Troubleshooting - Shure PGX Quick Start Manual

Troubleshooting

Issue Indicator Status
No sound or faint
Transmitter power light on,
sound receiver LEDs on
Receiver LED off
Transmitter power light
glowing or flashing red
Transmitter power light off
Distortion or
N/A
unwanted noise
bursts
Distortion
Transmitter power light
increases
glowing or flashing red
gradually
Sound level
different from
cabled guitar
or microphone
or when using
different guitars
Cannot turn
Transmitter light flashing red
transmitter on
Solution
• Perform automatic transmitter setup
• Verify all sound system connections
• Make sure AC adapter is securly plugged into
electrical outlet
• Make sure AC electrical outlet works and is
supplying proper voltage
• Replace transmitter batteries
• If indicator continues flashing red after
batteries are replaced, the transmitter
and receiver may belong to incompatible
frequency bands. Contact your Shure reseller
for assistance.
• Turn on transmitter
• Make sure the +/- indicators on batteries
match the transmitter terminals
• Insert fresh batteries
• Remove nearby sources of RF interferance
(CD players, computers, digital effects, in-ear
monitor systems, etc.)
• ‣ Change receiver and transmitter to a
different frequency
• ‣ Reduce transmitter gain
• ‣ Replace transmitter batteries
• ‣ If using multiple systems, change the
frequency of one of the active systems
Replace transmitter batteries
Adjust transmitter gain as necessary
Replace transmitter batteries
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