set your wake-up time and other options, and give the alarm a name (like “Good morning”). Figure 6-9 Timer Settings...
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Page 31: Trunks
N1 User Manual Trunks External calls can be made through PSTN lines or via VoIP trunks on N1. In this chapter, we give a simplified guide to the N1 users in setting up trunks. We describe PSTN lines configurations and how to configure N1 to work with VoIP Providers. - Page 32 N1 User Manual 7- 275 Ohm + (78 Ohm || 150nF) 8- 120 Ohm + (820 Ohm || 110nF) 9- 350 Ohm + (1000 Ohm || 210nF) 10- 0 Ohm + (900 Ohm || 30nF) 11- 600 Ohm + 2.16 uF 12- 900 Ohm + 1 uF 13- 900 Ohm + 2.16 uF...
- Page 33 Busy Pattern any regular sound-silence pattern that repeats <Busy Count> times as a busy signal. If you specify Busy Pattern, then N1 will further check the length of the tone and silence, which will further reduce the chance of a false positive disconnection.
- Page 34 N1 User Manual duration" detected on N1 is larger than the standard parameters or custom parameters, the call is detected as ANSWERED. *Standard parameters: when you configure the "Tone Zone Settings" under PBX→Basic Settings→General Preferences you can get the country's standard tone parameters.
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Page 35: Voip Trunks
N1 User Manual VoIP Trunks N1 supports up to 8 VoIP trunks, which helps you to expand VoIP service on the device. Go to PBX→ Extensions and Trunks→ VoIP Trunks to edit the VoIP trunks. • Click to add one VoIP trunk. - Page 36 N1 User Manual username and password to use. Enable Outbound A proxy that receives requests from a client. Even though it may Proxy Server be not the server resolved by the Request-URI. Codecs Define the codec for this sip trunk and its priority This will be the transport method used by the SIP Trunk.
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Page 37: Call Control
Note: • N1 compares the number with the pattern that you have defined in your route 1. If matches, it will initiate the call using the selected trunks. If it does not, it will compare the number with the pattern you have defined with route 2 and so on. - Page 38 Enable or disable T.38 FAX on this outbound route. Only for SIP T.38 Support Trunk. Round Robin with memory. If it is enabled, N1 will remember Rrmemory Hunt which trunk was used last time, and then use the next available trunk to call out.
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Page 39: Incoming Rules
Figure 8-2 Outbound Route-Member Trunks Incoming Rules When a call comes into N1 from the outside, N1 needs to know where to direct it. It can be directed to an extension, a ring group, a queue or a digital Receptionist (IVR) etc. - Page 40 N1 User Manual your trunk passes DID on incoming calls. Leave this blank to match calls with any or no DID info. The DID number entered must match the format of the provider sending the DID. You can also use a pattern match to match a range of numbers.
- Page 41 N1 User Manual Route the incoming calls to a specific extension. Extension Route the incoming calls to an extension’s voicemail. Voicemail Route the incoming calls to a specific IVR. Route the incoming calls to a specific Ring Group. Ring Group...
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Page 42: Pin Settings
You can choose to block the number for inbound, outbound or both. • If the type is “inbound”, then this number can’t be called. • If the type is “outbound”, then the extensions in N1 can’t call this number. Figure 8-8 Number Blacklist... -
Page 43: Ivr
Like most organizations, where possible, we would like to route incoming calls an Auto Attendant. You can create one or more IVR (Auto Attendant) on N1 to achieve it. When calls are routed to an IVR, N1 will play a recording prompting them what options the callers can enter such as “Welcome to XX, press 1 for Sales and press 2... - Page 44 N1 User Manual Key Press Events Key Press Event Select the destination for each key pressing: digits 0-9, “#”, “*”, Timeout and Invalid. When the callers press the corresponding key, the call will be routed to: • Extension • Voicemail •...
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Page 45: Ring Group
N1 User Manual Ring Group A ring group helps you to ring a group of extensions in a variety of ring strategies. For example, you could define all the technical support guys' extensions in a ring group and ring the support guys one by one. - Page 46 N1 User Manual 2) Ring Group Member Specify the extensions to be part of this ring group. Move the desired ring group members to the "Selected" Box. Figure 10-1 Ring Group Member 3) Destination if No Answer When all members on this group fail to answer the call, system will handle the call according to the selected destination.
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Page 47: Queue
Once the caller called in N1 and reached the queue, he/she will hear hold music and prompts, while the queue sends out the call to the logged-in and available agents. A number of configuration options on the queue help you to control how the incoming calls are routed to the agents and what callers hear and do while waiting in the line. - Page 48 Caller Position Announcement Whether to announce position of call in the queue or not. Announce Position Enabling this option causes N1 to announce the hold time to the Announce Hold caller periodically based on the frequency timer. The hold time...
- Page 49 N1 User Manual Figure 11-3 Periodic Announcements 5) Events Once the events settings are configured, the callers are able to press the key to enter the destination you set. Usually, a prompt should be set on Periodic Announcements to guide the callers to press the key.
- Page 50 N1 User Manual logged in. • No: callers will remain in the queue without any agent. This option controls whether callers can join a call queue that has no agents. • Yes: callers can join a call queue with no agents or only...
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Page 51: Conference
How to join a N1 conference room, if I am calling from outside (i.e. calling from my mobile phone)? In this case, an inbound route for conferences should be set on N1. A trunk should be selected in the inbound route and destination should be set to a conference room. -
Page 52: Manage The Conference
N1 User Manual When the outside users dial in the trunk number, the call will be routed to the conference room. Manage the Conference During the conference call, the users could manage the conference by pressing * key on their phones to access IVR menu for conference room. -
Page 53: Managing Voice On N1
N1 User Manual Managing Voice on N1 In this chapter, we introduce how to manage voice on N1, including the following sections: • System Prompt • Custom Prompt • Music on Hold System Prompt N1 ships with a US English prompt set by default. The system supports multiple languages. - Page 54 • Turkish TFTP Method If N1 cannot access the internet, please update the system prompts via TFTP. Step1. Download the system prompt to your local PC. Step2. Enable TFTP Server (For example, tftpd on Windows) 1) Install tftpd32 software on computer...
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Page 55: Custom Prompt
Figure 13-4 Update System Prompts- TFTP Download Custom Prompt The default voice prompts and announcements in N1 are suitable for almost every situation. However, you may want to use your own voice prompt to make it more meaningful and suitable for your case. In this case, you need to upload a custom... -
Page 56: Music On Hold
Music on hold (MOH) is the business practice of playing recorded music to fill the silence that would be heard by callers who have been placed on hold. There are 3 default MOH files built in N1, you can also upload the one you want to N1. Upload a Music on Hold Prompt Upload a custom prompt via PBX→Audio Settings→Music on Hold Prompts . - Page 57 N1 User Manual Figure 13-6 Upload Music on Hold File 3) Click to upload the selected prompt. Note: The file size must not be larger than 8 MB, and the file must be WAV format: GSM 6.10 8 kHz, Mono, 1 Kb/s ...
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Page 58: Voicemail
N1 User Manual Voicemail In this chapter, we introduce how to manage voicemail system on N1, including the following sections: • Voicemail Settings • Voicemail to Email • How to Check Voicemail? • How to Change Voicemail Greetings? Voicemail Settings Users could configure voicemail settings, including general voicemail settings and SMTP settings (which is used for “Voicemail to Email”) via PBX →Basic... -
Page 59: Voicemail To Email
SSL/TLS must be selected if you use Gmail or Exchange Server. Voicemail to Email Voicemail is enabled for each extension on N1 by default. If there is no answer for an extension, the call will be forwarded to the extension's voicemail. Email notification of voicemails are supported on N1, simply enable this feature on the desired extension edit page. -
Page 60: How To Check Voicemail
Settings") has been properly configured before using this feature. How to Check Voicemail? There are multiple ways to check voicemail on N1. You can check the voicemail by pressing voicemail feature code on your phone or log in N1 by Extension account to check voicemails. - Page 61 Figure 14-3 Enable User Interface User Name: Extension Number Password: Web Password for the extension Figure 14-4 Login N1 via Extension Account After login, you can check voicemail on "Voicemail" page. 3) Check Voicemail via Email If you have enabled "Voicemail to Email" feature, you can check voicemail on...
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Page 62: How To Change Voicemail Greetings
N1 User Manual How to Change Voicemail Greetings? The default Voicemail greeting on N1 is fine but it is rather bland and quite boring. You can customize your own voicemail greetings. Dial *2 to enter voicemail on your handset. Enter the access password. -
Page 63: Business Calling Features
Speed Dialing Feature Code Feature Codes are used to enable and disable certain features available in N1. N1 local users can dial feature codes on their phones to use a particular feature. The default feature codes can be checked and changed on PBX→Basic Settings→Feature Codes page. - Page 64 N1 User Manual Default Code: *04. Extension Pickup Users may pick up a specific extension’s incoming call by dialing *04+extension number on their phone. Default Code: *90. Normal Spy In this mode, you can only listen to the extension being spied.
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Page 65: Call Transfer
Call Pickup is a feature that allows one to answer someone else's call. The feature is accessed by pressing call pickup feature code on N1. If a colleague's phone set is ringing, one can answer that call by picking up one's own set and then using the call pick-up feature, instead of walking to the colleague’s desk. -
Page 66: Direct Call Pick
For example, if a call reaches the Sales Department Manager's phone (extension number 888), but he is in a meeting, you can pick up the call by pressing *04888 on your own phone to answer the call. N1 allows extension to monitor/barge in other conversation. Once this feature is... -
Page 67: Call Parking
N1 User Manual enabled, the extension has the ability to monitor/barge in other calls using the feature codes for each spy mode. Spy Modes • General spy: you have the permission to use the following 3 modes. • Normal spy: you can only hear the call, but can't talk. Feature code: *90. -
Page 68: Speed Dialing
To make a speed dial, e.g. you want to call 15880246258, simply dial *991. The *99 tells N1 that you want to use the Speed Dial and the 1 is the Speed Dial Code for destination number 15880246258. (Check the Speed Dial Setting for 15880246258... -
Page 69: Auto Recording
N1 User Manual Auto Recording This chapter explains how to configure auto recording on N1 and how to manage the recording files. • Auto Recording Settings • RAID Settings • SD Card Management • Store Recordings to Network Disk •... -
Page 70: Raid Settings
N1 telephone system supports RAID1 to increase the system reliability, which allows you to insert two HDD (Hard Disk Drivers) to N1 telephone system, and create RAID array. Once RAID array is created, you can choose to store the auto recording files to RAID. -
Page 71: Sd Card Management
SD Card Management Insert a SD Card to N1, then manage and check the SD check status under System→ Storage Management→ SD Card Management. You can format or clean up the SD card on this page. - Page 72 Figure 16-4 Share the File Before network disk can be properly configured, an SMB share folder accessible from N1 must be set up on a Windows based machine. Once that has been set up, please follow the steps below. 1. Choose a window-based computer that is always in service 2.
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Page 73: Share Recordings
4. Input the Net-Disk information in “Connect to Network Disk” tab. Figure 16-5 Connect to Network Disk Table 16-2 Network Disk Settings Network Disk Settings Shows if the Net-Disk is successfully mounted to N1. Running Status • Yes: Enable Network Disk Enable •... - Page 74 The user name to access the files. User Name The password for the user name. Password Check Shared Recordings Open a file folder on your PC, and type N1 IP address (\\IP Address ) to check the shared recordings. Example: \\192.168.5.149...
- Page 75 N1 User Manual For WIN 7/Win8 Users Please modify the registry before checking the shared file. Start->Run->regedit 2. Modify the value of HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\ LmCompatibilityLevelto LmCompatibilityLevel doesn’t exit, create a Dword value LmCompatibilityLevel= 1.
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Page 76: Pbx Basic Settings
N1 User Manual PBX Basic Settings This chapter explains PBX basic settings, which can be applied globally to N1. The basic settings can be configured under PBX→Basic Settings. • General Preferences • Business Hours General Preferences 1) General Settings Table 17-1 General Preferences-General General Settings The absolute maximum amount of time permitted for a call. -
Page 77: Business Hours
Select iLBC packet frame size. iLBC Frame Size 2) Web Server N1 supports web server responds to HTTP and HTTPS. By default, users could access the Web GUI via HTTP (default port: 80). You can also access web via HTTPS if HTTPS is enabled. -
Page 78: Business Days
N1 User Manual with time conditions, which match destinations for calls based on the time. Outbound routes can also be assigned an Office Hours, making that route only available during times defined in an Office Hours. Go to PBX→Basic Settings→Business Hours to find Business Hours settings. -
Page 79: Holidays
N1 User Manual Figure 17-4 Business Days Holidays You can set up the holidays here. If a time period is configured as both Holidays and office hours, it will be treated as Holidays. - Page 80 N1 User Manual Figure 17-5 Holidays...
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Page 81: Sip Settings
N1 User Manual SIP Settings SIP settings can be configured on PBX→Advanced Settings→SIP Settings page. It is wise to leave the default setting as provided on this page. However, for a few fields, you need to change them to suit your situation. -
Page 82: Codecs
Codecs A codec is a compression or decompression algorithm that used in the transmission of voice packets over a network or the Internet. N1 supports G711 a-law, u-law, GSM, SPEEX, iLBC, G722, G726 and G729AB, Note: If you would like to use G.729, please enter your license. -
Page 83: Status And Call Reports
N1 User Manual Status and Call Reports Users could check the system status on Status→System Status, where Extension Status, Trunk Status, Network Status and System Info can be checked. CDR and Call Recordings can be checked under Status→ Reports. •... -
Page 84: Trunk Status
N1 User Manual • Extension is busy • Extension is on hold Display message status of the extension. Format: New/Old Voicemail Example: 1/3 Description: There are 1 new voice message, and 3 old messages. Trunk Status Users could check all the PSTN trunks status and VoIP trunk status if VoIP trunk is created. -
Page 85: Network Status
N1 User Manual • Busy: the port is in use. • Disconnected: there is no line connected to the port. Network Status Users could check the network status under Status→SystemStatus→Network Status. Figure 19-3 Network Status System Info The system info: product type, hardware version, firmware version, disk usage and memory usage can be viewed under Status→SystemStatus→System Info. -
Page 86: Record Logs
N1 User Manual Figure 19-5 Call Log List • Search The administrator can search and filter call data by specifying the call date, caller/callee, trunk, duration, billing duration, status, communication type. • Delete Click to delete the chosen record. •... - Page 87 N1 User Manual caller/callee, trunk, duration, and communication type. • Play Click to play the recording file. • Download Click to download the chosen recording file. • Delete Click to delete the chosen record. • Download the Selected Recordings Click to download the selected recording files.
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Page 88: System Settings
Date and Time • Password Settings Network Settings After successfully logging in the N1 Web GUI for the first time with the factory IP address, users could go System→Network Preferences→LAN Settings to configure the network for N1. Figure 20-1 LAN Settings... -
Page 89: Security Center
Security Center Users are strongly recommended to configure firewall and other security options on N1 to prevent the attack fraud and the system failure or calls loss. Security Center All the security settings including Firewall, Service, Port Settings in N1 are displayed in Security Center. -
Page 90: Firewall Rules
N1 User Manual Figure 20-3 Security Center—Service Port In “Port” tab, you can check SIP port and HTTP port. You can also enter the relevant page by clicking the button in “Setting” column. Figure 20-4 Security Center—Port Firewall Rules Firewalls are used to prevent unauthorized Internet users from accessing private networks connected to the Internet, especially intranets. - Page 91 N1 User Manual 1) General Settings Table 20-2 Description of Firewall General Settings Items Description Enable the firewall to protect the device. Enable Firewall Enable this item to drop net ping from remote hosts. Disable Ping When you enable “Drop All” feature, the system will drop all packets or connection from other hosts if there are no other rules defined.
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Page 92: Ip Blacklist
N1 User Manual Ignore: Ignore the access. Note: the MAC address will be changed when it’s a remote device, so it will not be working to filter using MAC for remote devices. 3) Auto Defense Figure 20-7 Auto Defense Table 20-4 Description of Auto Defense... -
Page 93: Ami Settings
Asterisk. There are two main types of messages on the Asterisk Manager Interface: manager events and manager actions. The 3 party software can work with N1 using AMI interface. It is disabled by default. If necessary, you can enable it. -
Page 94: Alert Settings
N1 User Manual Figure 20-10 AMI Settings • Username & password After enabling AMI, you can use this username and password to log in N1 AMI. • IP Restriction You can set which IP is allowed to log in N1 AMI interface. - Page 95 N1 User Manual Notification The numbers could be set for alert notification; users can setup multiple extension and outbound phone numbers. Please Number separate them by “;”. Example: “500;9911”, if the extension has configured Follow Me Settings, the call would go to the forwarded number directly.
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Page 96: Password Settings
3. Save the changes, the user will be automatically logged out. 4. Log in N1 using the new password. Date and Time Please adjust the time of N1 (including the time zone) consistent with your local time. Go to System→System Preferences→Date and Time to configure the system date and time. - Page 97 N1 User Manual N1 will adjust its internal clock to a central network server. Please note theN1 should be able to access to the Internet if you choose this method. • Set Date & Time Manually Enter the time using the numbers on your keyboard.
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Page 98: System Maintenance
When update the firmware, please don’t turn off the power. Or the system will get damaged. If you are trying to upgrade through HTTP, please make sure that your N1 is able to visit external network, or it cannot access Yeastar website to get the firmware file, causing the upgrade fail. -
Page 99: Upgrade Through Http
N1 User Manual • Check for Updates and let me choose whether to update: Set when to do check the updates automatically from the cloud server. Click behind the new firmware version to view what is new for the new firmware. - Page 100 On option “Current Directory”, click “Browse” button, choose the firmware file (BIN file) upgraded patch. Figure 21-4 Configure Tftpd32 Step3. Logon the N1’s Web page and go to System→System Preferences→ Firmware Update, choose “TFTP Server”. 1) TFTP Server: fill in IP address of tftpd32 server (your PC’s IP address).
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Page 101: Backup And Restore
1. The backup file only covers the configurations but not the CDR, voicemail and call recordings. 2. When you have updated the firmware version, it’s not recommended to restore using old package. 3. Backup from an earlier version cannot be restored on N1 of a later version. • Create a New Backup Click to create a new backup. -
Page 102: System Logs
N1 User Manual Figure 21-7 Reset and Reboot System Logs The N1 supports to monitor important system logs, including hardware log, web log and debug log. Go to Status→Reports→ System Logs to check the system logs. Figure 21-8 System Logs •... -
Page 103: Packet Tool
Packet Tool This feature is used to capture packets for technician. Integrate packet capture tool “Wireshark” in N1. The Packet Tool can be found under Status→Reports→ Packet Tool. Users could specify the destination IP address and port to get the packets.
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