Brother DCP-J315W Basic User's Manual page 52

Printing (continued)
Difficulty
Machine feeds multiple pages.
There is a paper jam.
Printed pages are not stacked
neatly.
Machine does not print from
® ®
Adobe Illustrator .
Copying Difficulties
Difficulty
Vertical black lines or streaks
appear on copies.
Fit to Page does not work correctly. Make sure the document is not skewed on the scanner glass. Reposition the
Scanning Difficulties
Difficulty
TWAIN or WIA errors appear when
starting to scan.
Software Difficulties
Difficulty
Cannot install software or print.
"Device Busy"
Cannot print images from
FaceFilter Studio.
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Suggestions
Make sure the paper is loaded correctly in the paper tray. (See Loading paper and
other print media on page 8.)
Check that more than two types of paper are not loaded in the paper tray at any
one time.
Make sure the paper length guide is set to the correct paper size. Do not extend
the paper tray when you load A5 or smaller size paper. (See Printer jam or paper
jam on page 40.)
Make sure you are using the paper support flap. (See Loading paper and other
print media on page 8.)
Try to reduce the print resolution. (See Printing for Windows
Faxing for Macintosh in the Software User's Guide.)
Suggestions
Vertical black lines or streaks on copies are typically caused by dirt or correction
fluid on the scanner. Clean scanner glass and white plastic above it. (See
Cleaning the scanner glass on page 33.)
document and try again.
Suggestions
Make sure the Brother TWAIN or WIA driver is chosen as the primary source.
Suggestions
®
(Windows users only)
Run the Repair MFL-Pro Suite program on the Installation CD-ROM. This
program will repair and reinstall the software.
Make sure the machine is not showing an error message on the LCD.
To use FaceFilter Studio, you must install the FaceFilter Studio application from
the Installation CD-ROM supplied with your machine. To install FaceFilter Studio
see the Quick Setup Guide.
Also, before you start FaceFilter Studio for the first time, you must make sure your
Brother machine is turned on and connected to your computer. This will allow you
to access all the functions of FaceFilter Studio.
®
or Printing and