Brother DCP-J315W Basic User's Manual page 47

Error Message
No File
No Ink Cartridge
No Paper Fed
Out of Memory
Paper Jam
Unable to Clean XX
Unable to Init. XX
Unable to Print XX
Unable to Scan XX
Wrong Paper Size
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Cause
The memory card in the media
drive does not contain a .JPG
file.
An ink cartridge is not installed
correctly.
The machine is out of paper or
paper is not correctly loaded in
the paper tray.
The paper is jammed in the
machine.
The Jam Clear Cover is not
closed correctly.
The machine's memory is full.
The memory card you are using
does not have enough free
space to scan the documents.
Paper is jammed in the machine. Remove the jammed paper by following
The machine has a mechanical
problem.
–OR–
A foreign object such as a paper
clip or ripped paper is in the
machine.
Paper is not the correct size.
Troubleshooting
Action
Put the correct memory card into the slot
again.
Take out the ink cartridge and put it in
again seating it properly. (See Replacing
the ink cartridges on page 31.)
Do one of the following:
 Refill the paper in the paper tray, and
then press Mono Start or
Colour Start.
Remove the paper and load it again

and then press Mono Start or
Colour Start. (See Loading paper and
other print media on page 8.)
Remove the jammed paper by following
the steps in Printer jam or paper jam
on page 40.
Check the Jam Clear Cover is closed
evenly at both ends. (See Printer jam or
paper jam on page 40.)
Copy operation in progress:
Press Stop/Exit and wait until the other
operations in progress finish and then try
again.
Delete unused files from your memory card
to make some free space and then try
again.
the steps in Printer jam or paper jam
on page 40.
Make sure the paper length guide is
adjusted to the correct paper size.
Open the scanner cover and remove any
foreign objects and paper scraps inside the
machine. If the error message continues,
disconnect the machine from the power for
several minutes, then reconnect it.
Check that the Paper Size setting matches
the size of paper in the tray. Load the
correct size of paper, and then press
Mono Start or Colour Start. (See Paper
Size on page 14.)
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